General Help and Questions » Pricing Help
@Paul: a bunch of updates went out this morning. One of them was a pro-rate setting on rates. You can now fine-tune prorate up/down/both and it now covers ACROSS split season periods. This shouldn…
(Posted Oct 6, 2016 4:18 PM)
|
Oct 6, 2016 4:18 PM |
|
It depends on how badly you want to up-sell the adjacent nights. If you want to push it aggressively, I'd probably send a trigger 14 days before arrival for 30% off, then another email 3 or 4 days be…
(Posted Oct 4, 2016 8:43 AM)
|
Oct 4, 2016 8:43 AM |
|
@u0999: it's just on the owner side for now. Guest-facing is definitely what we want to add but there are some issues there with the embedded iframe (that the widget uses) where it could get cut off.…
(Posted Oct 3, 2016 8:22 PM)
|
Oct 3, 2016 8:22 PM |
|
Hi everyone! As usual we've been designing and working on codea lot more than we've been sharing information or writing blog posts. We tend to do that!
But I wanted to take a second tobreathe and…
(Posted Oct 3, 2016 4:15 PM)
|
Oct 3, 2016 4:15 PM |
|
Check out the new {BADJOPEN} field code too. If you're asking someone if they want to buy an extra night, that will write out a nice description of WHICH nights are open on either side:
[img https://…
(Posted Oct 3, 2016 3:19 PM)
|
Oct 3, 2016 3:19 PM |
|
@Paul: We're looking into this to see if we can reproduce this. I'll be in touch shortly. Btw, we have a brand new pro-rate option that should fix your other rate issue fro ma few weeks ago. We did a…
(Posted Oct 3, 2016 12:43 PM)
|
Oct 3, 2016 12:43 PM |
|
We are, yes. We are right on the edge of a bunch of trigger and email template work (eg. changing all email sending to be proper trigger events across the board). We're also adding SMS templates, qu…
(Posted Oct 3, 2016 12:40 PM)
|
Oct 3, 2016 12:40 PM |
|
@Marinas Edge: found and fixed! You had so many custom email templates that the bottom of the "switch to template" drop-down was getting cut off. I guess we never tested with that many. If you go bac…
(Posted Oct 1, 2016 2:56 PM)
|
Oct 1, 2016 2:56 PM |
|
We released an update earlier today that was mostly aboutProperty Management stuff, but we slipped in a couple things for emailing that will make your life a lot easier. We have a lot ofchanges com…
(Posted Jun 24, 2016 6:02 PM)
|
Jun 24, 2016 6:02 PM |
|
Good morning, everyone! You can now purchase damage protection for your bookings! A few days ago, we put out a first release and we've been working closely with several early users who have been …
(Posted Jun 21, 2016 10:13 AM)
|
Jun 21, 2016 10:13 AM |
|
Sorry for the delay in responding. We had identified a browser issue where our pop-ups for things like changing links or editing raw html stopped working. We just released an update this morning that…
(Posted Jun 20, 2016 3:31 PM)
|
Jun 20, 2016 3:31 PM |
|
@Marinas Edge: Looks like we missed this one. Sorry! Disabling a property basically just hides it from site and prevents it from being offered or selected in future lists. The current booking/payment…
(Posted May 30, 2016 8:07 PM)
|
May 30, 2016 8:07 PM |
|
@Ella: you're right. Ideally these would be triggers and you could set as many of them as you wanted (and when you wanted). I'm going to create a dev ticket for this, though no promises on ETA. ~Sam
(Posted May 29, 2016 9:22 AM)
|
May 29, 2016 9:22 AM |
|
Yes, Nancy, it's optional. Our features are always optional. We don't force stuff on users - not our style!
(Posted May 24, 2016 2:53 PM)
|
May 24, 2016 2:53 PM |
|
@Jacques: Greetings! Congrats on the great rentals and being able to fill so well. You're 100% right about the direction of the industry. HomeAway/Escapia have made a lot of bad decisions (at least f…
(Posted May 23, 2016 11:20 AM)
|
May 23, 2016 11:20 AM |
|
It is something we've thought about doing for sure because of what the big guys have done in the past few years but it is a very hard market to break into because of the saturation that the big guys …
(Posted May 23, 2016 11:12 AM)
|
May 23, 2016 11:12 AM |
|
Hi everyone! Happy weekend!
I wanted to take a few minutes to mention several really big things coming to OwnerRez. Here's a really quick taste justto get yousalivating!
Property Management
O…
(Posted May 22, 2016 8:47 AM)
|
May 22, 2016 8:47 AM |
|
@Ella: We're looking into the delete problem. This should have been fixed long ago, maybe it snuck back in in a later release? ~Sam
(Posted May 6, 2016 9:16 AM)
|
May 6, 2016 9:16 AM |
|
Have you ever noticed that your holiday settings and rules don't kick in right because someone left the day before a holiday? For instance, the guest books Memorial Day weekend but they depart on …
(Posted Apr 29, 2016 11:04 AM)
|
Apr 29, 2016 11:04 AM |
|
Thanks for allthe great feedback onour new QuickBooks Online integration.
This morning, we released another update that expands that integration byadding more options.
Guest Contact Info Custom…
(Posted Apr 18, 2016 1:44 PM)
|
Apr 18, 2016 1:44 PM |
