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OwnerRez

Integration with Akia

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We are pleased to announce that we have partnered with Akia. This will allow OwnerRez users to have guests register for their stay, receive check-in and checkout instructions, ask and answer questions, all over text-messaging.

Akia is a text-messaging platform designed to help vacation rentals quickly build and distribute customer-facing workflows to streamline their guest arrivals. Users can save time otherwise spent answering phone calls or ensuring every guest receives the correct arrival instructions. 

  • Contactless Operations, streamline the registration process by capturing information, payments, and digital signatures remotely.

 

  • AI-Powered Communication, rest easy knowing that Akia will respond to common questions.

 

  • Boost Online Reputation by collecting guest feedback and address issues quickly.

Get started with Akia by visiting the Akia website and checkout the OwnerRez support doc for how to integrate OwnerRez with Akia.

3 Comments (add yours)

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Dori123
Nov 9, 2021 2:01 PM
Joined Sep, 2020 86 posts

What is the cost per month? They don't list pricing.

Dori123
Nov 9, 2021 2:25 PM
Joined Sep, 2020 86 posts

Update: I called their sales department and they were very unclear about pricing. The rep told me it would be $3-6 per unit per month, but that there is also a $100 minimum. I asked her to clarify if that was per year, per month, per unit, etc. At first she first said it was $100 minimum per year but they said it "might be" $100 per month. She didn't know if that was per unit or per company. Anyway, she clearly didn't know; her goal was to have me make an appointment and go through the demo process, etc. etc.

Dori123
Nov 9, 2021 7:17 PM
Joined Sep, 2020 86 posts

Final Update: Akia called me back shortly after my conversation with the first rep. They apologized for the misinformation from the first rep, then told me the cost is $119 / month for the basic service. I'm still not sure if that is per unit or not, but their pricing is clearly much higher than the OR text pricing.

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