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More Gallimaufry

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We're now well into Fall, with the nights longer and the mornings crisper. Leaves are changing to brilliant colors, or perhaps already have. The perfect time for our monthly Gallimaufry.

Gallimaufry (n): A collection or hodgepodge of things with no apparent unifying theme.

Previous gallimaufries: June, July/August, September.

We've already announced Vacation Rental Tools, with TripAdvisor reviews download and import reviews from Excel. If you missed it, go read up on that and try it out!

New listing sites

Quote overlay for Ribbon

We added an overlay for the ribbon view that lets you view all quotes or open quotes. This gives you a visual indication of what periods are in demand and helps inform discounts, minimum stay rules etc.

Numbers & Imports

Building on our experience with the Airbnb transaction history import, we've added two new imports for HomeAway/VRBO: reservations and payment data. No longer will you have to copy/paste contact info or add numbers by hand. Instead, grab the export from HomeAway/VRBO, upload it into OwnerRez and everything will be merged and updated.

We also fleshed out the financial section for this so you can track payment fees and guest/host fees and roll up totals on reports. If you're a property manager, you can also track fees as non commissionable amounts and expense them back to the owner.

 

PM & Portal Access

We revamped the owner statements and portal access with a new Owner Revenue view and permission that shows commission and owner relevant amounts rather than full guest amounts. We also fleshed out the other permissions, added capabilities to move/delete blocked off time, and added header/footer theme templates and PDF download for statements.

  • Add owner revenue statement view with full commission tracking
  • Add owner statement header/footer templates (Theming section)
  • Add owner statement PDF download button
  • Add owner statement merge fields
  • Put block reason/title on popover behind portal access permissions
  • Add separate financial permission to give levels of access to view financial info on overview and statements
  • Honor add notes permission for creating blocks
  • Add move/delete block functionality on portal with permission

iCal import

  • Add option for importing only bookings. Default airbnb to true.
  • Add option for warn on cancel, always cancel if not
  • Add option for setting booking pending flag on create
  • Add option for skipping create triggers
  • Allow IncludePastBookings on edit
  • Don't send email on past bookings
  • Store related booking ids on calendar sync issue and display links in email
  • Collect emails on sync and only send if no exception
  • Reactivate canceled bookings instead of adding new if uid and dates match

Widgets & Hosted Sites

  • Add option on hosted single home page to show overview
  • Add option on hosted single photos page to show slider
  • Minify widget resources
  • Add message directing guest to send an inquiry when rates aren't found on the booking widget
  • Show errors immediately for quote without occupancy
  • Don't show holiday circle on booked multi month calendar days
  • Don't autopopulate departure date on book widget
  • Fix issue with zoomed in browser cutting off widget sizing

Everything else...

  • Add agreement selection to quote rules to select specific renter agreement
  • Allow checkout with no payment without going pending
  • Clarify how confirmation required works
  • Add form messages for checkout custom fields
  • Overhaul booking overview page
  • Add listing site criteria to tax
  • Add min nights column on seasons grid
  • Show existing custom field values on agreement sign
  • Expand multiline custom fields on checkout
  • Use standard date format for inquiry email subjects
  • Add French synonyms on inquiry parser
  • Add booking Created, Arrival and Departure as date-based fields to surcharge criteria
  • Add paid in full booking trigger event
  • Add nights summary field to booking summary report
  • Add option for showing canceled bookings on booking detail
  • Add cleaning date to stay reports
  • Fix total paid column on booking export, add refunded column
  • Add phone, state, country to search
  • Search all phones/emails/addresses on a guest not just the first
  • Show all phone/email on search results
  • Wire in booked type for OwnerRez iCal feeds
  • Link call log from call center dialer
  • Embed search in call center dialer on call connect
  • Show proper description on outgoing call dialog

2 Comments (add yours)

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BlueMtnCabins
Nov 1, 2017 9:39 AM
Joined Jun, 2016 1127 posts

Thank you, I do not use them, but folks on HA forum said multiple times that HA payments download spreadsheet is wrong. so wonder what it would do if imported. I never used theirs, i enter everything manually also because their ss is not clear on what has been paid and what is outstanding. the new mess they have reportedly created iwth damage deposit that they now hold, but reportedly it is still included in spreadsheet as if it was deposited to owner. .

Chris Hynes
Nov 1, 2017 9:53 AM
OR Team Member Joined Oct, 2012 1401 posts

Yep, the payment data import is only as good as the data HomeAway provides. It sounds like they've improved it over time, so it might be worth reviewing their sheet again to see if its right.

If you have alternate payments, though, it doesn't have any usable information other than the guest fee -- which we have a separate option to import.

The reservation import is separate from the payment import and updates the contact info only, not any charges/payments, so you can pick and choose which is useful to you.

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