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Nancy, the person you're talking to is giving you mindless scripted responses. They don't know what they're talking about. Do you have a Virtual Terminal login with them? Might be this: https://te…
(Posted Apr 15, 2016 5:00 PM)
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Apr 15, 2016 5:00 PM |
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Happy Thursday, everyone!
I wanted to take a second to talk about something that users have been asking about for a few weeks - the payment reminder emails that are automatically sent to guests. …
(Posted Apr 14, 2016 2:30 PM)
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Apr 14, 2016 2:30 PM |
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I think it depends on whether you pay them the annual subscription fee or whether your listings are free to list with a commission paid for each booking. The annual subscription listings should allo…
(Posted Apr 13, 2016 7:10 AM)
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Apr 13, 2016 7:10 AM |
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Hi Glen, I'm a bit biased of course :-) but I think OwnerRez features like reporting and automation are definitely worth the cost!
I wouldn't recommend duplication though. Can you just do your quot…
(Posted Apr 12, 2016 8:12 AM)
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Apr 12, 2016 8:12 AM |
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So much going on, so little time!
Once again, we've found ourselves pushing out so many new releases and updates that haven't taken the time to announce it to everyone! I wanted to take some time…
(Posted Apr 10, 2016 11:32 AM)
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Apr 10, 2016 11:32 AM |
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Randy, we're going to push forward on this to get something out to you. Others have asked about this as well in the past. The plan is to add a Quote trigger that hinges on the Status criteria field…
(Posted Apr 3, 2016 9:44 AM)
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Apr 3, 2016 9:44 AM |
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Southern Florida, I flipped Canada on for our QB app integration. Looking at the docs, I don't see any reason it wouldn't work. Could you try it out and let me know what you find? It should move yo…
(Posted Mar 25, 2016 5:15 PM)
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Mar 25, 2016 5:15 PM |
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Hi Southern Florida, that's a great suggestion. I *believe* that it's just a matter of flipping on other countries, but I'll note that down in our dev roadmap to check into for you. It may require …
(Posted Mar 25, 2016 10:40 AM)
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Mar 25, 2016 10:40 AM |
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Short answer is yes, but it may take awhile. QB does have a "web connector" that can be used to to keep Desktop up to date, and there's good documentation for it. But it's also a matter of priority…
(Posted Mar 24, 2016 8:01 AM)
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Mar 24, 2016 8:01 AM |
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Wendy, we'd love to support QB Desktop but it's really hard to build integration in a way that is as seamless and powerful as the Online version. With Online, our system just talks to their system d…
(Posted Mar 23, 2016 6:30 PM)
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Mar 23, 2016 6:30 PM |
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OwnerRez can now sync booking and payment recordsautomatically with QuickBooks without you lifting a finger!
If you use QuickBooks Online to manage your accounting, you'll want to set this up imm…
(Posted Mar 23, 2016 11:29 AM)
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Mar 23, 2016 11:29 AM |
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In preparation ofseveral upcomingupdates, we've changed the booking and quote chargeline items to use specific Tax referencesfor all tax lines.
While you can still enter a manual description and …
(Posted Mar 8, 2016 8:34 AM)
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Mar 8, 2016 8:34 AM |
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Here at OwnerRez, we've seen a lot of growth in new sign-ups over the past 6 months. With that, many new users (and old ones too!) have brought with them booking data from other software systems.
…
(Posted Feb 17, 2016 4:52 PM)
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Feb 17, 2016 4:52 PM |
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It's been a month or so since we'vediscussedanything, so I wanted to share some quick news about arolling set of releases we've pushed out over thepast couple days.
FlipKey inquiry parsing is bac…
(Posted Feb 8, 2016 5:59 PM)
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Feb 8, 2016 5:59 PM |
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Hi Diego, we already see the problem on our side and will be fixing this shortly. Thanks for your patience and I apologize for the error. You are the first Brazilian PayPal user we have encountered…
(Posted Jan 27, 2016 6:23 PM)
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Jan 27, 2016 6:23 PM |
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Hey Jacques, you don't need to use the check payment method to do what you're after. You can have them use a credit card (instead of check) and have the card available to charge later all at the sam…
(Posted Jan 19, 2016 8:57 AM)
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Jan 19, 2016 8:57 AM |
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You can now give your guests an additional form of payment when accepting quotes or making payments online - PayPal!
Start by adding a new Payment Method to your account. You'll see a new PayPal…
(Posted Jan 14, 2016 8:51 AM)
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Jan 14, 2016 8:51 AM |
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Inquiry parsing for FlipKey/TripAdvisor has been restored
Over the past few weeks, you've probably noticed FlipKey inquiries being sent to you as "Unrecognized email" from OwnerRez. The parsing/d…
(Posted Nov 21, 2015 12:51 PM)
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Nov 21, 2015 12:51 PM |
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Personalize the top of your Quote forms
Under Settings, you'll see something new called Form Headers. Form Headers are just what they sound like. The "header" is the information that shows at the…
(Posted Nov 3, 2015 6:58 AM)
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Nov 3, 2015 6:58 AM |
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The Booking Confirmation email is the one that guests see right away after booking. Its' the one that says "You've successfully booked...!" at the top. It's now fully editable just like your other …
(Posted Oct 28, 2015 11:45 AM)
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Oct 28, 2015 11:45 AM |
