Paul W

OwnerRez Team Member
Joined June 2009
833 posts
Topic

Feature Requests » Rates

Yes, there is actually. 😉 We have a spot rates "calendar style" editor coming out in a few weeks. It's been in testing for awhile. It will allow you to quickly see and select date ranges on a cal…

(Posted Aug 13, 2019 7:21 PM)

General Help and Questions » Automated messages through Airbnb

Hi Carlos, like JVTS said, you would use email templates and triggers to do this. Here are some support articles to get you started: https://www.ownerrez.com/support/articles/email-templates https:…

(Posted Aug 6, 2019 4:40 PM)

General Help and Questions » wondering about a renter's agreement?

Great write-up, Rich. Thank you very much! Quick pro tip... You can see "which bookings have not signed" at any time by going Bookings menu > List view > Filter > Renter Agreement signed = no. It…

(Posted Aug 6, 2019 4:32 PM)

Feature Requests » email resend

Thanks for the tips and ideas, Rich! That's a great idea. Email is not a perfect medium by any measure. Deliverability is something we take seriously and we follow a number of best practices to ma…

(Posted Aug 6, 2019 4:25 PM)

Feature Requests » Report for Cleaners

Thanks for the feedback and additional wishlist items. We are itching to work on notes, events, maintenance, cleaning and many workflow items. Airbnb API and some other things have taken a lot of r…

(Posted Aug 6, 2019 2:59 PM)

Feature Requests » Expenses / Maintenance

No updates or ETA yet, but soon. PM has a bunch of updates coming. We're working on mostly messaging/templates and Airbnb full API integration right now. We also have a spot rate calendar editor …

(Posted Aug 6, 2019 2:57 PM)

General Help and Questions » Excluding Holidays from discounts.

By trigger, you mean you have a discount created. There is no way add "not for holidays" on the criteria. However, you could target it to seasons. So if you create a season for each holiday (using…

(Posted Aug 6, 2019 1:22 PM)

General Help and Questions » How to delete listings

You can't delete properties after they have been used or reference throughout the system. For instance, if you have issued a quote or configured some property settings, the property can no longer be…

(Posted Jul 31, 2019 10:35 PM)

General Help and Questions » Min nights questions

Gap logic is pretty sweet. You an specify gap min nights that override regular min nights. And that will push across to VRBO and AIrbnb in our rate push to where we set min nights there (both by AP…

(Posted Jul 31, 2019 10:33 PM)

Feature Requests » Is there any plan to auto channel bridge Airbnb daily or weekly?

Noted on both Sasquatch and Scott.

(Posted Jul 31, 2019 10:17 PM)

General Help and Questions » HTML font changes?

Hi Marie, Do you mean on our widget? If so, you would have to use the CSS field to customize the widget's styles. On our Hosted Website product, we have a coming update that will introduce theme f…

(Posted Jul 31, 2019 10:17 PM)

Feature Requests » Ribbon view at a specific date

Thanks for the suggestion. It should be doable.

(Posted Jul 31, 2019 10:15 PM)

General Help and Questions » VRBO spot rates pushing - what is overrided

[quote=Rich S]wondering what happens when I push spot rates onto dates that are already booked in vrbo?[/quote] It doesn't error if that's what you're concerned with. If you're wondering if it will…

(Posted Jul 31, 2019 10:14 PM)

General Help and Questions » Pricing strategy

Yes (to Lydia). Both great points. Airbnb is often inflated because Airbnb guests can be problematic types and you may need to adjust for taxes and other things they don't include.

(Posted Jul 24, 2019 11:08 PM)

General Help and Questions » ARDI Claim Timing

Around 60 days is normal. Sometimes, users get paid as early as 45 days but 60 is more typical.

(Posted Jul 24, 2019 11:06 PM)

Feature Requests » Is there any plan to auto channel bridge Airbnb daily or weekly?

Yes there is (a plan to auto/background it) but that's in the future because it's fairly complicated. Remember that Channel Bridge runs as a browser extension locally (on your device) so it would me…

(Posted Jul 24, 2019 11:06 PM)

General Help and Questions » Pricing strategy

Yep that will work. I think you're probably leaving money on the table with Airbnb - travelers in my area tend to pay full or higher price with Airbnb - but every area is different. It depends on i…

(Posted Jul 24, 2019 11:02 PM)

Feature Requests » Additional listing source options

That was Michelle, not Chris (above). But Lydia is right - the wording in OwnerRez has changed from back then. Now, you want to go to Settings > Channel Connections > Connect > Custom and create a …

(Posted Jul 24, 2019 11:01 PM)

General Help and Questions » Booking.com, TripAdvisor, AirBnB, VRBO

Here's the main activation support document for the HomeAway API and connecting it: https://paper.dropbox.com/doc/Activation-Documentation-for-OwnerRez--Ab9yACNk2lPiV0v1gvkhQYiNAg-Dxv5vQTLa1efjprYme…

(Posted Jul 24, 2019 10:59 PM)

General Help and Questions » Nights per booking average should ignore months with zero bookings

Thanks for the details. I will discuss with dev. I'll have to see what the rationale was here.

(Posted Jul 16, 2019 7:27 PM)