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Try writing a plain text looking email, without any branding, and then spell out your website like... "Go to MyWebsite.com" or if that's blocked then say "Go to MyWebsite com (put that together with…
(Posted Sep 12, 2018 8:49 AM)
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Sep 12, 2018 8:49 AM |
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There's a new guest form for leaving reviews online. Go to booking, reviews tab, click the Request from Guest button and you get a link fr that booking. And there's a field code called {BUREVIEW} yo…
(Posted Aug 14, 2018 4:20 PM)
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Aug 14, 2018 4:20 PM |
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Yes, but then the guest has to "approve" the resolution request so.... good luck with that. 😉
(Posted Jul 17, 2018 11:32 AM)
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Jul 17, 2018 11:32 AM |
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Ella, please let us know how it turns out with Airbnb. I'm interested if they'll support you because you listed it in the House Rules or say that, as a site-wide policy, you can't do it because it's …
(Posted Jul 13, 2018 10:09 AM)
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Jul 13, 2018 10:09 AM |
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I believe that's the total number of bookings (and booking amount) you've got for that property to date. Like a general global total. The reports show a hell of a lot more, so I'm not sure what the p…
(Posted Feb 12, 2018 6:08 PM)
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Feb 12, 2018 6:08 PM |
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HI Wendy, we use it, but it is not for the faint of heart. QB in general is not for the faint of heart. It takes work and an understanding of how QB works. OR basically creates "invoices" in QB for y…
(Posted Jan 12, 2018 10:26 AM)
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Jan 12, 2018 10:26 AM |
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We noticed this too about a week ago. Please update for FlipKey, TripAdvisorr and VHR!
(Posted Nov 24, 2017 9:00 AM)
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Nov 24, 2017 9:00 AM |
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Works for us at a pretty high rate. The email address that OR originally imports from Airbnb is a @guest.airbnb.com email address. It's a special email address that sends email back and forth direct…
(Posted Oct 23, 2017 9:55 AM)
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Oct 23, 2017 9:55 AM |
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I think the minimum price setting takes care of them going too low, but I've never used it.
Marinas Edge, have you gotten higher prices with the smart stuff turned on? Or does it always tend to hit…
(Posted Feb 27, 2017 12:28 PM)
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Feb 27, 2017 12:28 PM |
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Yes, it's 25. And that doesn't particularly matter because Airbnb does not verify the age ;-). Their ID checking process is a joke, I found out, even assuming you have that turned on. The current …
(Posted Feb 27, 2017 7:39 AM)
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Feb 27, 2017 7:39 AM |
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I just now, this morning, was notified by Airbnb that a guest who damaged a $50 stainless cooking pan and took two pool cues and brought extra guests without paying would not have to pay anything.
I…
(Posted Feb 26, 2017 11:06 AM)
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Feb 26, 2017 11:06 AM |
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The rates too!!! Yes, blue mountain is right! Same thing for us. The don't have any way of setting seasons unless you literally set a rate for every night of the year on the calendar. TERRIBLE. …
(Posted Feb 24, 2017 10:49 AM)
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Feb 24, 2017 10:49 AM |
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I understand what you're saying, Sam, but it seems like 90% of our bad guests come from Airbnb. Young college age groups, foreigners who don't understand our signs or house rules, groups of people lo…
(Posted Feb 24, 2017 10:47 AM)
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Feb 24, 2017 10:47 AM |
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Jamzseid, definitely go with Lynnbrook Group. Tell them you use OwnerRez. You'll never look back.
(Posted Feb 24, 2017 8:56 AM)
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Feb 24, 2017 8:56 AM |
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Love to see some site wide data from OwnerRez on VRBO vs. TripAdvisor vs. Air vs. private/custom sources. I guess it woudl "system listing sites" vs personal ones. I strongly suspect BlueMtnCabins is…
(Posted Feb 23, 2017 4:30 PM)
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Feb 23, 2017 4:30 PM |
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Awesome! Love the turnaround
(Posted Feb 18, 2017 4:21 PM)
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Feb 18, 2017 4:21 PM |
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Same here actually. We use PM now but being able to limit the statement by booking arrival would be useful to us too
(Posted Feb 7, 2017 10:31 AM)
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Feb 7, 2017 10:31 AM |
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If you use the QuickBooks integration feature, like we do, OwnerRez will put your payments into QuickBooks automatically (as they go up and down). That's a big deal for us. It'll be a cold day in hel…
(Posted Feb 1, 2017 3:52 PM)
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Feb 1, 2017 3:52 PM |
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Google Places is now "Google My Business" and we have a bunch of cabins listed on there for free. They didn't have any problem about setting those up at all. In fact, I am building reviews there as…
(Posted Oct 28, 2016 4:39 PM)
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Oct 28, 2016 4:39 PM |
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I was gonna say the same. It's still pretty messed up. Thank goodness I don't use it for my inbox!!
(Posted Oct 20, 2016 10:35 AM)
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Oct 20, 2016 10:35 AM |
