Topic | Posted |
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Feature Requests » RatesYes, there is actually. 😉 We have a spot rates "calendar style" editor coming out in a few weeks. It's been in testing for awhile. It will allow you to quickly see and select date ranges on a cal… (Posted Aug 13, 2019 7:21 PM) |
Aug 13, 2019 7:21 PM |
General Help and Questions » Automated messages through AirbnbHi Carlos, like JVTS said, you would use email templates and triggers to do this. Here are some support articles to get you started: https://www.ownerrez.com/support/articles/email-templates https:… (Posted Aug 6, 2019 4:40 PM) |
Aug 6, 2019 4:40 PM |
General Help and Questions » wondering about a renter's agreement?Great write-up, Rich. Thank you very much! Quick pro tip... You can see "which bookings have not signed" at any time by going Bookings menu > List view > Filter > Renter Agreement signed = no. It… (Posted Aug 6, 2019 4:32 PM) |
Aug 6, 2019 4:32 PM |
Feature Requests » email resendThanks for the tips and ideas, Rich! That's a great idea. Email is not a perfect medium by any measure. Deliverability is something we take seriously and we follow a number of best practices to ma… (Posted Aug 6, 2019 4:25 PM) |
Aug 6, 2019 4:25 PM |
Feature Requests » Report for CleanersThanks for the feedback and additional wishlist items. We are itching to work on notes, events, maintenance, cleaning and many workflow items. Airbnb API and some other things have taken a lot of r… (Posted Aug 6, 2019 2:59 PM) |
Aug 6, 2019 2:59 PM |
Feature Requests » Expenses / MaintenanceNo updates or ETA yet, but soon. PM has a bunch of updates coming. We're working on mostly messaging/templates and Airbnb full API integration right now. We also have a spot rate calendar editor … (Posted Aug 6, 2019 2:57 PM) |
Aug 6, 2019 2:57 PM |
General Help and Questions » Excluding Holidays from discounts.By trigger, you mean you have a discount created. There is no way add "not for holidays" on the criteria. However, you could target it to seasons. So if you create a season for each holiday (using… (Posted Aug 6, 2019 1:22 PM) |
Aug 6, 2019 1:22 PM |
General Help and Questions » How to delete listingsYou can't delete properties after they have been used or reference throughout the system. For instance, if you have issued a quote or configured some property settings, the property can no longer be… (Posted Jul 31, 2019 10:35 PM) |
Jul 31, 2019 10:35 PM |
General Help and Questions » Min nights questionsGap logic is pretty sweet. You an specify gap min nights that override regular min nights. And that will push across to VRBO and AIrbnb in our rate push to where we set min nights there (both by AP… (Posted Jul 31, 2019 10:33 PM) |
Jul 31, 2019 10:33 PM |
Feature Requests » Is there any plan to auto channel bridge Airbnb daily or weekly?Noted on both Sasquatch and Scott. (Posted Jul 31, 2019 10:17 PM) |
Jul 31, 2019 10:17 PM |
General Help and Questions » HTML font changes?Hi Marie, Do you mean on our widget? If so, you would have to use the CSS field to customize the widget's styles. On our Hosted Website product, we have a coming update that will introduce theme f… (Posted Jul 31, 2019 10:17 PM) |
Jul 31, 2019 10:17 PM |
Feature Requests » Ribbon view at a specific dateThanks for the suggestion. It should be doable. (Posted Jul 31, 2019 10:15 PM) |
Jul 31, 2019 10:15 PM |
General Help and Questions » VRBO spot rates pushing - what is overrided[quote=Rich S]wondering what happens when I push spot rates onto dates that are already booked in vrbo?[/quote] It doesn't error if that's what you're concerned with. If you're wondering if it will… (Posted Jul 31, 2019 10:14 PM) |
Jul 31, 2019 10:14 PM |
General Help and Questions » Pricing strategyYes (to Lydia). Both great points. Airbnb is often inflated because Airbnb guests can be problematic types and you may need to adjust for taxes and other things they don't include. (Posted Jul 24, 2019 11:08 PM) |
Jul 24, 2019 11:08 PM |
General Help and Questions » ARDI Claim TimingAround 60 days is normal. Sometimes, users get paid as early as 45 days but 60 is more typical. (Posted Jul 24, 2019 11:06 PM) |
Jul 24, 2019 11:06 PM |
Feature Requests » Is there any plan to auto channel bridge Airbnb daily or weekly?Yes there is (a plan to auto/background it) but that's in the future because it's fairly complicated. Remember that Channel Bridge runs as a browser extension locally (on your device) so it would me… (Posted Jul 24, 2019 11:06 PM) |
Jul 24, 2019 11:06 PM |
General Help and Questions » Pricing strategyYep that will work. I think you're probably leaving money on the table with Airbnb - travelers in my area tend to pay full or higher price with Airbnb - but every area is different. It depends on i… (Posted Jul 24, 2019 11:02 PM) |
Jul 24, 2019 11:02 PM |
Feature Requests » Additional listing source optionsThat was Michelle, not Chris (above). But Lydia is right - the wording in OwnerRez has changed from back then. Now, you want to go to Settings > Channel Connections > Connect > Custom and create a … (Posted Jul 24, 2019 11:01 PM) |
Jul 24, 2019 11:01 PM |
General Help and Questions » Booking.com, TripAdvisor, AirBnB, VRBOHere's the main activation support document for the HomeAway API and connecting it: https://paper.dropbox.com/doc/Activation-Documentation-for-OwnerRez--Ab9yACNk2lPiV0v1gvkhQYiNAg-Dxv5vQTLa1efjprYme… (Posted Jul 24, 2019 10:59 PM) |
Jul 24, 2019 10:59 PM |
General Help and Questions » Nights per booking average should ignore months with zero bookingsThanks for the details. I will discuss with dev. I'll have to see what the rationale was here. (Posted Jul 16, 2019 7:27 PM) |
Jul 16, 2019 7:27 PM |