I'm using a trigger for when a booking is canceled/deleted but it's not wanting to fire.
I have a similar trigger for dates changed and I found I needed to check the box to allow it to be sent multiple times, but of course I can't cancel a booking multiple times so I'm thinking that isn't the issue.
Otherwise my trigger seems enabled and has an email associated with it... any ideas ? My triggers all have the term 'Podio Alert' in them so they are easy to see
(updated) also wondering if there is a trigger available for when a booking is reactivated.
What booking is it that you are running against?
Currently there isn't a trigger for reactivation.
It was a recently cancelled booking, the guests name was Jimtest and the property was 3501.
I tried twice actually three times I think and can't get it to trigger
I tried various combinations of leaving the check boxes to send third party alerts picked
We found a bit of overzealous safety checks on the triggers to keep triggers from going out on cancelled bookings -- that was also keeping the cancellation events from sending.
Hotfix is released -- have a go at it again!