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@Jacques: We don't have a specifically-programmed feature to handle black listing people but it's definitely a great idea. Others have asked for black lists before. I think the standard way is to u…
(Posted Sep 18, 2015 5:39 PM)
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Sep 18, 2015 5:39 PM |
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@Jacques: Thanks for the notice, we'll look into this. Off hand, you may have found a parsing error but I haven't tried to reproduce it yet. ~Sam
(Posted Aug 31, 2015 5:42 PM)
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Aug 31, 2015 5:42 PM |
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@Damon: Couple hours ago, we saw our email sender return a bunch of 401s. We use Postmark if you're curious. I'm not really sure what the deal was. When we jumped into their system, everything see…
(Posted Aug 21, 2015 8:46 PM)
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Aug 21, 2015 8:46 PM |
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@Marinas Edge: At the moment, no. We talked about this briefly yesterday. It would take a couple of internal changes, none of which are super hard, but we'd need to do those things before it would be…
(Posted Jul 18, 2015 9:48 AM)
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Jul 18, 2015 9:48 AM |
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Either way. If you want to post it to ours, send me the body and title and I'll stick it up. If you post it to yours, send the URL and we'll copy it over. ~Sam
(Posted Feb 22, 2015 12:44 PM)
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Feb 22, 2015 12:44 PM |
General Help and Questions » Grant access
@Ella: At the moment, that's not possible. Sounds like you're looking for PM->owner management where you can set up a name for who owns a particularly property (which you manage) and then send ACH pa…
(Posted Feb 21, 2015 1:45 PM)
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Feb 21, 2015 1:45 PM |
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I can see the need for that, but not possible right now. Under the covers, we don't store the TotalAmount field in the database actually. It's calc'd on the fly by running through the charges. Bookin…
(Posted Feb 21, 2015 1:43 PM)
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Feb 21, 2015 1:43 PM |
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@Claudia - At the moment, there's no way to do that. You probably know that already and are asking for a new feature request. It's a good request, we'll note it down. I can see some use for other …
(Posted Jan 16, 2015 9:12 PM)
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Jan 16, 2015 9:12 PM |
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@Wendy:
OwnerRez supports iCal right now. You can use it at any time. Find it under Property > iCal.
Only some listing sites import iCal. FlipKey and Air both do. HA and VRBO both do not. I do…
(Posted Dec 29, 2014 8:35 AM)
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Dec 29, 2014 8:35 AM |
General Help and Questions » email parsing
@Jacques:
That is handled by sending the email to the @inquiryspot email address for the property in question.
If you go to the inquiry instructions page seen here:
https://app.ownerrez.com/inquir…
(Posted Dec 23, 2014 3:26 PM)
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Dec 23, 2014 3:26 PM |
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Recently, we've been forced to make a corporate decision as it relates to pricing.
Users will no longer have free service in exchange for an OwnerRez-created merchant account.
We will be contac…
(Posted Dec 23, 2014 8:44 AM)
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Dec 23, 2014 8:44 AM |
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One of the first goals we had, from the very beginning, was creating a simple way vacation rental owners could keep their HomeAway/VRBO calendars up to date and collect inquiry data across multiple l…
(Posted Dec 22, 2014 5:27 PM)
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Dec 22, 2014 5:27 PM |
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**Notes**
Need to jot down a reminder about the guest or booking? Want to flag the booking as having a problem? You can now do that directly on the booking. And anything you write down in the boo…
(Posted Oct 23, 2014 1:57 PM)
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Oct 23, 2014 1:57 PM |
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You may have noticed that some of your inquiries from FlipKey have come in as "unrecognized email" over the past week or two. This is due to some changes FlipKey made in the message format. We rele…
(Posted Aug 8, 2013 8:50 AM)
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Aug 8, 2013 8:50 AM |
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@Diarmuid: You'd have to have some kind of shared login to the same account for all your clients to share, which I'm sure would be out of the question for you. We've designed "shared account" ideas…
(Posted Jul 9, 2013 8:39 PM)
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Jul 9, 2013 8:39 PM |
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This past week, we released an exciting new feature that allows users to send schedule (or time) based emails to guests. Instead of being tied to a specific event, you can now send emails based on a…
(Posted Jul 8, 2013 2:06 PM)
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Jul 8, 2013 2:06 PM |
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A few updates ago, we released the ability to publish and share your calendar data through the use of iCal feeds. iCal is a file format which allows internet users to share calendar events between d…
(Posted Jun 26, 2013 1:50 PM)
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Jun 26, 2013 1:50 PM |
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@Jon: You're exactly right. The template is simply off. You did it the right way. We already found that bug (as reported by others) and it's fixed in development. The fix will be out in productio…
(Posted Jun 24, 2013 9:30 PM)
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Jun 24, 2013 9:30 PM |
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@Jimmy: Custom email sending is being worked on as we speak. The first part will include a TIME based send (eg. how many days before arrival) but we'll be adding on an EVENT based send after that. …
(Posted Jun 24, 2013 7:47 AM)
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Jun 24, 2013 7:47 AM |
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A few weeks ago we came out with custom fields for properties. A lot of users jumped on the feature immediately, but a few other users pointed out how useful it would be to be able to add custom fi…
(Posted Jun 20, 2013 7:36 AM)
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Jun 20, 2013 7:36 AM |
