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Posting this because I haven't thought to do this before.
I just created a trigger using booking criteria of 7 or more night stay, and using it to send an email to my cleaner with a request to plan…
(Posted Feb 12, 2020 7:04 PM)
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Feb 12, 2020 7:04 PM |
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Airbnb guest just told me my listing shows a disabled parking spot and he asked if it had regular parking. I don't see many controls in Ownerrez that address parking, so how do I add to a better desc…
(Posted Feb 10, 2020 8:19 AM)
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Feb 10, 2020 8:19 AM |
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[quote=Mishele]I've been using OwnerRez for nearly two years now, and I am still learning! A big thank you to the OR community for all the advice out there on the forum threads as I develop my busine…
(Posted Feb 9, 2020 8:59 PM)
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Feb 9, 2020 8:59 PM |
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[quote=BlueMtnCabins]https://www.ownerrez.com/forums/requests/refundable-damage-deposit--how-it-is-displayed-in-quotes[/quote]
Thanks, both link were helpful.
(Posted Feb 8, 2020 8:35 AM)
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Feb 8, 2020 8:35 AM |
General Help and Questions » Damage Deposit
[quote=Danica C]I am outside the norm as I don't require any portion of rent at the time of booking. I only require the $250 deposit.
However, I do NOT want the deposit in the total, as it looks l…
(Posted Feb 8, 2020 8:26 AM)
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Feb 8, 2020 8:26 AM |
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I have only done a few direct bookings outside of vrbo or airbnb, so haven't paid much attention to security deposits. After reading the help documentation (which is quite well written by the way!) I…
(Posted Feb 6, 2020 12:00 PM)
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Feb 6, 2020 12:00 PM |
General Help and Questions » Microsoft Edge
Has anyone tried using channel bridge in the new Edge?
Seems like it should work.
(Posted Feb 2, 2020 10:01 AM)
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Feb 2, 2020 10:01 AM |
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[quote=Ken T]Actually, under certain circumstances, you *can* put a widget on your Facebook page:
https://www.ownerrez.com/support/articles/facebook-widgets[/quote]
Nice - this is actually a really…
(Posted Feb 1, 2020 2:12 PM)
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Feb 1, 2020 2:12 PM |
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[quote=Joe S]I would like to post a widget on Facebook, but I am not smart enough to figure out how to do that. I don't understand how to actually do this in my facebook post. Anyone particularly go…
(Posted Feb 1, 2020 1:49 PM)
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Feb 1, 2020 1:49 PM |
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[quote=Joe S]Can I push from OwnerRez to Air/HA/VRBO as I add a new property? Or do I need to set them up on Air/HA first? [/quote]
I think there are details involved. How many properties do you ha…
(Posted Feb 1, 2020 1:44 PM)
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Feb 1, 2020 1:44 PM |
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For the ribbon, selecting payment status == paid in full will treat underpaid and overpaid bookings the same.
I noticed this on a direct booking where I accepted a $100 security d…
(Posted Jan 29, 2020 9:42 AM)
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Jan 29, 2020 9:42 AM |
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Since I began using Airbnb I've had multiple instances of guests who have simply ignored all emails that I've sent to them. So I'm looking for an alternative way (hint-hint need texting support!) to…
(Posted Jan 28, 2020 7:44 PM)
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Jan 28, 2020 7:44 PM |
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[quote=Ken T]We do support booking dates as field codes, and also custom fields in email subject lines, those are used regularly. Can you send in a helpdesk request so we can take a look at exactly …
(Posted Jan 27, 2020 2:47 PM)
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Jan 27, 2020 2:47 PM |
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would be nice to have subject lines that could include booking dates, I think it would help bring attention (and increase readability) of emails I send to guests.
While at it I'd love to have a 'day…
(Posted Jan 27, 2020 11:34 AM)
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Jan 27, 2020 11:34 AM |
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Just click on Support and you'll see a search feature which will find forum posts. This is a long time request which I think will come when the Forums get a much-needed update. No idea about when th…
(Posted Jan 21, 2020 4:34 PM)
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Jan 21, 2020 4:34 PM |
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[quote=Sharfunnisa Q]So, I finally turned the AirBNB API on. What do i expect next to happen when a booking or inquiry comes?
Also I am unsure if I should disable the calendar integration now.
Can…
(Posted Jan 19, 2020 11:44 PM)
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Jan 19, 2020 11:44 PM |
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I recall that texting is on the roadmap for future, but I realized yesterday I really want it now.
Had a guest text, email and call me at 11:20pm saying they couldn’t get into parking garage or cond…
(Posted Jan 19, 2020 11:28 AM)
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Jan 19, 2020 11:28 AM |
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[quote=Lydia B]Rich, have you tried making a custom field requesting the guest's direct email? Make it a required field that they have to complete as part of the booking/agreement signing process.[/q…
(Posted Jan 16, 2020 8:57 AM)
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Jan 16, 2020 8:57 AM |
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[quote=Lydia B]Rich, have you tried making a custom field requesting the guest's direct email? Make it a required field that they have to complete as part of the booking/agreement signing process.[/q…
(Posted Jan 15, 2020 9:44 PM)
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Jan 15, 2020 9:44 PM |
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[quote=Valerie R]Hi Rich,
I agree! Every day I am learning more how to customize OR to make handling our 6 STRs (10 configurations, each with its own VRBO/Airbnb listing = 20 listings) more streamli…
(Posted Jan 15, 2020 6:49 PM)
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Jan 15, 2020 6:49 PM |
