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Yep, it will be an option in future.
And you can apply payments at any time -- they don't have to be scheduled. For payments like checks that are handled outside of OwnerRez, go to the Transactions …
(Posted May 1, 2018 6:55 PM)
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May 1, 2018 6:55 PM |
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Have you looked at the portal access section: https://www.ownerrez.com/support/articles/portal-access? That would let you give the cleaners access to the calendar to be able to get in and see what's …
(Posted Apr 23, 2018 4:30 PM)
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Apr 23, 2018 4:30 PM |
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To mark a charge as not taxable, go to the Charges section of the booking, change the charges, and un-check the Taxed checkbox next to the charge:
[img https://cdn.orez.io/w/images/41e22612b78d46a2a…
(Posted Apr 11, 2018 2:14 PM)
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Apr 11, 2018 2:14 PM |
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OK, so this took a little longer than a week, mainly because we did a couple of other overhauls while we were at it :-D... search in insert fields dialog, live preview button.
Just released the new …
(Posted Apr 6, 2018 1:33 PM)
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Apr 6, 2018 1:33 PM |
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To fix this, set the calendar imports to import bookings only. We actually force Airbnb imports to bookings only because of this exact issue -- their feeds don't include enough info to tell what is a…
(Posted Apr 6, 2018 12:23 PM)
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Apr 6, 2018 12:23 PM |
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Go to the Transactions tab of the booking and click Request > Request Payment. That'll send them a payment link they can use to pay. It'll tell them the total and let them pay more if the want to, bu…
(Posted Apr 5, 2018 7:44 PM)
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Apr 5, 2018 7:44 PM |
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Yep, it's sobering how many people start and don't finish. At least you've got the contact info, though. Any luck following up with them to see why they didn't finish?
We've been thinking about addi…
(Posted Mar 30, 2018 10:30 AM)
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Mar 30, 2018 10:30 AM |
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We don't have separate users for admin level access yet -- best way to do it is to change your password and give him the main OwnerRez login, then change the password back when he's done.
(Posted Mar 28, 2018 8:55 PM)
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Mar 28, 2018 8:55 PM |
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Yep, I think I magicked it in there for you. I'll look into adding the upload upgrade to email template editor this week.
In the meantime, let me know and I'll get it added. Or legal agreements have…
(Posted Mar 26, 2018 8:27 AM)
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Mar 26, 2018 8:27 AM |
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You've got the right idea with add link, but there's no similar one for image yet on email templates, only legal agreements.
Send me the file and email template and I'll get the image added to the t…
(Posted Mar 26, 2018 7:02 AM)
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Mar 26, 2018 7:02 AM |
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Wow, that's an old one!
So there's way to automatically set up a payment schedule with more than two payments yet. But you can do it manually after the booking has been made if, like Jackie said, it…
(Posted Mar 26, 2018 6:59 AM)
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Mar 26, 2018 6:59 AM |
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Good catch! It was using a system default instead of the property default.
Fixed now.
(Posted Mar 23, 2018 12:04 PM)
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Mar 23, 2018 12:04 PM |
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Not yet, but we're working on it.
You can also upload files into your OwnerRez account and then link from there: https://www.ownerrez.com/support/articles/files-email-templates
(Posted Mar 23, 2018 11:58 AM)
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Mar 23, 2018 11:58 AM |
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Something was very hinky! We turned off an old web protocol for PCI compliance this afternoon... turns out it wasn't as unused as we thought and disabling it was causing issues in some browsers which…
(Posted Mar 20, 2018 9:38 PM)
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Mar 20, 2018 9:38 PM |
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This is how the system works by default -- it's just configured the other way round. Instead of configuring the first payment amount based on different dates, you configure when the final payment is …
(Posted Mar 20, 2018 2:17 PM)
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Mar 20, 2018 2:17 PM |
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If you configure a form header/footer in Settings > Theming, that will be applied to the standalone form as well as to quote and booking forms.
(Posted Mar 14, 2018 4:24 PM)
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Mar 14, 2018 4:24 PM |
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To turn off the security deposit for a booking, go to the Rules tab of the booking and set the security deposit to "do not reserve". That will disable the security deposit and keep the reminders from…
(Posted Mar 14, 2018 1:21 PM)
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Mar 14, 2018 1:21 PM |
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If you want to charge other fees, you'd add them as surcharges in OwnerRez and put them in the same charges grid on the booking. The {BCTAB} field will pick up whatever you put there.
Are there 9 di…
(Posted Mar 14, 2018 1:15 AM)
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Mar 14, 2018 1:15 AM |
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Here's one: https://redsedona.com/privacy-policy/
TBH I don't think Converge actually reads the policy they just check to make sure it exists.
(Posted Mar 13, 2018 6:24 PM)
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Mar 13, 2018 6:24 PM |
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I hadn't seen that site before, but it looks great!
Yes we use cookies, and you can fill it out like this:
[img https://cdn.orez.io/w/images/b06a1f9b607349568cdc96a8ba3ab885.png]
(Posted Mar 13, 2018 2:36 PM)
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Mar 13, 2018 2:36 PM |
