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No, but there should be. I could've sworn there was a page to see your posts but I can't find one -- noting it down as a todo :-)
(Posted Jan 11, 2020 3:30 PM)
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Jan 11, 2020 3:30 PM |
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That's happening because those are VRBO platform bookings with balance due. We skip reminders on calendar imported bookings by default because you don't want a guest getting an email from OwnerRez wh…
(Posted Jan 11, 2020 3:28 PM)
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Jan 11, 2020 3:28 PM |
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Awesome!
Yep, on the logged in site on your booking area it only searches the bookings and stuff in your account.
To search support articles, forums, and blog posts, use the search box in the suppo…
(Posted Jan 11, 2020 3:25 PM)
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Jan 11, 2020 3:25 PM |
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Yep, sorry for the scavenger hunt! Unfortunately "check" "in" "out" are all common words and don't work so well in a search engine :-/
All of the rules about the property are in the Rules section. T…
(Posted Jan 4, 2020 4:40 PM)
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Jan 4, 2020 4:40 PM |
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The way it works, spot rates override seasons and the min gap nights override overrides everything else.
A spot rate can either have a blank min nights or have a min nights set. If you have a blank …
(Posted Jan 4, 2020 4:37 PM)
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Jan 4, 2020 4:37 PM |
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What if you put in the property's address and phone number? They are likely validating for some sort of US nexus on the address check.
(Posted Jan 4, 2020 4:35 PM)
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Jan 4, 2020 4:35 PM |
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That's an interesting idea. How do VRBO show it? That calendar already gets really busy, perhaps with an optional overlay.
You don't really need to worry about that in OwnerRez though -- instead set…
(Posted Dec 30, 2019 6:47 AM)
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Dec 30, 2019 6:47 AM |
General Help and Questions » e-checks
A bit more about the reasoning here... The hold-up on e-checks is primarily because they're not a true online payment method like credit card. With a credit card, you charge it and know that it's bee…
(Posted Dec 29, 2019 7:42 AM)
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Dec 29, 2019 7:42 AM |
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None of the reports per-se have the listing site reservation number on them but there is a data export that has it.
Go to the Bookings tab and go to List view, then use the Export button in the top-…
(Posted Dec 29, 2019 7:39 AM)
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Dec 29, 2019 7:39 AM |
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We've got two standard suggestions for this:
1) When possible, use a single email template for multiple properties and then use custom fields to change up the parts of the email that are different. …
(Posted Dec 29, 2019 7:37 AM)
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Dec 29, 2019 7:37 AM |
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Thanks so much Lydia! We love to hear how OwnerRez helps you in your business and I personally get great satisfaction out of every new feature we add that saves you time or helps you connect better w…
(Posted Dec 24, 2019 5:36 PM)
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Dec 24, 2019 5:36 PM |
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Yep, that makes sense. We have plans to revamp that entire section and make it much more customizable.
(Posted Dec 24, 2019 5:33 PM)
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Dec 24, 2019 5:33 PM |
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There's not a good way to exclude direct bookings with an Everything But type trigger. For that to work you'd create a custom listing source and set that on all of your widgets and inquiries and book…
(Posted Dec 23, 2019 6:43 PM)
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Dec 23, 2019 6:43 PM |
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Right now there's only one listing site/channel per booking so there's no way to set a combination of VRBO and also EVOLVE -- you have to pick one or the other and key your triggers based on that.
W…
(Posted Dec 23, 2019 6:39 PM)
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Dec 23, 2019 6:39 PM |
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Right now there's not a way to customize the message at the top of the lease signature form -- only the step 3 of the quote process.
What do you need to customize in this message?
(Posted Dec 23, 2019 6:38 PM)
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Dec 23, 2019 6:38 PM |
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Yes, you could do an adjuster on the channel or a listing site specific surcharge and those would be added to the rates.
Right now Airbnb is the only channel where channel bridge will factor back ou…
(Posted Dec 23, 2019 6:37 PM)
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Dec 23, 2019 6:37 PM |
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Yep, both the "last pushed" date and the "push all" are things we've got on the list.
I really wish the channels would just remove the restrictions and property mins on API's and we could just direc…
(Posted Dec 23, 2019 6:34 PM)
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Dec 23, 2019 6:34 PM |
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That's a good one! Noted.
(Posted Dec 23, 2019 6:32 PM)
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Dec 23, 2019 6:32 PM |
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@Rich
HAHAHA :-D
Merry Christmas!
(Posted Dec 19, 2019 10:17 AM)
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Dec 19, 2019 10:17 AM |
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Channel bridge was one of the first parts of the channel management area and is still the only way to do channel management for VRBO if you have less than 5 properties which is their requirement for …
(Posted Dec 18, 2019 9:43 AM)
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Dec 18, 2019 9:43 AM |
