Very long backstory made very short -- in order to take advantage of Vrbo's new listing boost, both Vrbo and OwnerRez reps agree that I need to delete/archive an existing API-connected listing, and then regenerate the property as a new listing.
OK. It's easy on Vrbo to hide, then archive a property.
On the OwnerRez side, however, I cannot find how to disable/delete a property from the API connection. I can see how to disable the entire channel, but not a single property.
Any ideas? Thank you in advance.
The short answer is - you really can't. It is not possible to disconnect a property from the Vrbo API and then reconnect it as a new property, from the OwnerRez side. It is theoretically possible to be done from the Vrbo end, with the assistance of their IPM tech support team, but I don't recall ever seeing them do it because normally it is considered a violation of their TOS. I have seen them swap properties around when they got mixed up in the first place during the initial API setup process, but not otherwise.
It is the Vrbo IPM group that suggested it.
I don't need to reconnect it. I just need to delete it from the Vrbo API. Then I would generate a *new listing* on Vrbo. That may be different than a reconnecting.
You get a considerable algorithm boost on Vrbo if you have a new property. Vrbo recognizes the property as "new" on their side, even though I created a "dummy" listing on their site back in August, which was never public and never received any bookings. But for some reason (says Vrbo), there is a flag or an indication somewhere from OwnerRez that marks the property as not being eligible for the new property boost.
I took this to support, and your colleague Adria told me that trying to reset this flag within the two systems would be *way* more trouble than it's worth. She suggested that I delete the listing and reconnect. I then called Vbro and they told me that sure, this was fine with them. Now I seem to be hearing that this cannot be done.
How can I accomplish this then? I really would like to because otherwise I have start at an algorithmic disadvantage, and this has a direct economic consequence.
Thanks!
PS I have no current bookings from Vrbo for the property.
Hmm, I see your ticket - we can explore this issue more that way.
Triffic! I look forward to hearing from you.