Cancel For Any Reason (CFAR) travel insurance is now available!

That is possible yes, but you'd have to adjust the "booked" date to today as well. That is typically not done (it's buried under the booking > Info tab) but that would make sense in the scenario you laid out. The booked date is what CFAR time restrictions hinge off of.

I thought I entered Rravel insurance as required, but it does not seem to come up during quote.

Curious, you are trying to make it required? I thought by law in the USA you can not make travel insurance a requirement? Are you in another country by chance? Or was there a change in the USA?

Another question, if the guest booked less than 2 weeks ago but their arrival date is less than 30 days away, are they not allowed to purchase the CFAR because the travel date is less than 30 days away? No matter what, in order to get TI or CFAR TI they must be 30+ days away; am I understanding this correctly?

I didn’t know that. I would imagine that they just do not book my rental if they do not want to purchase it. Wouldn’t they get a total, before booking?

How does this work for bookings that come from Airbnb and Homeaway?

What many of our users do is to use a trigger email to tell Air/HA bookings about TI after the fact and ask them to buy it using the TI guest form link in the email. This can all be done dynamically using email templates and triggers. There is a specific criteria on triggers to only send if TI is not purchased and still available.

Here's an example email template that you might send about buying travel insurance:

In the above text, you might create clickable links around some of that language and the link at the end.

They can buy standard TI on or before the final payment is due or on the booking date or up to 30 days before arrival, whichever comes last.

They can buy CFAR TI within 14 days of the booking date or up to 3 before arrival, whichever comes first. So if it's more than 14 days from original booking date, that's it - can't buy it. If you booked within 14 days of arrival, then it's up to 3 days before arrival.

Now if you book inside of 30 days, then both standard and TI are available on that booking date. The next day (which is no longer the booked date) only the CFAR would technically be possible.

This is true. We are going to be amending our settings to not allow the "make required" option. We have heard this as well and the carriers are confirming it. Very few people have that in place, so it shouldn't affect the majority. Insurance is heavily regulated and one of the fundamental tenants of insurance law is that it must be something the consumer chose to buy.

Incidentally, this is why Damage Protection is carefully worded to be insurance for the owner, not the guest, and why it does not involve the guest for verifying damage. If it was insurance for the guest, the guest would have to choose to buy it. When we add "Optional Guest-Selected Damage Protection" option in the future, it will be a different product that covers the guest.

Can you create a System Alert when Travel Insurance has NOT been purchased?
From there I'd love to have the option of creating an email to guests to remind them that they have not purchased travel insurance and to state what exactly our policies are once again

I'm hoping this will deter future requests for credits, refunds, moving dates, etc... and explicitly explain that we are held harmless.

What is the travel insurance company that OwnerRez is partnered with?

Here's a link to info which can be found in OR support docs. There's other info out there which can be found by searching "Travel Insurance."

https://cdn.orez.io/wcnv/docs/RentalGuardian%20-%20Overview.pdf?v=0116da11ea74cfb3b939b87f3a2c5dc676da5f83

Thanks! This post mentions "remember that properties need to have an address on file in order for travel insurance to work." Where do we put an address on file? I checked my profile and don't see a place to enter the address.

Each property needs to have an address. So go to Properties menu > click on a property to drill in > click the Location tab on the sidebar > change button > fill in address and save. This gives the insurance carrier a destination address when the policy is purchased. If the property has no address, a policy cannot be issued as there is no destination. Also, the carrier cannot verify rules that govern the destination (some consumers cannot buy insurance for certain destinations or the carrier may have that area of the world blacklisted).

Thanks, Paul! I see it now.