Ken T

Joined August 2019
1707 posts
Topic

Feature Requests » Gift Certificates

This isn't perfect, but it's now possible to get a report of where discount codes were used: https://www.ownerrez.com/support/articles/reporting-common-issues-questions#discount-codes

(Posted May 18, 2021 12:41 PM)

Feature Requests » Clone a property feature

We added more to the Duplicate feature, was there something still missing that you were looking for?

(Posted May 18, 2021 12:40 PM)

Feature Requests » Reporting for inactive properties

Yes, the whole point of inactive properties is that they are not active, you are not paying for them, and thus, OwnerRez is not servicing them. It would be illogical to support reporting on them. B…

(Posted May 18, 2021 12:39 PM)

Feature Requests » Guest Review Link

This has been around for awhile, guess we overlooked updating this post: https://www.ownerrez.com/support/articles/review-request

(Posted May 18, 2021 12:37 PM)

Feature Requests » Email templates - Linked to properties

I don't see a use case here that cannot already be accomplished using triggers and custom field codes, so I don't think any development is necessary.

(Posted May 18, 2021 12:18 PM)

Feature Requests » Code Field for last 4 digits of the Guest Primary Phone Number

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/door-lock-codes-phone-number)]

(Posted May 18, 2021 12:15 PM)

General Help and Questions » Surcharge update: Not API connected

Yes, those surcharges are pushed automatically to Vrbo using the API. If you are not using the API, that can't happen. You can use Channel Bridge to manually push rates to Vrbo without the API: …

(Posted May 18, 2021 12:05 PM)

General Help and Questions » Discount Codes for Sunday - Thursday Stays only

Not sure what you're looking at, but there are many more criteria than that - you can select "Arrival Day of Week" for just this purpose.

(Posted May 17, 2021 9:26 AM)

Feature Requests » Collect Photo ID Option in Rental Agreement

This will be a service provided by Safely - it should be announced in our blog later this month.

(Posted May 14, 2021 10:59 AM)

Feature Requests » Host Fee Less any Credit Card Fees.

Unfortunately, this is not possible. It would be misleading, because in most cases we have no way of knowing what the credit card fees are. We also don't necessarily know that we do or don't know w…

(Posted May 14, 2021 9:12 AM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Because of its inherent complexity, this feature is unlikely in the near future. However, we do have an alternative partial solution that will be available shortly - a third party integration that o…

(Posted May 14, 2021 8:58 AM)

Feature Requests » Multilingual E-Mail templates

Unfortunately, you would have to manually add tags anyway, as we don't have an automatic means of determining what language a given guest wants to use.

(Posted May 12, 2021 9:23 AM)

Feature Requests » Xero Integration

[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/xero-integration-2)]

(Posted May 12, 2021 9:13 AM)

Feature Requests » Multilingual E-Mail templates

We now have Tags in general: https://www.ownerrez.com/support/articles/tags We don't supply you with any tags in particular, but you can certainly create tags for all the various languages you supp…

(Posted May 11, 2021 9:30 PM)

General Help and Questions » Request that OR link to a service that has an API available? SafelyStay

We have a status meeting with them scheduled later this week. Soon, soon!

(Posted May 11, 2021 2:31 PM)

General Help and Questions » AirBnB CRM and URLs (and specifically the Rental Agreement)

No, you should be confident of the opposite - if you put links in your property description, most likely they will *not* work, probably won't be visible at all, and in many cases will cause your list…

(Posted May 10, 2021 10:07 AM)

Feature Requests » Internal Name and or description for custom ical export

No, and yes. - No, you can't do it now. - Yes, it's necessary and planned for the future. As always, no ETA, but I think sooner than later.

(Posted May 7, 2021 10:52 AM)

Feature Requests » Trigger an SMS message from an important email message sent to a booked guest

Hmm, that seems like a pretty rare corner case. But fair enough - I'll reopen the request so we can see if others vote for it.

(Posted May 6, 2021 10:28 PM)

General Help and Questions » Reminder setting up a new listing - order of process

Yes, you can fully set up a new property in OwnerRez, and then push the listing information to Vrbo and Airbnb using API connections. https://www.ownerrez.com/support/articles/channel-management-a…

(Posted May 6, 2021 10:26 PM)

Feature Requests » Trigger if guest has (or hasn’t) replied/opened an existing automated email.

That may be something we could consider down the road as we move towards a unified inbox.

(Posted May 6, 2021 7:43 PM)