By Chuck K., Homeowner, 7 properties – written on Capterra
In the competitive world of short-term rentals, there are a number of booking sites to be listed on and lots of information to synchronize. OwnerRez allows us to do that all in a single place.
The OwnerRex software is more powerful and flexible that it appeared at first glance. We quickly found we were able to customize huge portions of it, take advantage of automation to reduce labor, and found many of its functions were actually an EASIER way to perform tasks than on the connected booking sites. Being a progressive web app, we quickly found that it worked well across all of our mobile platforms as well.
Many booking platforms have their own proprietary messaging features and do not make them available through APIs. So we still have to login to each service when inquiries or bookings come in, but that is a problem with the booking sites, not OwnerRez.
Recommended
By Chuck Kramer , Homeowner, 7 properties – written on Facebook
By Bruce I., Homeowner, 5 properties – written on Capterra
There are just a ton of software options out there for vacation rental management (and it seems more all the time). I solidly and unabashedly recommend this software to any and all who ask my opinion, not just because the software works well and saves me time, but their responsiveness is fantastic. It feels more like a real partnership working with them.
Great value, especially for smaller operators like me. Customer service is immediate, personal, and helpful.
There are some integrations that are not yet implemented, but some also require a user to manage more than 5 properties (not an OwnerRez limit - an industry-wide threshold).
Recommended
By Bruce Ikelheimer, Homeowner, 5 properties – written on Facebook
This software works with our channels and our dynamic pricing program. It took a long time to find a program that would do what we needed. OwnerRez does this well. It runs our units, plus it uses that information to make a custom website. Very cool. Tech support is second to none. I've worked with a lot of tech companies and it can take days to get an answer. I generally get answers to my questions within hours.
It's a lot to learn if you don't already understand the industry. The learning curve can be weeks. That said, when I had questions I was able to get answers quickly. So that helped.