online documents

Colin B
May 17, 2023 4:32 PM
Joined Mar, 2022 16 posts

Hi all, 

 

We have created online check-in and welcome documents, now i need to change one, i cannot for the life of me find where i did it. we end up with a shortcode https://uc.orez.io......... with a randomized number behind it. 

Can anyone remind me where this is. Iknow about the guest instructions but this method allowed us to upload a pdf / word doc and then just reference to it through the hyperlink.

 

Any thoughts?  

Ken T
May 17, 2023 4:36 PM
Joined Aug, 2019 1707 posts

Hmm, did you upload a file into OwnerRez as described here?

https://www.ownerrez.com/support/articles/files-email-templates 

Colin B
May 17, 2023 4:50 PM
Joined Mar, 2022 16 posts

Hi Ken, that link is broken for me :-(

 

Still not 100% sure where i uploaded them before but i found a way in https://app.ownerrez.com/account/files 

It is odd as we have a document per property, but none were shown, i retrieved the original document i uploaded from the original link i had and once modified it, found this link for file upload and that seemed to work. 

 

Ken T
May 17, 2023 5:17 PM
Joined Aug, 2019 1707 posts
Colin B
May 17, 2023 5:31 PM
Joined Mar, 2022 16 posts

I think that was probably how we did it. 

 

follow on question, any way to delete the old files for the old templates?