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  • Forums

    Management Dashboard
    1 year ago

    ...mparing this year to last.   We purchased this license because in coming to OR this type of data just wasn't available to us.

    What we would like to see is a page in the app that would include the stuff that you have in some of your reports like: 

       The Daily Checklist

       Booking Statistics

       Occupancy

       An ADR calc which I don't really see with the data we can get a way to calcul...

  • Blog

    New Incoming SMS Alert, Templates and Message Clarity, Vrbo API Payment Schedule, Travel Insurance for RTB and non-US
    4 years ago

    ...at booking as well.

    If you use the default OwnerRez renter agreement for your bookings, give that a quick look when you get a free minute. We changed it recently to a bigger better style with more stuff in the header and first couple of paragraphs. This is a format we've been using for awhile in our Concierge Setups, and we wanted everyone to have it.

    To see what it looks like, go to Settings > L...

  • Blog

    Wellington Gets Nitpicky, Hawaii Is Deserted, Chicago Bans 1 Night Stays, Carlsbad Tax Increase
    4 years ago

    ...each bedroom greater than four. Any vehicles parked outside must be in the driveway, parking apron or other designated parking area.

    Well, ok then! Maybe this is a reaction to all the house party stuff in the news recently?

    How badly impacted is Hawaiis tourism industry these days? The Hawaii Tourism Authority released data on Tuesday that showed vacation rentals across the state were only at 14...

  • Forums

    Hello
    1 year ago

    ...the hosted OR website.  We are muddling through the components as we are not html / website creators.  A friend has been helping us to get the site started.  Still a lot to do outside of the "pretty" stuff, but love the ability to check in in this forum and overall the incredible options with using OR.  Thanks!

  • Blog

    New OwnerRez pricing for 2021
    3 years ago

    ...most of you already pay more than the 20/month minimum, but we have many users that still hover around that price point. Even without Channel Management, that 20/month price point gives you tons of stuff - the world's best calendar import/export engine, widgets, triggers, messaging, CRM, reporting and much much more. But at 20/month.... quality is not sustainable. We are not willing to sacrifice q...

  • Blog

    Wildbit turns 20, Vrbo Hackers, Airbnb IPO for Real This Time, PropTech Interview with our CEO
    4 years ago

    ...they successfully gain access to your Vrbo account, they can't change your listings, rates, availability and so on. All of that is driven from OwnerRez. In fact, even you yourself cannot change that stuff from the Vrbo dashboard because of how the API mode operates. So just a reminder here to stop using iCal and switch to API!

    Airbnb is gearing up to list its shares on the Nasdaq. Earlier this month...

  • Blog

    Tag Groups, Advanced Tag Filtering & Automation, Editing Credit Cards on File, Door Lock Grace Periods
    4 years ago

    ...to a full booking) the property management settings, like owner and commission, were not being correctly applied. We fixed this - converted blocks now have the correct owner.

    Templates used by old stuff. Templates have a cool little thing where each template will show you, if you click into them, what part of the system uses that trigger. For instance, it will say something like "Used by trigger W...

  • Forums

    Cozy Critter Cab in response to: Integration option with GetSeam.com for Door Locks
    8 months ago

    We would love to see integration with smart things for all the stuff...locks, thermostats, and modes!! We have also been using Rboys for the past 2 years and are now scrambling to find an alternative. I don't remember how much we paid for Rboys, but it was just a one time fee that we paid and nothing after that. We have really relied on it to automate so much for our cabin, especially in the winter mon...

  • Forums

    Rachel P in response to: Inserting a link into text
    1 year ago

    I was unable to get the feature to work and figured out how to do it by mimicking another text with link in the html.   I am no html person, but figuring this stuff out!

  • Forums

    Ocean Zen in response to: Comprehensive Fix for Accounting/Quickbooks - develop Roadmap
    8 months ago

    .../users/347381996) – Oct 3, 2023 3:24 PM (UTC)

    Accounting doesn't seem to be a priority and in some cases not even well understood. To me it is really hard to understand how work is being done on stuff like lock integration that is a non-paid feature and there are at least half dozen of services that provide a solution and that effort is not directed towards fixing accounting that is an integral ne...

  • Forums

    Paul W in response to: Comprehensive Fix for Accounting/Quickbooks - develop Roadmap
    8 months ago

    ...Hey Alin, can you clarify what you mean by "Tags"?  Is that a location or other tracking item in QB.  I'm not aware of any feature called "Tags" but then I know Intuit keeps adding a lot of new stuff, so maybe that's there now.  And if it is there, can you confirm if it is available in all versions including the lower starter plans?

  • Forums

    Booking.com, TripAdvisor, AirBnB, VRBO
    5 years ago

    ...nerrez.com/settings/channels

    But I realize there have been changes, such as recent HomeAway API

    So, is doing this going to port over my OwnerRez content for each property? Is the calendar and other stuff automatic? Do the Amenities I selected get picked up automatically? What about the Owner information, short description, and other fields on the Description page?

    I want to do this right once, not...

  • Forums

    Booking.com, The Good The Bad and The Ugly
    5 years ago

    ...ere's a lot about booking.com that gives you much more direct control and Airbnb or HomeAway does. A real security deposit, unlike Airbnb with their synthetic deposit. Immediate changes to my profile stuff and amenities and they even call me to confirm and see if there's anything else they can do for me

    Bad: guests get my phone number. Like, they think I am going to chat with guests at work??? My exac...

  • Blog

    Paul W in response to: New Incoming SMS Alert, Templates and Message Clarity, Vrbo API Payment Schedule, Travel Insurance for RTB and non-US
    4 years ago

    Q4 of this year or Q1 of 2021. We just had a meeting with their team earlier today about a bunch of stuff and this came up. Messaging and reviews are the big things coming and both are very near-term.

  • Blog

    Rent In Myrtle in response to: Integration with VRScheduler
    3 years ago

    ...owner of the cleaning company. When he discovered he could use it to pull reports, allowing him bill us (his largest/primary client) monthly rather than having to do daily accounting to keep track of stuff, he was sold. Their training is fantastic & Jill Mason is hands on, practically 24/7. We ended up sharing it with our cleaners, who created their own “region” to handle their other few vacation renta...

  • Forums

    JTVRs in response to: Booking.com - collecting extra charges during guest stay.
    5 years ago

    ...le. They weave it out of your selections. Makes it harder if you have particular instructions not in their complex checkbox pathways

    Cant wait to see how vrbo and airbnb strangle me with such simple stuff.

  • Forums

    BlueMtnCabins in response to: Booking.com - collecting extra charges during guest stay.
    5 years ago

    ...le. They weave it out of your selections. Makes it harder if you have particular instructions not in their complex checkbox pathways

    Cant wait to see how vrbo and airbnb strangle me with such simple stuff.
    ha, no wonder I get no bookings from them. They concocted property descriptions as "X miles from such and such tourist trap, and Y miles from such and such tourist trap" those even being I have nev...

  • Forums

    JTVRs in response to: Booking.com, TripAdvisor, AirBnB, VRBO
    5 years ago

    Just make a help topic pointing to this thread, or tweeze out the critical parts from top to bottom under new help topic with a useful name. But this stuff is practically gold.

    Maybe put it at the beginning of the connecting to a channel menu item

  • Forums

    JTVRs in response to: First booking, first ad!
    5 years ago

    Setting up booking.com with a bear. I put in 7 properties and I had to repeat some stuff over and over again. But where I want the money deposited and the fact of Summer on the same building etc etc. And sometimes I selected amenities or other features and I go back in and they were unchecked so I had to redo it.

  • Forums

    BlueMtnCabins in response to: Not strictly OR related.. emails campaigns to your inquirers and past stays
    5 years ago

    ...3 unique custom builds, all different architecture and vibe, all set in acres of nature with amenities like seclusion, firepits, pool tables, hot tubs etc. Handmade rustic furniture (not rooms to go stuff) etc. The biggest thing is that none of them is in any cookie cutter "subdivision" or "resort". You can actually see starts at night and roast marshmallows on a campfire. You get the idea.

    -- I do...