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99% of the time (booking.com is one exception for some corner case scenarios), when I communicate with guests, I use OR Inbox. I'm not in the habit of checking if the message was sent successfully, s…
(Posted Jul 22, 2024 1:21 PM)
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Jul 22, 2024 1:21 PM |
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It is very exciting that progress is being made on QBO integration.
I'm not an accountant or QBO expert, but I do use the OR to QBO feature all the time. I'm a little bit confused about what is h…
(Posted Jun 27, 2024 1:44 PM)
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Jun 27, 2024 1:44 PM |
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Apparently, GVR doesn't support ordering surcharges and discounts. I asked OR about simply stripping the positioning data, but they said they don't want to presume how OR users want to run their busi…
(Posted May 27, 2024 4:41 PM)
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May 27, 2024 4:41 PM |
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I started receiving lots of emails from OR starting today about GVR channel. I can't make heads or tails of this, don't see any errors, so i'm wondering if this is some sort of OR internal problem si…
(Posted May 22, 2024 1:46 PM)
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May 22, 2024 1:46 PM |
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Thank you
(Posted May 22, 2024 12:34 PM)
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May 22, 2024 12:34 PM |
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Oops, wrong forum. I wanted to add this in "Feature Requests", not sure how to move it
(Posted May 22, 2024 12:11 PM)
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May 22, 2024 12:11 PM |
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I searched and couldn't find an existing topic for this issue.
We constantly receive requests from guests for early check-in.
For example, our normal check-in time is 4 PM and let's say the …
(Posted May 21, 2024 2:15 PM)
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May 21, 2024 2:15 PM |
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BDC works pretty great for us, we get a lot of guests. That being said, BDC (the platform not OR) is still a bit weird. We are not "verified" or whatever BDC requires for them to collect payment, so …
(Posted Apr 10, 2024 1:14 PM)
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Apr 10, 2024 1:14 PM |
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seriously...what am I doing wrong here for my posts to show up multiple times? every time I post, the page blocks on "submitting" for minutes...than multiple posts show up
(Posted Mar 13, 2024 5:52 PM)
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Mar 13, 2024 5:52 PM |
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I removed the tax order to start the process. Honestly, I don't think i really care if the taxes are ordered or not
I added the order back out of curiosity, and the list quality analyzer shows th…
(Posted Mar 13, 2024 5:49 PM)
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Mar 13, 2024 5:49 PM |
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Fantastic news, thank you so much for all the hard work.
I was curious and just tried to add this channel when i see this error
https://uc.orez.io/w/images/7b35dd31f56047a3ae2d5baadbf4f…
(Posted Mar 13, 2024 11:42 AM)
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Mar 13, 2024 11:42 AM |
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Aah, that makes sense. I will keep an eye on new bookings from BDC
(Posted Mar 8, 2024 5:58 PM)
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Mar 8, 2024 5:58 PM |
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Thank you for confirming Ken.
Follow up question: what is the deal here?
https://uc.orez.io/w/files/85a97e83dbb6405e95c657b6717e87f5
the last screenshot from my previous post is _the_ me…
(Posted Mar 8, 2024 5:54 PM)
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Mar 8, 2024 5:54 PM |
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I am continuing this conversation as of March 8, 2024.
Please do correct my understanding from https://www.ownerrez.com/support/articles/booking-com-messaging (/support/articles/booking-com-mess…
(Posted Mar 8, 2024 4:12 PM)
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Mar 8, 2024 4:12 PM |
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Got it, that makes sense. Thank you for the explanation
(Posted Nov 18, 2023 9:17 PM)
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Nov 18, 2023 9:17 PM |
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Just for me to understand the terminology, what is considered "messaging" when you take into account the following screenshot from booking.com owner side ?
https://uc.orez.io/w/images/e3f3f…
(Posted Nov 18, 2023 7:34 PM)
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Nov 18, 2023 7:34 PM |
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Why isn't booking.com communication (messages sent using the API integration) showing on this screen?
https://uc.orez.io/w/files/9cc73e0e6a154e7eb2902f3e23e6cb6f For example, the above is from a…
(Posted Nov 18, 2023 1:05 PM)
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Nov 18, 2023 1:05 PM |
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Thank you Anne.
Is there any way to change the code length? I don't see a way in OR and also I don't see any configuration about code length in the Schlage iOS app (where I can set 4 digit codes)…
(Posted Oct 30, 2023 5:08 PM)
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Oct 30, 2023 5:08 PM |
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I don't know what to make of this. My configuration is not the same as the sample configuration from Door Locks - Overview (/support/articles/integration-door-locks#config)
My configurati…
(Posted Oct 30, 2023 2:16 PM)
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Oct 30, 2023 2:16 PM |
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Thank you so much for all the hard work.
I enabled this integration a couple of minutes ago, and I'm trying to figure out how it works. I thought there's a finite number of codes one can generate…
(Posted Oct 27, 2023 7:39 PM)
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Oct 27, 2023 7:39 PM |
