platform_reservation_number is NULL for reservations made through personal website

Tim
Jun 3, 2024 10:09 AM
Joined Oct, 2018 49 posts

When using the API to retrieve bookings, AirBNB and VRBO come in with a correct platform_reservation_number.

But bookings made through my personal website have no reservation number

API query:  https://api.ownerrez.com/v2/bookings?limit=100&include_charges=True&property_ids=xxxxx,yyyyyy,zzzz&from=2024-01-01&to=2024-05-31

Here is a screenshot of the data dumped into Excel

Ken T
Jun 3, 2024 10:51 AM
Joined Aug, 2019 1707 posts

Yes, this is normal.  Bookings booked through your own website don't have a platform reservation number, because they weren't booked on a booking platform (Airbnb, Vrbo, etc.) - they were booked directly on your website.  The relevant number for them is the ORB number that all bookings of every type have, which is in the id column.

Tim
Jun 3, 2024 9:51 PM
Joined Oct, 2018 49 posts

I also found a booking with NULL listing_site. When I looked in OR it was a manual quote and manual booking that I had made. Is this also expected?

Tim

 

Ken T
Jun 4, 2024 10:26 AM
Joined Aug, 2019 1707 posts

Yes, since by definition if you manually entered a booking, we don't really know where it came from.  There has been discussion over the years about adding "manual" as its own listing site entry, but that's never seemed quite satisfactory either.