Request to Book on Booking.com

Goldfinch Cottag
Oct 6, 2024 3:24 AM
Joined Aug, 2024 4 posts

Hello, 

I saw that Booking.com (BDC) now accepts "Request to Book" (RTB) for API-connected hosts that are new to Booking.com (which would be my case). This seems to be a reasonably new policy from BDC. However, the instructions on connecting to Booking.com on the help pages still claim that we cannot RTB with Booking.com. Is the RTB something that will automatically be implemented if I create a BDC account and API connect to OwnerRez, or do I need to do other things? Or should I even wait for OR to update their API to accept BDC RTB? If the latter, do folks know if there is a timeline for this to be implemented? 

Cheers, 

 

Acacio

Adria H
Oct 6, 2024 4:07 PM
OR Team Member Joined Aug, 2022 147 posts

Booking.com did begin offering an RTB option; at the moment, users are experiencing frustration, and there is no two-way communication. You can neither ask nor answer questions of the guest.  You are given 24 hours to accept the booking, after that the guest is given 24 hours to finalize the booking.

For now, we would recommend you stick with the BDC IB instead of RTB. We are hopeful that BDC will improve their offering and that OwnerRez would be able to integrate when the API is upgraded.