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Where can we learn more about these features?:
* Increase revenue with upsells, affiliate links and fees
* Know and trust guests with white-labeled verification tools
* Build and showcase your …
(Posted Mar 21, 2024 9:00 PM)
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Mar 21, 2024 9:00 PM |
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I just realized that when a guest goes to my website to start the booking process, and that when the inquiry is made as the first step in that process, if they make a comment, that comment does not c…
(Posted Mar 18, 2024 10:31 PM)
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Mar 18, 2024 10:31 PM |
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I'm not getting what the issue is. On my website booking widget I put in the dates and number of guests, and the price pops up. What am I missing?
https://uc.orez.io/w/files/21e4103659d0413…
(Posted Mar 18, 2024 10:18 PM)
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Mar 18, 2024 10:18 PM |
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Excellent - thank you Joel!
(Posted Mar 5, 2024 3:52 PM)
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Mar 5, 2024 3:52 PM |
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Did you get that patch in place for this, Joel?
I have a guest waiting to post their review anonymously.
Thanks!
(Posted Mar 5, 2024 3:48 PM)
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Mar 5, 2024 3:48 PM |
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Great, thanks Joel!
(Posted Mar 4, 2024 11:14 AM)
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Mar 4, 2024 11:14 AM |
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I just discovered that when a guest chooses to use a display name instead of their real name on their review of their direct-booked stay, Vrbo displays their real name instead when that review gets s…
(Posted Mar 3, 2024 11:12 PM)
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Mar 3, 2024 11:12 PM |
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That being the case, using your new alert system to inform us about the status like this would be much appreciated, since support staff is hard-pressed to respond to every ticket on it.
Also, I'm…
(Posted Mar 1, 2024 4:18 PM)
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Mar 1, 2024 4:18 PM |
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I'm extremely disappointing and find it totally unacceptable that it took three days to get a reply from OR support for the one technical glitch causing issues with my listings. And then I was told t…
(Posted Mar 1, 2024 3:40 PM)
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Mar 1, 2024 3:40 PM |
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This is great - thank you very much!
(Posted Mar 1, 2024 12:51 AM)
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Mar 1, 2024 12:51 AM |
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Yesterday and today I have been getting notices from OR of API syncing failures.
First with Airbnb. I added a couple dozen photos to each of my three listings yesterday, and soon after that OR se…
(Posted Feb 28, 2024 7:22 PM)
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Feb 28, 2024 7:22 PM |
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From time to time, guests ask me to send them a statement that they can use to get reimbursed or to use for their own business records.
But unless I have created a quote first, I am not able to s…
(Posted Feb 27, 2024 3:57 PM)
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Feb 27, 2024 3:57 PM |
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I should clarify that those two alerts I got this morning were from OwnerRez, not Vrbo.
(Posted Feb 23, 2024 11:05 AM)
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Feb 23, 2024 11:05 AM |
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Okay, so I got two alerts this morning that the same inquirer messaged me in two separate instances about an hour ago,, yet neither of those messages are showing either in the inquiry’s conversation …
(Posted Feb 23, 2024 11:01 AM)
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Feb 23, 2024 11:01 AM |
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Here's a technical confusion.
I just received an inquiry via Vrbo. When I went to answer it, there is no way to do so via Conversation.
So on the inquiry's Overview page, I click on "Answer" …
(Posted Feb 23, 2024 2:54 AM)
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Feb 23, 2024 2:54 AM |
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I would also like to get an email that a booking started on my website has been abandoned.
(Posted Feb 22, 2024 6:48 PM)
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Feb 22, 2024 6:48 PM |
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Also, Paul, what about triggers for abandoned bookings?
(Posted Feb 21, 2024 4:42 PM)
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Feb 21, 2024 4:42 PM |
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Thank you very much for all that clarification, Paul!
(Posted Feb 21, 2024 4:34 PM)
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Feb 21, 2024 4:34 PM |
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I see that now, thanks, Paul.
There was some kind of glitch with my browser, I suppose, where even though I had selected Inquiry is Received, Booking is Created results were showing, so those tim…
(Posted Feb 21, 2024 4:28 PM)
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Feb 21, 2024 4:28 PM |
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Also, I'm not seeing a condition for time of day for the trigger to go off. This is important, as if I receive an inquiry during the daytime when I'm awake or not away, then I don't want a triggered …
(Posted Feb 21, 2024 3:47 PM)
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Feb 21, 2024 3:47 PM |
