This is really exciting news, thanks for the update! Just curious, will this feature update include tracking refunds as well or is it mainly focused on the service fees?
We still are avoiding refunds for the time being. Yes, I know - that stinks! - and we agree that refunds need to get in there, but QB really screwed us on how they implement refunds (eg. credit memos, changing invoice balances, etc) so it makes it really difficult to implement refunds by a sync.
We decided that it was really important to get Deposits and Fees synced over, and we should push forward on that as we had a clean design for that instead of dithering any longer. We've held off on QB work for far too long already.
PS. So if you have a deposit that includes refunds in it, OwnerRez will send you an alert that that deposit was skipped and has to be recorded manually in QB. Looking at the data, we think that this will still help most users with 95% of their deposits as refunds tend to occur <5% of the time. And often, refunds are in their own standalone deposits and not included in a regular booking/payment deposits.
