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Paul here from OR. Thanks for reaching out, Toni. We would like to empower users to work with other users. We have recently explored setting up a Consultants or VAR ecosystem for all the users tha…
(Posted Mar 11, 2020 4:38 PM)
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Mar 11, 2020 4:38 PM |
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You can sorta kinda do this already with Owner Payouts. After you create a negative statement, just leave it as unpaid until the next month. Then after you create the next statement, do an Owner Pa…
(Posted Mar 11, 2020 4:35 PM)
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Mar 11, 2020 4:35 PM |
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Nope, that's correct - you have to save and then edit the charges after the fact. Thanks for the suggestion.
(Posted Mar 11, 2020 4:33 PM)
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Mar 11, 2020 4:33 PM |
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Hi Coastal Waves, do you mean owner bookings? Most OR users tend to put those in as blocked-off times. Are you looking for a way to flag them as "this is an owner booking" so that you can filter/re…
(Posted Mar 11, 2020 4:32 PM)
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Mar 11, 2020 4:32 PM |
General Help and Questions » RV Rentals
Ross, thanks for the suggestion and idea. There are some other OR users that rent out motorhomes so it's new exactly, but it is rare. As long the RV can be though of as a "property" that is rented …
(Posted Mar 11, 2020 4:30 PM)
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Mar 11, 2020 4:30 PM |
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Hi Ross. Not really, no - at least not a direct import into tax forms like that. We've stayed away from that end, and encouraged users to use QB or Xero or a double-entry accounting product for tha…
(Posted Mar 11, 2020 4:28 PM)
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Mar 11, 2020 4:28 PM |
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Good advice from Ross. You got start with the fundamentals - your sales and revenue (ie. booking workflow) - and then add on more like communication, website, integrations and so on. You want to ke…
(Posted Mar 11, 2020 4:24 PM)
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Mar 11, 2020 4:24 PM |
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Hi everyone,
Reviews can either be "global" or affiliated with a booking specifically. It's the same review record under the covers, just tied to a booking or not. If not tied to a booking, then i…
(Posted Dec 18, 2019 11:13 AM)
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Dec 18, 2019 11:13 AM |
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Cathy, you can turn it off on either API integrations or calendar imports in OwnerRez, specific to those channels. Go to the Damage Protection section in OR > Settings to get started and select a pl…
(Posted Nov 20, 2019 8:51 AM)
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Nov 20, 2019 8:51 AM |
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We (OwnerRez) can submit a claim for you at any time electronically, so no worries on that. We hope to have the full claims process be self-service in a couple weeks. Remember that, right now, any …
(Posted Nov 20, 2019 8:49 AM)
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Nov 20, 2019 8:49 AM |
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Hi Cathy,
Answers:
1) Yes, and also on bookings from other channels unless you turn that off.
2) The fee is shown in the table above where it shows the "Premium" amount
3) Yes
4) Yes if you want…
(Posted Nov 19, 2019 7:58 PM)
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Nov 19, 2019 7:58 PM |
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For others that are wondering, yes you can do that. On the API channel settings (under Settings) you can drill in and set each API to have specific time from now settings to limit when that channel …
(Posted Nov 19, 2019 10:02 AM)
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Nov 19, 2019 10:02 AM |
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Yes, the rates, rules and availability sync are a fundamental part of the Airbnb API push. You can set the API to "Limited" mode instead of "Everything" but rates are still part of the limited sync. …
(Posted Nov 18, 2019 11:32 AM)
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Nov 18, 2019 11:32 AM |
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It has arrived!
We are officially announcing that Airbnb API integration is available to all users. Whether you have one property or 100, you can now connect OwnerRez directly to Airbnb and enjo…
(Posted Nov 18, 2019 9:26 AM)
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Nov 18, 2019 9:26 AM |
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Yes, it uses an online dashboard, not a manual PDF.
(Posted Nov 18, 2019 8:52 AM)
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Nov 18, 2019 8:52 AM |
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Marcy, yes - on the paperwork being tiresome. The new RentalGuard system has an online digital claims process. Much easier to use.
(Posted Nov 18, 2019 8:34 AM)
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Nov 18, 2019 8:34 AM |
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Thanks for the feedback, Rich. 100 bookings is a lot of bookings for one property. The average per year is 30-50 per property. There is typically a lot more broken damage than a broken glass over …
(Posted Nov 16, 2019 4:34 PM)
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Nov 16, 2019 4:34 PM |
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No, you can't because of insurance regulations that say that if the guest is paying for it, then they are the insured party and, as such, they are supposed to be allowed to opt-out and so on. This s…
(Posted Nov 15, 2019 6:56 PM)
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Nov 15, 2019 6:56 PM |
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Transition will occur on Mon Nov 18:
https://www.ownerrez.com/blog/transition-to-rentalguardian-will-go-live-on-monday-nov-18
(Posted Nov 15, 2019 2:43 PM)
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Nov 15, 2019 2:43 PM |
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Unless you've been living under a rock, you already know that our Damage Protection program is changing - we've talked about it on our blog and emailed users directly. If this is the first time em…
(Posted Nov 15, 2019 2:40 PM)
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Nov 15, 2019 2:40 PM |
