Google Vacation Rentals Connectivity Partner

Status: Released 370 Votes
Shawn H
Mar 13, 2024 10:41 AM
OR Team Member Joined Aug, 2021 237 posts

Hello all! We have some exciting news (that happens to coincide with Vacation Rental Week 2024). Google Vacation Rentals is now self-service for all users! We wanted to get the word out as soon as possible, but more details are coming in a Product Update blog post later this week. In the meantime, you can read on for a few details and use the links to the current support articles for more information.

We thank those who participated in the Private Beta to help us make it a robust integration!

Please note:

1. Once you turn on Google Vacation Rentals, it's a 2-3 week wait on the Google side before your listing(s) start showing up.

2. Users are no longer required to have an OwnerRez Hosted Website (premium feature) to use Google Vacation Rentals. If you turned on a Hosted Website just for GVR, you no longer need it, unless you want to keep it. Instead, we have released a "The OwnerRez global landing page" option under the Google Vacation Rentals API settings. Prospective guests will be sent to this new landing page where they can see the quote details of the dates they've selected; they can change any of those selections before they click "Book Now," which will send them to the current guest quote acceptance booking form. It will also show any branding you have set up under Theming. Here's a screenshot below of what it looks like, generally.

3. If you have a hosted website and want to use it, you can. You are not required to use the global landing page option.

Support article links:

Google Vacation Rentals Overview

Google Vacation Rentals Setup & Connecting

Google Vacation Rentals Common Issues & Questions

Ginny M
Oct 22, 2023 11:34 AM
Joined Apr, 2021 13 posts

It’s unfortunate that those of us that turned on notifications for official updates for this request are all being forced to turn off notifications bc people want to have back and forth conversations in a forum that is meant for official updates. Why not keep this for the official updates and let folks carry their conversations and complaints to a Facebook group or a different forum? Yes I was finally able to turnoff notifications after receiving over 45 in an hour bc people don’t seem to understand that many of us are being notified every time someone typed “me too”. Please keep us updated of any official updates if possible. I guess I will just check back once a month or so. 

Patricia Knight
Oct 22, 2023 11:57 AM
Joined Jan, 2020 20 posts

0

Ventura County V
Oct 22, 2023 12:25 PM
Joined Mar, 2022 120 posts

 

It’s unfortunate that those of us that turned on notifications for official updates for this request are all being forced to turn off notifications bc people want to have back and forth conversations in a forum that is meant for official updates. Why not keep this for the official updates and let folks carry their conversations and complaints to a Facebook group or a different forum? Yes I was finally able to turnoff notifications after receiving over 45 in an hour bc people don’t seem to understand that many of us are being notified every time someone typed “me too”. Please keep us updated of any official updates if possible. I guess I will just check back once a month or so. 

by Ginny M – Oct 22, 2023 3:34 PM (UTC)

You can always create a filter in your email system to put them to a folder that doesn't alert you to new messages.

Plus, this is a forum which is a system created for two-way communication.  If they just wanted one way comms, they'd do a blog post and not allow commenting.

Pam B
Oct 31, 2023 11:45 AM
OR Team Member Joined Feb, 2023 1 post

Very sorry you're disappointed with the GVR connectivity!
 
We were trying to provide our clients more flexibility in the integration and initial signs showed that our plans should have worked with Google. However, we are now finding this is causing issues with Googles Pricing Accuracy, so we are having to go back to the drawing board and re-engineer our solution.

If there's anything else we can help with certainly let us know!

Shawn H
Oct 31, 2023 3:11 PM
OR Team Member Joined Aug, 2021 237 posts

[Another topic was closed as a duplicate of this topic (Google Free - Listing API Connection)]

Joseph B
Nov 1, 2023 5:08 PM
Joined Sep, 2023 10 posts

Does this mean Q4 launch is a no go?

GSM Properties
Nov 2, 2023 8:51 AM
Joined Oct, 2022 5 posts

Thank you for the update! Would this change any focus on the website builder package that you have as well, since it sounds like this will be required to utilize Google Vacation Rental? We originally opted to create our own to give us more options and I see a lot of other PMS out there that also offer website builders (some more attractive than others).

This example has a nice design from Boostly - https://neeksleeps.com/. I'm not sure how much of theirs can be done by the owner or if they do theirs on an individual client basis.

Chris & Halee S
Nov 2, 2023 10:53 AM
Joined Jul, 2023 1 post

Would love to be added to the Google VR beta if possible. We do use the Hosted Website functionality. I also work in tech, and was a former frontend dev - so think I could provide value in terms of beta feedback.

Robert P
Nov 18, 2023 10:58 AM
Joined Aug, 2023 40 posts

I'm really confused by the 'issues' being presented as limiting Google Vacation Rentals integration.

Would it not be possible to create a 'Google Vacation Rentals Widget' that MUST be used by those OwnerRez users in order to have Google VR integration? (If an owner doesn't want or care about Google VR integration, they don't use the widget, simple.)

The widget could even include code to verify its use and that it's on the correct landing page on the OwnerRez user's site in order to satisfy Google's requirements. Heck, it could even automatically feed back the landing page location to OwnerRez so Google's verification system always finds the widget in use where it's supposed to.

Or am I missing something?

(Please put me in the beta program ASAP too please. I don't use an OR website, but would for that purpose... it seems a reasonable cost to me. Inquiries that I get from those who found my website through google have a very high success rate.)

Derek d
Nov 18, 2023 2:19 PM
Joined Jan, 2019 10 posts

It's so pathetic that Google is not available on OR yet! It has been years since they have been talking about it and at least one year since they said it was immanent. I am so tired of all these other useless integrations etc. 

BlueMtnCabins
Nov 18, 2023 5:10 PM
Joined Jun, 2016 1127 posts

It's so pathetic that Google is not available on OR yet! It has been years since they have been talking about it and at least one year since they said it was immanent. I am so tired of all these other useless integrations etc. 

by Derek d – Nov 18, 2023 7:19 PM (UTC)

While it is frustrating, I would not say pathetic. I hope you are aware that unlike other integrations that build their interfaces INTO OR, this one is where OR has to create connections into GVR, with its own unique set of challenges. 

Another point is that if you are listed on Vrbo, Booking.com, Tripadvisor, and perhaps some other OTAs, chances are that your rentals are ALREADY on GVR under those brands. Did it make a world of difference? Please let me know, but it did not for me (I have Booking.com and used to have Tripasvisor listing there, as well as some others that feed into Vrbo). 

Have you gone on GVR and tried to use the interface as a traveler? If you did, you will probably see what I saw: it is clunky, not VR-friendly (geared toward hotels), and it will be a sheer miracle for a traveler to find a VR there. 

The high expectations of GVR may be misplaced and it just may end up being yet another "useless integration".  

Luxury Oasis
Nov 21, 2023 3:44 PM
Joined May, 2023 6 posts

Hi Scott,

How do you get direct bookings via Google Search? Are they looking for your name, location?

Robert P
Nov 21, 2023 6:41 PM
Joined Aug, 2023 40 posts

I'm not Scott, but I went back three pages and didn't find a 'Scott' so I'm assuming the question is for me. I mentioned the high rate of success we have with closing inquiries that come through our website when folks find us via Google.

I hate to admit it, but I have been rather delinquent in finding out and tracking where, why and how these guests find us on Google. All I can tell you is that I will occasionally get direct inquiries that come through our website that appear to have no other source, and the 'kill rate' for those inquiries is much higher than average. We ask everyone, both those making inquiries and those making bookings, where they first heard of us or how they found us. And the majority of those that inquired and booked directly with us through our website respond with 'Google'.

I don't know if that means that they saw us some place else like VRBO, read between the lines and decided to do a search for us by property name, or someone gave them our name and the did a search, or they did a search for our location and the words 'vacation rental' and our website showed up as one of the search results. Honestly, that possibility would boggle my mind, as there are (the last time I checked) roughly 300,000 results for that search on Google. No matter how good one's SEO work is, it's tough to compete with that for attention.

At the same time, I get an email from Google every month telling me something like "86 people found you on Google last month! 'So many' responded with an email, 'so many' clicked on your phone number... etc." Now, 86 people is not a huge number, but when I only need four or six bookings per month (if that), 86 people can be enough to get that one or two extra direct bookings I need and want to fill my calendar.

Google is a mystery to me. I know that if someone has our company or a property name and does a search, they will definitely find us. Even on a blind search (nothing cached, new browser, new computer in a new location) if searching for our name or one of our property names, we usually occupy the first two pages of search results on Google, and at minimum, at least half of the first two pages. But will we show up if someone just types vacation rentals and our location? I doubt it. And yet I get these odd inquiries which seem to suggest it does happen occasionally. If that's the case, I'm shocked and happy about it.

That's why I'm so interested in being on Google Vacation Rentals. It seems to me that there is a synergy that happens when you can be found in multiple places out on the internet. Showing up in more locations builds credibility. Sure VRBO has our listings, and they may feed them to Google Vacation Rentals, but I doubt that happens much... the same with TripAdvisor and others... those sites just have too many 'fancy' properties to promote to try to get traffic back to their site. I don't think my properties are special enough to be the poster boy for any listing site. So I don't expect they actually get into the feed from those large sites to Google Vacation Rentals (I'm not an expert in the mechanics of this, it is just my intuition to say that.) But if I can get my properties on Google Vacation Rentals, with a direct feed back to my own website, which Google is already well aware of, I suspect that there would be a boost for my properties and site on both Google in general, and through Google vacation rentals, as that synergy works its way through the system.

Luxury Oasis
Nov 22, 2023 7:26 AM
Joined May, 2023 6 posts

Hi Robert,

thank you for taking the time to respond. And I am not sure where I got Scott from either L O L sorry about that. Would you be able to kindly share your website please? Did you actually register with Google as a business? I am highly interested because I also got inquiry directly to my website and I am not sure how they got to me as well. I need to make sure that I can survive 2024 because this is the first time owning an STR. I feel like I got in at a wrong time. 

my website is https://www.lux-oasis.com

Ken T
Nov 22, 2023 1:49 PM
Joined Aug, 2019 1707 posts

Would it not be possible to create a 'Google Vacation Rentals Widget' that MUST be used by those OwnerRez users in order to have Google VR integration? (If an owner doesn't want or care about Google VR integration, they don't use the widget, simple.)

by Robert P – Nov 18, 2023 3:58 PM (UTC)

Yes - in fact, that's pretty much the plan (not as a widget exactly, a standalone landing page for Google use, but the same basic idea).  That's in development.

We've been working through the Google issues, and are hoping to be able to open GVR integration to everyone using Hosted Websites (well, all properties included on those websites anyway) by the end of the year.  The Google landing page, which can be used by everyone else not using Hosted Websites for Google integration, is expected in early 2024.

Scott J
Nov 29, 2023 12:34 AM
Joined Mar, 2019 185 posts

Ken and Paul, I am not understanding why a website like mine that is using the OR widget for pricing and booking is any different from that on the hosted sites. As far as I can tell, it is exactly the same. Can you explain?

Ben
Nov 29, 2023 7:05 AM
Joined Jan, 2020 45 posts

With the new influx of people joining Hosted websites for GVR, are we likely to see any updates to hosted websites, perhaps a few new templates to add a bit of diversity? Perhaps a built in cookie policy to adhere to new regulations.

Ken T
Dec 23, 2023 4:09 PM
Joined Aug, 2019 1707 posts

[Another topic was closed as a duplicate of this topic (Google vacation rentals)]

Cody Zucker
Dec 28, 2023 10:52 AM
Joined Jul, 2023 11 posts

Hi! Would love to be considered for the beta!

Scott J
Dec 28, 2023 1:47 PM
Joined Mar, 2019 185 posts

Ken and Paul, I am not understanding why a website like mine that is using the OR widget for pricing and booking is any different from that on the hosted sites. As far as I can tell, it is exactly the same. Can you explain?

by Scott J – Nov 29, 2023 5:34 AM (UTC)

Can we please get an answer to this question?