New Here! Basic Help

Lowell and Joy R
Mar 3, 2022 10:53 PM
Joined Jan, 2022 1 post

Hi, I am new to Owner Rez. I am liking it so far but I am finding it a huge learning curve. One thing I did today was update my pricing on Owner Rez and when I check the pages that my chalet is on (VRBO, AIR BNB, Trip Ad) none of the pricing was updated on those platforms... WHY??? haha 

Ken T
Mar 4, 2022 1:11 PM
Joined Aug, 2019 1707 posts

Most likely you haven't connected or activated the API connections to those channels yet, which is how OwnerRez is able to update rates.

You may find this general setup checklist helpful:

https://www.ownerrez.com/support/articles/setup-checklist

Please feel free to write in to the Helpdesk for an account review - we can give pointers and identify what's missing after you've worked through the general instructions.