OwnerRez software is incredibly easy it is to integrate with a website. Thanks to this software, my guests can check availability, get quotes, book, and check reviews collected from several sights and right on my website. I've never had an issue with my website not performing correctly or with incorrect information being presented to my guests.
For those who are curious about what the guest interface looks like on a self-built website take a look at TheRedwoodRetreat.com. All dynamic information on this website is provided through and controlled by my OwnerRez account. I have only the most basic layman's knowledge of web design, software interface and computer technology in general, yet I was able to build my own website through which guests can book directly with me.
Beyond supporting website integration, OwnerRez has flexibility in almost all aspects of control, from rates and length of stay to seasonality and custom integrations with commercial booking sites such as Airbnb and VRBO. Their custom e-mail templates offer endless possibilities for creating great guest interactions, notifying third parties. I even use them to send myself reminders to give guests special offers when there are short gaps in my calendar.
OwnerRez is constantly making improvements to adapt to the ever-changing vacation rental marketplace. Their help articles and customer support are insightful and provide step-by-step processes for some of the more complicated aspects of set-up.
OwnerRez software is incredibly easy it is to integrate with a website. Thanks to this software, my guests can check availability, get quotes, book, and check reviews collected from several sights and right on my website. I've never had an issue with my website not performing correctly or with incorrect information being presented to my guests.
There are still more features on OwnerRez than I actually use. This is not a 'con', but it is critically important to take the time to understand how you are supposed to do what you are trying to do when using OwnerRez. The vast flexibility of the program means there is plenty of room for user error. In most cases a warning will present if you create a clear conflict. But if you make an error in your rates and don't catch it, you may be giving a lucky guest a great deal without knowing it.
OwnerRez has done a great job of providing well written, easy to follow help articles. My technique for making sure I don't create problems for myself is to search the help archive for articles regarding what-ever it is I want to do and read them carefully before diving into my project.
There is one area I'd like to see improved: Currently the financial reports provide great information and flexibility. However, they have no way to capture the credit card processing fee's I pay through my merchant account. Providing an integration with merchant accounts which allows credit card processing fees to be captured would bring this area of reporting up to the outstanding standard OwnerRez has already set.
By Carrie Y., Homeowner, 1 property – written on Capterra
We own one short term vacation rental home in Orlando, Florida. For the past year, we've been using OwnerRez and are super impressed with this outstanding tool for managing all of the details for our bookings. Their customer service it top notch and always very quick to respond to our questions or concerns. We highly recommend OwnerRez and are thankful we found them!
The OwnerRez tool is a HUGE time saver for us to automate, track and communicate with all our guests, both direct bookings and OTA bookings. We especially love how well it keeps our availability calendar synced across the four different OTA websites that we use to market our vacation rental home. We also love the reusable e-mail templates that make it easy to automate our guest communications while using fields to still personalize the content of the e-mails.
None. We have been very satisfied with the OwnerRez product.
Recommended
By Carrie Ypma, Homeowner, 1 property – written on Facebook
We own one short term vacation rental home in Orlando, Florida. For the past year, we've been using OwnerRez and are super impressed with this outstanding tool for managing all of the details for our bookings. Their customer service it top notch and always very quick to respond to our questions or concerns. Most importantly though, the OwnerRez tool is a HUGE time saver for us to automate, track and communicate with all our guests, both direct bookings and OTA bookings. We especially love how well it keeps our availability calendar synced across the four different OTA websites that we use to market our vacation rental home. We highly recommend OwnerRez and thankful we found them!
The OwnerRez tool is a HUGE time saver for us as it helps to automate, track and communicate with all our guests, both direct bookings and OTA bookings. We especially love how well it keeps our availability calendar synced across the four different OTA websites that we use to market our vacation rental home. We also love the reusable e-mail templates and triggers that make it easy to automate our communications while still personalizing them through special merge fields.
We own one short term vacation rental home in Orlando, Florida. For the past year, we've been using OwnerRez and are super impressed with this outstanding tool for managing all of the details for our bookings. Their customer service is top notch and always very quick to respond to our questions or concerns.
We have our own website for direct bookings and use OwnerRez widgets to display our availability and manage the booking process including payment processing and guest communications. We love how it's also integrated with many of the popular online travel agencies. We currently use it to sync our availability and manage incoming bookings from AirBnB, Booking.com and Homeaway/Vrb. We highly recommend OwnerRez and thankful we found them!
Whether you own one vacation rental home or several, Owner Rez will be a huge time saver for you.
Nothing. We have been very satisfied with the OwnerRez tool.
I love everything about OwnerRez. Love having my calendars and reviews synced into one program and I especially love the reporting features. Their customer service is the best. Very responsive and helpful.
Keeping my calendars organized in one place. Being about to export my reviews.
I like everything about OwnerRez........