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  • Blog

    New Channel Rate Tester, rate table options, Channel Bridge clarity & only bookings on CanadaStays iCal
    4 years ago

    ...🐪 Although, I'm getting this out late, so it's probably already past Hump Day for our European and Asian users.

    Last week, we mostly worked on major updates that aren't quite finished - long term stuff - but there were a few things that went out, so let's take a second to go over them...

    * New Features
    * Enhancements & Tweaks
    * Bug Fixes New Features

    There is now a Channel Rate Tester tool (...

  • Blog

    Calendar not showing new bookings?
    12 years ago

    ...efresh, you should not need to do this ever again.

    Also in this release, a number of email changes were made that will be explained later by Sam. If you click on the Email menu, you'll see the new stuff. We went ahead and released the email changes as well since they were ready to go out.

  • Blog

    Ventura County V in response to: New OwnerRez pricing for 2023
    1 year ago

    Glad to see the portal feature.  That's been an issue with my business partners who were used to looking at pricing and occupancy on our previous system (while not having the ability to mess stuff up).  Looking forward to the granular access and read only features for them and the Staff/Cleaner function.  Would be great to have a report/portal access that says "Property A guests stay from B to C with D...

  • Forums

    BlueMtnCabins in response to: Rental agreement - is there a way to make guest initial every page or important paragraph?
    7 months ago

    ...sh diapers down the drain into the septic} etc. Ebay and Apple have huge legal departments and deal in billions of dollars. Losing a few (thousand, hundred thousand, or million) bucks (on preventable stuff) here or there is OK for them, but not for the individual owners. So apples and oranges, an inapplicable example of a "playbook" to use. I prefer to keep myself happy 1st, then the guests, which mean...

  • Forums

    Paul W in response to: Rental agreement - is there a way to make guest initial every page or important paragraph?
    7 months ago

    ...Sign process
    - add legal "callouts" that they first read which are plain text paragraphs that are each of the main bullet points that stand out: cancellation, pets, extra guests... all the important stuff
    - they have to check, initial or both to all of these
    - the entire agreement is then rendered with the callout bullets in the middle and their intials on it as an image
    - they have to "slide down" th...

  • Forums

    Customize the daily checklist?
    2 years ago

    I would love to start putting the daily checklist and date range checklist to better use, but there is so much extra stuff on there that we don't need. Such as owner name, cleaning date, guest email, etc. Could these columns be checkboxes when we run the report, similar to tags and custom fields, and we could uncheck them if we don't want the info?

  • Forums

    verified email
    2 years ago

    I just went through all the steps and spoke to Namecheap and they got all my DNS stuff connected, etc.  Everything is showing good.

    So.... do I change my email to my business email now?  Or do I leave everything in my account as my @gmail.com? 

    I guess I'm just a little confused how everything needs to be set up. 

     

    Thanks!!

  • Forums

    BlueMtnCabins in response to: For API integrated ownerrez accounts, ask VRBO to handle Florida Sales Tax just like airbnb does
    2 years ago

    ...hink is highway robbery, so I no longer recommend them. But unless you have a crazy amount of bureaucratic red tape in your jurisdiction, it's just a bit of paperwork and waiting for them to send you stuff back and well worth the ultimate flexibility that API integration with Vrbo offers. by /forums/users/347352198 Chris L – Sep 6, 2022 6:33 PM (UTC)

    exactly! Paying taxes is a small inconvenience...

  • Forums

    Jake & Andrea in response to: Allow exceptions to gap night and minimum or maximum night rules on specific dates bases
    2 years ago

    PriceLabs has a feature to dynamically adjust your night gaps based on criteria you set.

    Don't get it for that feature alone, the dynamic pricing and market pricing info will pay for itself in spades. The gap management and other stuff is icing on the cake.

  • Forums

    Chris Hynes in response to: Update language in {BBINFO}
    4 years ago

    The fix has been released (last week), along with a ton of other stuff:

  • Blog

    Chris L in response to: Airbnb Messages Inbox, seeing owners, merging cancelled bookings, channel amenities for cleaning
    4 years ago

    Yep—I’d love to see triggers for Airbnb messages. A lot of the stuff I email to the proxy now (checkout reminders and instructions, etc.) is better suited to the Airbnb message stream. Hope that’s coming soon!

  • Forums

    BlueMtnCabins in response to: Anyone using RedAwning
    4 years ago

    ...gement-third-party-middle-channel-managers
    I think the only channel that will matter (that Ownerrez does not already have) will be Google vacation rentals (or they fall under hotels?). All the other stuff is either redundant or fluff with no added value.

  • Forums

    Paul W in response to: Streaming Content for guests?
    4 years ago

    ...They get 150/month per property flat regardless of cleaning for doing the above. The better cleaners value this position. They have 3 or 4 properties on the same street so they can group the above stuff together - easy money. Most of them are married and both husband and wife and maybe a grown child or two helps as part of the "team" so one person isn't doing it all all the time.

    It helps to have...

  • Forums

    Jacques L in response to: Streaming Content for guests?
    4 years ago

    ...ssociate Hulu with a cheap, possibly failing version of Netflix. Would totally have picked a streaming service that was called "Streaming Cable TV" or something that made it seem like it had all the stuff that cable people like.

  • Forums

    Paul W in response to: sent guest email / guest responded / responded email not showing up in OwnerRez
    5 years ago

    ...guest replies, their reply goes back to you directly, not to OwnerRez. We do this on purpose to keep the communication between you and the guest. We have designed and worked on some "Unified Inbox" stuff but it's been back burner'd several times. It's a major undertaking and not necessary for a lot of users. It's something that needs a lot of work to really get right and be useful, otherwise it jus...

  • Forums

    Celine in response to: Sum of Tax
    5 years ago

    ...OwnerRez provides) as I have to remit to the mountain and remit to Revenue Quebec.

    Works great right now in my spreadsheet set up but I'm adding a second property in that area and would love it if stuff was more automated.

    Thanks!

  • Forums

    Sam Westcott in response to: Commission Reports
    12 years ago

    No, the grant access/permissions stuff was backburner'd for other work. You could always share the same login, of course.

  • Forums

    Ventura County V in response to: Chesky changes Airbnb- how will this affect OR api
    2 years ago

    ...astically together.  It may make it a little more difficult to investigate your competition's pricing, but it's just a toggle switch away to see where their fees are.

     

    The cleaning checklist stuff, I'm guessing will be a separate section of either checkboxes or a generic "low, medium, high" with vague definitions for people to fill in.

  • Forums

    Joel P in response to: PM Statements: Add Expense Categories
    2 years ago

    Hi Alece,

    You are correct. Statement views are for Owner Statements.

    However, all expenses in OwnerRez are Owner Expenses. There is not (yet) the concept of a PM expense, hence, we have not exposed expense columns in the same manner on PM statements.

    We'll keep this Feature Request around, as we have lots of stuff planned for the PM module in the coming roadmap.

  • Blog

    Paul W in response to: Airbnb Makes It Harder To Email Guests, Adds Last Min. Discount, Expedia Dumping HomeAway & Officially Going "Vrbo" Everywhere
    4 years ago

    ...pumped out of the factory right now.

    EDIT: Maybe you knew about that and you're referring to deeper integration - like automating triggers for that. Very high on our To Do list. we have some great stuff dropping in the next couple weeks but unified inbox, SMS and website changes are very much front and center.