|
Mmm... that's a lot to unpack. Definitely food for thought!
We have tossed around the idea of a central guest portal accessible by link that you can customize with info about the property, lock code…
(Posted Feb 7, 2020 5:29 PM)
|
Feb 7, 2020 5:29 PM |
|
Yep, there can be duplication but triggers are generally more flexible than system messages. Sometimes you'll start with the system message because it's easy and simple and then turn that off and use…
(Posted Feb 7, 2020 5:24 PM)
|
Feb 7, 2020 5:24 PM |
|
Yep, we've got plans to add additional data types for custom fields so you can be a little more flexible.
(Posted Feb 7, 2020 5:21 PM)
|
Feb 7, 2020 5:21 PM |
|
Yep, security deposits are a bit of a strange beast right now as they're not recorded normally in the charges. We've got a planned overhaul there to fix some of these things.
(Posted Feb 7, 2020 5:21 PM)
|
Feb 7, 2020 5:21 PM |
General Help and Questions » Microsoft Edge
I haven't tried, but it should work -- it's all Chromium under the covers so the API should be the same.
Let me know if it does work :-D
(Posted Feb 7, 2020 5:19 PM)
|
Feb 7, 2020 5:19 PM |
|
We're open to integrations with guestbook apps, but don't currently have any. I know a lot of them can integrate via iCal which we do support. We also have an open API if they're looking to do an int…
(Posted Feb 7, 2020 5:19 PM)
|
Feb 7, 2020 5:19 PM |
|
Hey there! We've replied several times to your questions over the past 24 hours, have you not gotten any emails on your end? Can you check your email to see if they're being spammed or filed away som…
(Posted Feb 6, 2020 5:01 PM)
|
Feb 6, 2020 5:01 PM |
|
Hmm. So they're un-grandfathering all of the grandfathered accounts, basically?
Most CC processors do have a model where they return fees on refunds if you're doing "interchange plus pricing". They …
(Posted Feb 5, 2020 7:07 PM)
|
Feb 5, 2020 7:07 PM |
|
Yep, we're monitoring Google Travel and will develop an integration when it coalesces into a viable source of traffic. Like that article mentions, the vacation rental side of Google Travel is in the …
(Posted Feb 5, 2020 11:40 AM)
|
Feb 5, 2020 11:40 AM |
|
There currently is no way to switch to a checkbox -- right now, the only supported signature is a typed name. We do have plans for a renter agreement overhaul in the future which will add additional …
(Posted Jan 27, 2020 4:00 PM)
|
Jan 27, 2020 4:00 PM |
|
You can do a percentage based discount but Airbnb has no way to limit it by departure day of week.
If you set a discount from Monday-Friday with no number of nights (LOS) criteria, it'll just reduce…
(Posted Jan 27, 2020 2:03 PM)
|
Jan 27, 2020 2:03 PM |
|
With Airbnb, all bookings will still run through Airbnb and payments will be handled by them just as they are now. Nothing changes except you're now pushing content, rates, availability from OwnerRez…
(Posted Jan 26, 2020 8:13 AM)
|
Jan 26, 2020 8:13 AM |
|
You can turn off renter agreements entirely by going to the Rules section of the property and setting agreement to "No Renter Agreement".
Instead, though, I would recommend going to Settings > Legal…
(Posted Jan 25, 2020 2:31 PM)
|
Jan 25, 2020 2:31 PM |
General Help and Questions » UK style dates
Yes, if you go to Settings > Culture: https://app.ownerrez.com/settings/culture you can set the date format there.
That will show for all guest facing things, but the internal management side will s…
(Posted Jan 25, 2020 2:30 PM)
|
Jan 25, 2020 2:30 PM |
|
A lot of folks use https://resortcleaning.com/ which is API integrated with OwnerRez so that bookings go over into ResortCleaning automatically.
(Posted Jan 25, 2020 2:29 PM)
|
Jan 25, 2020 2:29 PM |
|
There's no way in the site to do part of that -- if it's going to show the amenities it also shows description together. Usually you want the description on the home page -- looks like your descripti…
(Posted Jan 25, 2020 2:28 PM)
|
Jan 25, 2020 2:28 PM |
|
Yep, it's always a tradeoff on the rates -- maybe you could be getting much more :-) but will it book? I've tried PL on a couple of my properties and been generally happy so far. They've got a lot of…
(Posted Jan 23, 2020 11:31 AM)
|
Jan 23, 2020 11:31 AM |
|
Make sure to hit Show All on the filter first so it's not filtering by anything else. You can filter by Type: Booking and Listing Site [None] and it'll give you what you want -- I see about 19 for al…
(Posted Jan 23, 2020 11:30 AM)
|
Jan 23, 2020 11:30 AM |
|
If it's not editable because you're in Everything mode, you can try changing to Limited mode on the sync in OwnerRez which will make it available for edit again. Then switch back to Everything mode w…
(Posted Jan 23, 2020 11:28 AM)
|
Jan 23, 2020 11:28 AM |
|
For the House Manual specifically, I don't think there's a way to set that via API. I just checked the Airbnb API docs and all I see are the Directions and Check-in Instructions fields that are confi…
(Posted Jan 23, 2020 6:38 AM)
|
Jan 23, 2020 6:38 AM |
