|
Some of our users have access to something called Call Center which is a virtual dialer (with your own custom phone number in your area code) that lets you make calls from OwnerRez. We've been sitti…
(Posted Jun 26, 2019 3:36 PM)
|
Jun 26, 2019 3:36 PM |
|
If you mean the main email (that you login with and/or get notifications at) do that under the Account > Profile page. That's the top right button, then Profile. There are many other "email" settin…
(Posted Jun 26, 2019 3:34 PM)
|
Jun 26, 2019 3:34 PM |
|
[quote=JTVRs]OTA full integrations come first
[/quote]
Indeed. At least if you're the size of Airbnb or HA. Agoda and some others have signed with us but they're too small, buggy to be worth the w…
(Posted Jun 26, 2019 3:33 PM)
|
Jun 26, 2019 3:33 PM |
|
[quote=David S]If you enable this I will send you a coupon for a huge discount![/quote]
Now we're talking! You should have led with that first!
(Kidding!)
(Posted Jun 26, 2019 3:32 PM)
|
Jun 26, 2019 3:32 PM |
|
Yep make sense. You need to have a training class for others, BlueMtn. 😉
(Posted Jun 26, 2019 3:31 PM)
|
Jun 26, 2019 3:31 PM |
|
That's probably because VRBO/HA no longer allows non-verified guests to write reviews. They recently closed that off like AIr does. So linking to the reviews page on your VRBO/HA listing will no lo…
(Posted Jun 25, 2019 4:03 PM)
|
Jun 25, 2019 4:03 PM |
|
No updates yet - sorry about that! 😥
We keep having to back-burner stuff like that because of important features that pop up. We just finished a large HomeAway API update for instance which slowed…
(Posted Jun 25, 2019 4:01 PM)
|
Jun 25, 2019 4:01 PM |
|
Hi Michael,
No, that is not possible currently. Thanks for the suggestion though!
(Posted Jun 25, 2019 3:57 PM)
|
Jun 25, 2019 3:57 PM |
|
[quote=JTVRs]Can ownerreservations, using Lynnbrook, to collect payment from the guest earlier on booking.com?[/quote]
Yes, but only if they authorize you for passing guest cards over to OwnerRez. …
(Posted Jun 25, 2019 3:56 PM)
|
Jun 25, 2019 3:56 PM |
|
I'm just going to drop this little picture right here... 😉
[img https://cdn.orez.io/w/images/7e6e197786184ce7a70cdbc612ac0166.png]
(Posted Jun 17, 2019 10:23 AM)
|
Jun 17, 2019 10:23 AM |
|
You can do that from the booking side or from the reports (the booking detail or email list report). In all of those places, you would filter/query the list you want and then export to Excel. They …
(Posted Jun 13, 2019 9:22 AM)
|
Jun 13, 2019 9:22 AM |
General Help and Questions » Lynnbrook?
In that sense, no payment is guaranteed. Even if the guest hands you cash, they can sue you in small claims court and get the court to side with them in which case you're going to end up handing the…
(Posted Jun 13, 2019 9:18 AM)
|
Jun 13, 2019 9:18 AM |
|
Hi Stephanie,
There are several reasons why a booking isn't showing up on a statement. Here are several reasons:
- The booking may be outside the range of the statement.
- The booking may not hav…
(Posted Jun 13, 2019 9:14 AM)
|
Jun 13, 2019 9:14 AM |
|
Remember that each of the combinations has its own calendar syncing. So you're still syncing calendars between OR property (eg. Duplex Right Side) and the Airbnb listing for that.
(Posted Jun 13, 2019 9:12 AM)
|
Jun 13, 2019 9:12 AM |
|
Yes it will. Many owners/hosts do this. Just add a listing for each combination:
Duplex Left Side - sleeps 3
Duplex Right Side - sleeps 3
Duplex Upstairs - sleeps 4
Upstairs and Left Side - sleeps…
(Posted Jun 13, 2019 9:11 AM)
|
Jun 13, 2019 9:11 AM |
|
At the moment, no. The field is empty until something is manually entered.
(Posted Jun 13, 2019 9:09 AM)
|
Jun 13, 2019 9:09 AM |
|
Then the booking criteria should work for that. Set booking criteria to number of guests >= 4 on the surcharge.
(Posted Jun 13, 2019 9:08 AM)
|
Jun 13, 2019 9:08 AM |
General Help and Questions » PayPal
Yes, but if PayPal is not offered as an option, would you refuse to buy from that vendor rather than use a credit card? Unlikely, particularly with a vacation rental that you want that is available …
(Posted Jun 13, 2019 9:07 AM)
|
Jun 13, 2019 9:07 AM |
General Help and Questions » amenities
What matters most is the amenities that make the top filters. Even if "playground" was a listed amenity on the channels, the top (front page, search) filters don't reference it, and don't reference …
(Posted Jun 11, 2019 5:40 PM)
|
Jun 11, 2019 5:40 PM |
General Help and Questions » Lynnbrook?
They can but we don't support it. ACH is a weird animal. We have looked into it a number of times. The problem is that the funds are never guaranteed like credit cards are. There can always be an …
(Posted Jun 11, 2019 5:34 PM)
|
Jun 11, 2019 5:34 PM |
