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I scrolled to the bottom and realized there were more topics than just those initially visible.
I used the comment feedback to give details about my top items, which were SMS, Scheduled Triggers p…
(Posted May 22, 2020 11:36 AM)
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May 22, 2020 11:36 AM |
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Chuck,
I think it will be a very rare situation where an OTA will allow anything in our RA to override/affect cancellation policy as established in their platform. I agree it would be nice to have …
(Posted Apr 30, 2020 12:04 PM)
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Apr 30, 2020 12:04 PM |
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[quote=AbiquiuVacation]Any way to get a text message when a booking comes in...[/quote]
Sending a text to yourself when a booking comes in might be simple depending upon your cell carriers.
In my c…
(Posted Apr 15, 2020 12:22 PM)
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Apr 15, 2020 12:22 PM |
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The existing Payment Detail report is lacking columns that would help tremendously
- Reservation ID
- Status (Booked, Cancelled)
- Cancellation Date
- Booking Date
I realize that I can get these b…
(Posted Apr 6, 2020 1:17 PM)
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Apr 6, 2020 1:17 PM |
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[quote=Ken T]If you use the main Bookings display, List view, filter by Cancelled, and export to Excel, that includes a column with the date it was cancelled. Does that work for you?[/quote]
Thanks…
(Posted Mar 25, 2020 12:36 PM)
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Mar 25, 2020 12:36 PM |
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This is rarely a problem, but I'd like to get a report showing bookings that were cancelled after March 10th.
Unfortunately the excel report on detailed bookings has no column with the cancel date.…
(Posted Mar 24, 2020 5:49 PM)
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Mar 24, 2020 5:49 PM |
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I can't seem to embed this css in my email template, I must be doing something wrong ;-)
.coronavirus {
status: present;
overflow: visible;
font-style: chinese;
border: none;
color: #BAD…
(Posted Mar 13, 2020 1:24 PM)
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Mar 13, 2020 1:24 PM |
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Y'all made the right call on where to focus !
(Posted Mar 13, 2020 1:08 PM)
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Mar 13, 2020 1:08 PM |
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last night a guest arrived and couldn't get in because the codes I sent were set to their original arrival day (today) rather than yesterday. After booking they decided to add an extra day on the fro…
(Posted Mar 6, 2020 8:53 AM)
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Mar 6, 2020 8:53 AM |
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the custom guest review link has this blurb at the bottom which is misleading (the part about credit card processor). Might be a turnoff to guest who think somehow their review is going to Visa or Ma…
(Posted Mar 3, 2020 8:37 AM)
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Mar 3, 2020 8:37 AM |
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[quote=Ross C]Not quite sure what to do with this. I have 3 properties, so I cannot sync with VRBO and Flipkey/TA?
What should i be doing and how often to keep them in sync?
"For channels that are…
(Posted Mar 1, 2020 5:32 PM)
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Mar 1, 2020 5:32 PM |
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I'm not seeing a way to control what the Details button does with this widget. Clicking on it does nothing.
I'm using webflow for hosting.
(Posted Feb 26, 2020 1:10 PM)
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Feb 26, 2020 1:10 PM |
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Seems like this would be an easy thing to implement for those users who control rates from OwnerRez.
And knowing that this would happen would help prevent users (like me) from tweaking rates in an O…
(Posted Feb 21, 2020 11:49 AM)
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Feb 21, 2020 11:49 AM |
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[quote=Tim]Here is what the multi-prop widget looks like on my phone:
https://imgur.com/Uh72LWJ
Is there a way to make it more usable?
[/quote]
and remember to tell your team to turn the phone to l…
(Posted Feb 18, 2020 3:54 PM)
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Feb 18, 2020 3:54 PM |
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My email client has an annoying habit of gathering emails together by subject line, which ends up confusing me when I have threads from unrelated bookings shown together.
Occurred to me that it's mo…
(Posted Feb 15, 2020 8:31 PM)
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Feb 15, 2020 8:31 PM |
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Suggestion to improve the filter capabilities in email history
- hover tip to inform users how to use entity ID (eg. cannot just paste ORB12323) or just strip the ORB automatically
- allow filterin…
(Posted Feb 15, 2020 7:57 PM)
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Feb 15, 2020 7:57 PM |
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Would be nice for owners to have a way to discover when a guest has not read certain emails.
Options would be
- report/list sent to owners daily
- add as a trigger that owners could use to email the…
(Posted Feb 15, 2020 7:46 PM)
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Feb 15, 2020 7:46 PM |
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[quote=Chris L]I manually send it via the Airbnb app (or website) when I see the booking come in. It's saved as a template, so it's just a couple of taps/clicks.[/quote]
I like it, thanks for the su…
(Posted Feb 14, 2020 9:55 AM)
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Feb 14, 2020 9:55 AM |
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[quote=Rana R]I have a similar issue. I have a few properties and for example the check in info is different with each unit. Do we have a solution yet?[/quote]
Rana - can you give an example?
In…
(Posted Feb 13, 2020 10:58 PM)
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Feb 13, 2020 10:58 PM |
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Chris L - how is your post-airbnb booking messaging sent? By email? Or somehow through their app?
Blue Mtns - if keycodes are sent by sms they'll be available even without cell coverage. So even i…
(Posted Feb 13, 2020 10:53 PM)
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Feb 13, 2020 10:53 PM |
