Topic | Posted |
---|---|
General Help and Questions » balance payment reminder email not triggered for manual quotesI have set up and email reminder to be sent 7 days prior to balance due date so that it gives the renter an opportunity to pay by a different means if they so desire. the set up for triggering allo… (Posted Jul 18, 2017 11:17 AM) |
Jul 18, 2017 11:17 AM |
General Help and Questions » Credit card fee vs pay-by-check discountI can try but most likely they will never select it.... (Posted Jul 14, 2017 3:42 PM) |
Jul 14, 2017 3:42 PM |
General Help and Questions » Credit card fee vs pay-by-check discountis there any way to add a percentage based CC fee (or percentage based discount - either will work) based on whether traveler selected "pay by credit card" or "pay by check"? CC fees are legal in my… (Posted Jul 14, 2017 1:42 PM) |
Jul 14, 2017 1:42 PM |
General Help and Questions » SMBYO.com - Smoky Mountains by ownersWe may soon have new regional site Smoky Mountains by owners similar to ECBYO. This was posted in "smoky mountains vacation rental cabins owners" group on FB. (Posted Jul 14, 2017 8:57 AM) |
Jul 14, 2017 8:57 AM |
General Help and Questions » 4th of July Holiday mid-week1. define range of dates ex: June 29 - - july & as a 'season' define minimum stay for that season - ex: 3 nights Set "night" rate for that "season' to be whatever you need it to be. Another way … (Posted Jul 12, 2017 1:16 PM) |
Jul 12, 2017 1:16 PM |
General Help and Questions » AirBnB lack of damage depositsIt is troubling to hear examples of AirBnB guests mistreating or even trashing the renal properties. Why - I think one of the reasons is they have no skin in the game (no deposit), and many have the … (Posted Jul 12, 2017 11:12 AM) |
Jul 12, 2017 11:12 AM |
Blog » Gallimaufry of June enhancementsYes like that but I envisioned something with those little mini icons you have used instead of bullets to make it more visual maybe? Like a little hot tub icon you have next to the words "hot tub" e… (Posted Jul 11, 2017 3:27 PM) |
Jul 11, 2017 3:27 PM |
Blog » Gallimaufry of June enhancementsfound it, LOVE the availability search. A suggestions: widget displaying popular amenities in a form of icons with descriptions possibly that can be embedded in the website. Such as Firepit (icon fo… (Posted Jul 11, 2017 11:35 AM) |
Jul 11, 2017 11:35 AM |
Blog » Gallimaufry of June enhancementsand where do i set grace time for the locks? (Posted Jul 11, 2017 11:23 AM) |
Jul 11, 2017 11:23 AM |
Blog » Gallimaufry of June enhancements"Rate adjustment option on channel syncs to allow increasing/decreasing rates on for each channel" What is that? (Posted Jul 11, 2017 11:13 AM) |
Jul 11, 2017 11:13 AM |
General Help and Questions » Import bookings as excel[quote=Chris Hynes]We just added this in a hotfix to control the triggers on import: [img https://cdn.orez.io/w/images/1ceb481b5f57405b8292c3602f4d5ec2.png] Can't take back the emails, but this wil… (Posted Jul 3, 2017 7:35 PM) |
Jul 3, 2017 7:35 PM |
General Help and Questions » Import bookings as excel[quote=Chris Hynes]Oh no! Arrival/departure triggers don't go out on imported bookings, but it looks like you had a days after created booking, and so that one triggered. I apologize -- I should have… (Posted Jul 3, 2017 11:14 AM) |
Jul 3, 2017 11:14 AM |
General Help and Questions » Import bookings as excelOh no. so I finally imported bookings, and triggered emails went out for 2014 bookings! I did not think they would trigger for the PAST bookings... people will think I am crazy or spamming them (Posted Jul 3, 2017 7:55 AM) |
Jul 3, 2017 7:55 AM |
General Help and Questions » Import bookings as excelwhat email should I send it to? (Posted Jul 2, 2017 1:22 PM) |
Jul 2, 2017 1:22 PM |
General Help and Questions » VRBO walled garden is up[quote=Chris Hynes]The update has been released for the Airbnb feed filtering.[/quote] great ,as before they were imported as "PENDING: John" and I had to manually correct or delete them (Posted Jul 2, 2017 1:06 PM) |
Jul 2, 2017 1:06 PM |
General Help and Questions » Import bookings as excelTrying to import pas bookings as excel. Constantly gives me error that format is not correct even though I used a template. I cannot figure out what is not correct, except my booking date doe not hav… (Posted Jul 2, 2017 1:05 PM) |
Jul 2, 2017 1:05 PM |
General Help and Questions » VRBO walled garden is up[quote=Marinas Edge]Hmm....does an OwnerRez quote go through their walled garden email address?[/quote] I presume it wont. They already stripped the emails and links, they look like ------@----.-- n… (Posted Jun 21, 2017 7:03 AM) |
Jun 21, 2017 7:03 AM |
General Help and Questions » Auto-send quote option - only to certain inquiries[quote=Marinas Edge]Hmm...does this mean that with VRBO an OwnerRez quote will no longer work (e.g. all bookings will need to go through VRBO)? [/quote] Correctomundo. if you didn;t notice they malad… (Posted Jun 21, 2017 7:02 AM) |
Jun 21, 2017 7:02 AM |
General Help and Questions » Auto-send quote option - only to certain inquiriesRight now there is an option to check to auto send quote in response to inquiry. On certain sites, like AirBNB and now VRBO, the quote link will not go through. Is there a way to send auto response t… (Posted Jun 20, 2017 1:25 PM) |
Jun 20, 2017 1:25 PM |
General Help and Questions » VRBO walled garden is upStarting this month, pre-booking conversations will be facilitated through our secure messaging system. You and the traveler will be able to see each other's contact details after a booking is confi… (Posted Jun 20, 2017 1:11 PM) |
Jun 20, 2017 1:11 PM |