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There are predefined emails that go out on events like the booking confirmation email, payment receipt etc: https://www.ownerrez.com/support/articles/email-templates
For the custom triggers on thing…
(Posted Mar 22, 2019 5:38 PM)
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Mar 22, 2019 5:38 PM |
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The wording will now go based on the first payment/second payment rule, so it will show "or any amount in between" only if there is a second payment allowed on the quote. Also fixed the spacing on th…
(Posted Mar 15, 2019 9:14 AM)
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Mar 15, 2019 9:14 AM |
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@Julie, did you have a look at the sites in the first comment above? That'll give you an idea of the design options you have built in. And then you can also customize it via CSS for further detail.
…
(Posted Mar 14, 2019 8:09 PM)
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Mar 14, 2019 8:09 PM |
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Ahh, so lets trace this back. Best way to see what happened is to hit the Search Emails link in the top right of the booking area for that booking.
So looking at the history of the booking, the secd…
(Posted Mar 14, 2019 8:08 PM)
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Mar 14, 2019 8:08 PM |
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Is there a standard one that works for all of Austrialia except for a couple of extra days? Or is it really every different state/territory by itself? Trying to think of the best way to do this witho…
(Posted Mar 14, 2019 7:58 PM)
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Mar 14, 2019 7:58 PM |
General Help and Questions » Eric Moeller
Sure, always good to have resources. Do you have a link?
(Posted Mar 14, 2019 11:08 AM)
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Mar 14, 2019 11:08 AM |
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We've heard from HomeAway that they're working on a "self service" option for the API integration that will allow people with less than 5 properties to sign up for that integration. That's due out la…
(Posted Mar 14, 2019 11:07 AM)
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Mar 14, 2019 11:07 AM |
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Right, yes, I get the part about the difference in types and how the charges show. We're working on it (and we have updated TI to let the guest specify the amount so they can remove the secdep or add…
(Posted Mar 10, 2019 10:25 AM)
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Mar 10, 2019 10:25 AM |
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@BlueMtn - We're on the home stretch with our channel integrations now, which have been taking up most of the time. Once that's done we'll get into some much needed overhauls in other areas like secd…
(Posted Mar 10, 2019 7:47 AM)
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Mar 10, 2019 7:47 AM |
General Help and Questions » Pricelabs
I haven't used it on my properties yet, but we've gotten some great feedback from other users who've had great results and really increased their bookings.
(Posted Mar 10, 2019 7:40 AM)
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Mar 10, 2019 7:40 AM |
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Is there a standard Australian public holiday list you can point me to? I was under the impression that each state/territory had their own slightly different holiday setup.
You can always add custom…
(Posted Mar 10, 2019 7:37 AM)
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Mar 10, 2019 7:37 AM |
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Right now you can only map one product/service to rent. We do have a per surcharge product/service mapping.
What would you be using the mapping for? The best way to break things up per property is t…
(Posted Mar 10, 2019 7:36 AM)
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Mar 10, 2019 7:36 AM |
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Yep, we could warehouse some of it, but it could still get cluttery on the UI side. We're designing a dashboard area with reports like that -- I think that would be a great landing page to come in an…
(Posted Mar 10, 2019 7:33 AM)
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Mar 10, 2019 7:33 AM |
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I was able to reproduce this by pasting in an email ending up with some extra whitespace at the end. Just pushed up a hotfix that will clear out any whitespace. Does it work for you now?
You can als…
(Posted Mar 10, 2019 7:31 AM)
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Mar 10, 2019 7:31 AM |
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Oof. I forgot about that 😬 -- if you don't put any name or contact info, the import will treat it as a blocked off time.
To fix this, put in Imported as the last name.
(Posted Mar 9, 2019 6:00 PM)
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Mar 9, 2019 6:00 PM |
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The columns need to match exactly, so start from our template, clear out all of the data, and then copy/paste from yours into the standard template.
(Posted Mar 8, 2019 7:38 PM)
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Mar 8, 2019 7:38 PM |
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The contact over there is Jesse Ehret -- I sent you both an email a couple days back with full contact info, did you get that?
(Posted Mar 7, 2019 9:03 PM)
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Mar 7, 2019 9:03 PM |
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That's an interesting idea! Not sure if it would work in the ribbon -- that could take some number crunching and we want to keep the ribbon faaaaast. :-D
We do have a compare with previous in the re…
(Posted Mar 7, 2019 9:00 PM)
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Mar 7, 2019 9:00 PM |
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We both do -- we'll send you directions to update your DNS to authorize us as an allowed email provider for your email address. Once you do that, we'll set the FROM on our end so the email starts flo…
(Posted Mar 7, 2019 7:11 PM)
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Mar 7, 2019 7:11 PM |
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Sure thing, some answers:
- "Your Booking ID" is just a reference code for later. It's not required, but if you do a bookings import first and then a charges or payment import later, that's an easy …
(Posted Mar 7, 2019 7:07 PM)
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Mar 7, 2019 7:07 PM |
