Since Airbnb is now punishing those that cleaning fees verse those with none, would be great to finally get a feature to embed cleaning fees in nightly. A simple options that allows you to have a fixed fee spread across # nights of a reservation. Not sure how much of a headache that is to incorporate as Airbnb search results are live.
Can you provide a more detailed example of what you mean, perhaps writing in to the Helpdesk with a specific example and screenshots? As far as we're aware, Airbnb does not penalize you for breaking out fees - it simply rolls them into the nightly rate as presented to guests, so guests are comparing their grand totals as calculated to include everything they will be charged.
Generally, Cleaning charges are the only surcharges that Airbnb may show separately to guests. Surcharges of any other type will be rolled into nightly rates by Airbnb, though OwnerRez recalculates them, backs them out, and displays them separately in your OwnerRez control panel.
If the owner does not want to show the cleaning fee as a separate line item.
Ex:
Instead of showing
Rent 5 nights at $200/night = $1000
Cleaning fee = $100
Show
Rent 5 nights at $220/night = $1100
This is already doable on widgets (Settings > Surcharges > Cleaning Fee > Categorize this as a 'rent' line item). And possible to do this for Airbnb by classifying the cleaning fee as "management".
But would be good to do the same on emailed quotes when {QHCTAB} shows rent+ cleaning rolled into rent instead of breaking out the cleaning fee as a line item.
I just started doing this and am hoping it will help with bookings.
I tried making my cleaning fee a management fee and making it a rent line item, but Airbnb still shows I have a cleaning fee. Am I missing something?
[EDIT] I found the issue - I can do it for direct booking but not Airbnb.
[EDIT] I found the issue - I can do it for direct booking but not Airbnb.
You can do that for Airbnb. here are my settings:
here is what it looks like on Airbnb
Thanks!
It didn’t work for me the first time because I had it set up as a management fee, but I named it ‘cleaning fee’ so Airbnb still read it as a cleaning fee. As soon as I edited the name to ‘management fee’, it got rolled right in.
Very cool.