Paul W

OwnerRez Team Member
Joined June 2009
833 posts
Topic

Blog » June Product Update - Push Notifications, Mark Inquiries as Spam, Search Widget Amenity Filters, Airbnb Amenities, Design Update

Is anyone else having trouble with the SMS push notifications not coming through to your devices? We have claimed the devices and it worked for awhile but then stopped working. We reclaimed them agai…

(Posted Aug 18, 2024 1:34 PM)

Blog » June Product Update - Push Notifications, Mark Inquiries as Spam, Search Widget Amenity Filters, Airbnb Amenities, Design Update

Lots of quality updates, thank you!  With regards to the structured data for the hosted sites, will this also apply to those using the property information widgets on their own sites? Hey, Ryan!…

(Posted Jul 15, 2024 4:14 PM)

Feature Requests » Comprehensive Fix for Accounting/Quickbooks - develop Roadmap

This is really exciting news, thanks for the update!  Just curious, will this feature update include tracking refunds as well or is it mainly focused on the service fees? by Home Suite Stays (/forum…

(Posted Jun 27, 2024 10:18 AM)

Feature Requests » Comprehensive Fix for Accounting/Quickbooks - develop Roadmap

Not to step on what Caleb said, but we do have a large update coming out very soon! 👍 We have been working on a large update that will sync deposits & fees across to QuickBooks.  This will creat…

(Posted Jun 27, 2024 9:18 AM)

General Help and Questions » Hosted Website Blog Menu Page not working

Figured it out. Your top menu has 3 "sections" with menu in left, nothing in the middle and logo on the right. However, the middle section (with nothing) as not rendering anything, so the right l…

(Posted Jun 11, 2024 9:38 AM)

General Help and Questions » Hosted Website Blog Menu Page not working

Hi Lisette & Adam, The actual blog, itself, works as you can confirm by going to the URL directly: https://www.dreamstaygetaways.us/blog So the question: why doesn't the top website "Blog…

(Posted Jun 11, 2024 9:26 AM)

Feature Requests » ChatGPt integration

Just wanted to drop a small update here that the first release of our Messaging API went live last week, and several AI/messaging partners have officially begun working on their integrations.

(Posted Apr 22, 2024 6:22 AM)

Feature Requests » ChatGPt integration

Hi Justin, What you're being told by Yada is a bit misleading.  Let me add some context... We have an open API that is free for all to use, but it does not include messaging access.  When par…

(Posted Apr 2, 2024 3:48 PM)

Blog » Google Vacation Rentals Now Available for All!

if GVR simply "displays your property listing information from OwnerRez on GVR." Why couldn't the plain text of our cancelation policy be displayed? You can do this now.  Simply edit the descript…

(Posted Mar 22, 2024 3:34 PM)

Blog » Google Vacation Rentals Now Available for All!

Forgive the poor wording on my question. of the two options: 1. OR hosted site 2. Global Landing Page it seems like using the OR hosted site is the better option. Is that the consensu…

(Posted Mar 22, 2024 3:32 PM)

Blog » Google Vacation Rentals Now Available for All!

Will GVR be available for those of us using the WordPress Plugin? Hi Sloanish.  Just to be clear, GVR is available to all users right now, whether you use a WP Plugin website or not.  If you use…

(Posted Mar 22, 2024 9:26 AM)

Blog » Google Vacation Rentals Now Available for All!

It seems like linking GVR to our OR hosted website is the better way to go, rather than using the GVR platform.  Hi Trinity. I'm not sure what you mean by "using the GVR platform".  Google does …

(Posted Mar 22, 2024 9:20 AM)

General Help and Questions » Add Open Edge to auto import of deposits

Hi Cheryl, we do plan to expand our automatic deposit import feature to include more processors, but it's unlikely that that will include OpenEdge.  We have very few customers using the OpenEdge gate…

(Posted Mar 19, 2024 5:48 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

when someone books on GVR is it the same as if they book on our personal website? In this case do I need to set up different triggers for automated messages to go out or will it automatically send as…

(Posted Mar 18, 2024 9:49 AM)

Feature Requests » Google Vacation Rentals Connectivity Partner

I was ready to launch into adding my 16 listings to Google Travel but based on the traffic and issues...would you recommend I waits for some of this to be resolved.  I prefer not to be spend too much…

(Posted Mar 18, 2024 6:54 AM)

Feature Requests » Google Vacation Rentals Connectivity Partner

I've been monitoring all the comments all day on the OwnerRez FB Support Group as well as this forum and assumed that when integrated with GVR that I would receive the same Pet Fee error that everyon…

(Posted Mar 14, 2024 10:31 AM)

Blog » New Inquiry Triggers, Major Trigger Redesign, No More Platform Email for Booking.com, Improved Property Mapping Warnings Layout!

Looks like this might be the culprit: https://status.ownerrez.com/notices/kbfpdditpacb9j85-vrbo-inbound-messages-not-found Still an open issue from yesterday, so the timeline is right for tha…

(Posted Feb 23, 2024 8:25 AM)

Blog » New Inquiry Triggers, Major Trigger Redesign, No More Platform Email for Booking.com, Improved Property Mapping Warnings Layout!

I looked at your account, and there should be an inquiry in the conversation stream.  Vrbo channels automatically sync messages from Vrbo now, and the email side is unnecessary.  In fact, the email s…

(Posted Feb 23, 2024 7:40 AM)

Blog » New Inquiry Triggers, Major Trigger Redesign, No More Platform Email for Booking.com, Improved Property Mapping Warnings Layout!

Also, Paul, what about triggers for abandoned bookings? Good one! I believe you can create a trigger for "scheduled time" and make it [x] days after inquiry is created and then target the "q…

(Posted Feb 22, 2024 5:42 PM)

Feature Requests » Reoccuring Expenses

Hi Bonnie, Looking at the Key Focus area for Q1 and Q2, as well as the general roadmap, I would estimate that it lands sometime between Q2 and Q3 at this point. We have had a number of set ba…

(Posted Feb 21, 2024 6:38 PM)