Hi. I have setup Manual Lock integration, as I have locks with 3 already created codes that I assign to bookings in a rolling basis, feature that is not available in OW.
I created the Manual Lock integration, with the option "Don't generate, I will assign codes one by one" on, is Active, and assigned one property to it. Then did a Batch Update Bookings, and worked fine, was able to go to each booking and click the Set Code next to Door Code and enter the code.
I then added another property to OR, added it to the Manual Lock integration, did the Batch Update Bookings, and now, what i see is, for the 1st property, I still see the codes I entered, but I no longer able to change it, and for the new property, I see Door Lock Not Set, but there is no Set Code link.
Does anybody know why is this happening? Thanks a lot for your help with this matter.
This is the first property (the one I was able to enter the door codes, before adding the new one)
and this is the new property
I am having this same problem. I have also seen other owners complaining of this in Facebook groups. Have you heard anything on this from OwnerRez?
I am having this same problem. I have also seen other owners complaining of this in Facebook groups. Have you heard anything on this from OwnerRez?
No, no response yet from OW. To circumvent this limitation, I created a custom field, and I'm using it in all messages that previously had the booking door code.
There was a bug in the release on Wednesday that was preventing setting codes on manual door locks in some cases.
That's now fixed and you should be able to set codes again as normal.