I like being able to send SMS messages to guests, thanks for that feature.
The problem is once I've done that, they now think they can text me with trivial texts like "Which cupboard is the cheese grater in?" instead of just looking for it. With a chatty or needy guest, this is a huge problem.
I'd like an SMS number that cannot accept replies. Or, an auto-reply that responds to incoming texts with "Sorry, this number cannot receive text messages, please contact the host using the website you used to book the property."