Autoresponder for Airbnb or Vrbo messaging (including after hours coverage)

Status: Released 24 Votes
Shawn H
Feb 15, 2024 3:35 PM
OR Team Member Joined Aug, 2021 237 posts

Inquiry Triggers was released yesterday. Learn more here.

Rim Lakes Vacation Rentals -
Jun 14, 2023 12:39 AM
Joined Dec, 2020 7 posts

Is there a method to set up autoresponders for incoming messages to the Inbox from AirBNB and VRBO?  As an example, we would like to schedule our 'office hours" as an autoresponder for messages received between 9pm and 7am Arizona.  I know AirBNB has a one-hour response requirement for our Superhost status and I thought I had seen a post about this but could not find it again.  

Shawn H
Aug 8, 2023 5:02 PM
OR Team Member Joined Aug, 2021 237 posts

Yes. We're working on inquiry triggers right now which will replace the current outdated autoresponder system. Inquiry triggers will be able to be used for Airbnb and Vrbo channel messaging and set to fire at any time or only during certain hours.

Shawn H
Oct 4, 2023 10:39 PM
OR Team Member Joined Aug, 2021 237 posts

[Another topic was closed as a duplicate of this topic (Auto response to Airbnb/VRBO inquiries)]

Shawn H
Oct 4, 2023 11:08 PM
OR Team Member Joined Aug, 2021 237 posts

[Another topic was closed as a duplicate of this topic (Autoresponder for Enquiries for other platforms (Airbnb, Booking.com, VRBO etc))]

Shawn H
Feb 15, 2024 3:35 PM
OR Team Member Joined Aug, 2021 237 posts

Inquiry Triggers was released yesterday. Learn more here.

BB
Feb 15, 2024 10:08 PM
Joined Jan, 2024 4 posts

AWESOME news - Thanks!

Ventura County V
Mar 7, 2024 2:42 PM
Joined Mar, 2022 120 posts

I've used them a few times now and they've fired without a hitch.  Thanks for making this happen OR!

Shawn H
Mar 7, 2024 2:54 PM
OR Team Member Joined Aug, 2021 237 posts

Great to hear! Thanks for sharing.