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You can push rates from OwnerRez using channel bridge. To do that, go to Settings > Channel Connections and click on an Airbnb or HomeAway synced channel in the list. If you don't have one yet, add t…
(Posted Feb 8, 2019 7:27 PM)
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Feb 8, 2019 7:27 PM |
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Yep, we're working on smoothing out that form with them.
(Posted Feb 8, 2019 6:59 PM)
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Feb 8, 2019 6:59 PM |
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Those will all work with OwnerRez, but we can only push data supported by the version of QuickBooks. The big difference is class and department/location tracking which allow you to tag invoices with …
(Posted Feb 4, 2019 10:14 PM)
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Feb 4, 2019 10:14 PM |
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You can do optional surcharges or discounts that are available on checkout: https://www.ownerrez.com/blog/enhanced-surcharges-discounts-and-add-ons
For things like the minimum stay, requirement, tho…
(Posted Feb 4, 2019 10:10 PM)
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Feb 4, 2019 10:10 PM |
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You'll be able to distribute to Expedia through our HomeAway integration.
We're planning on direct Expedia integration eventually, but that's a good deal farther out.
(Posted Feb 1, 2019 2:35 PM)
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Feb 1, 2019 2:35 PM |
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Yep! We just pushed out an update this morning that added some of that status tracking in addition to a bunch of other improvements in error handling, pulling in Air future payments, automatically re…
(Posted Jan 31, 2019 2:30 PM)
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Jan 31, 2019 2:30 PM |
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Right, yeah. We may add Firefox support for channel bridge at some point (FF does allow extensions on mobile) -- that wouldn't help iOS but it would help having a maybe more trusted browser on Androi…
(Posted Jan 31, 2019 2:14 PM)
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Jan 31, 2019 2:14 PM |
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No, Channel Bridge is currently developed as a Chrome extension, so there's no way to run it without Chrome. Since Apple blocks all non Safari browsers from running on iOS, and since Safari doesn't s…
(Posted Jan 30, 2019 7:26 PM)
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Jan 30, 2019 7:26 PM |
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Right now you can generate all of the statements at once, but there's no way to automatically do that. We have plans to go full auto eventually. Are you writing your own payment service, or do you ha…
(Posted Jan 26, 2019 5:32 PM)
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Jan 26, 2019 5:32 PM |
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OK, great.
Yep, I believe it's $1/booking.
(Posted Jan 26, 2019 5:30 PM)
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Jan 26, 2019 5:30 PM |
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Yep, right now picking "pay by check" on a payment request displays the instructions but doesn't actually set anything on the booking. That's something you do when you record the check. Good idea to …
(Posted Jan 26, 2019 9:35 AM)
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Jan 26, 2019 9:35 AM |
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The rate push only goes to their nightly rate model (not the old seasonal rates). Which are you on?
Also make sure you're on the latest version: https://www.ownerrez.com/support/articles/updating-ch…
(Posted Jan 18, 2019 10:53 AM)
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Jan 18, 2019 10:53 AM |
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I took a second look at this and it may depend on your payout schedule with VRBO.
What report inside VRBO is showing the actual disbursement dates to you? I'll have a look and see if we can pick up …
(Posted Jan 17, 2019 11:01 AM)
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Jan 17, 2019 11:01 AM |
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To enable the channel, go to Settings > Channel Connections, click on the CanadaStays channel in the list, then use the Change button at the top to edit it. Check the "Active" box and save it to enab…
(Posted Jan 17, 2019 10:35 AM)
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Jan 17, 2019 10:35 AM |
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Typically, best practice is to segment your list so you can target marketing. Somebody who signs up for your newsletter should be tagged differently than someone that has inquired or booked through O…
(Posted Jan 17, 2019 10:30 AM)
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Jan 17, 2019 10:30 AM |
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How are you populating the data into OwnerRez?
If you use our channel bridge tool it will record the dates of payments made to you vs. by the guest, and it will also track the payment fees and othe…
(Posted Jan 16, 2019 8:39 PM)
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Jan 16, 2019 8:39 PM |
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Yep, this is a good idea. We have a concept we're working on for tasks in general that could encompass things from responding to an inquiry to a guest card payment failed to making sure a listing sit…
(Posted Jan 16, 2019 8:36 PM)
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Jan 16, 2019 8:36 PM |
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If you're using MailChimp, they have a form tool you can add to your website: https://mailchimp.com/features/custom-forms/
If not, there are many tools that have similar email capture forms.
Howeve…
(Posted Jan 16, 2019 8:34 PM)
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Jan 16, 2019 8:34 PM |
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If you're using MailChimp, you can use their form tool to make a capture form and embed that on the site: https://mailchimp.com/features/custom-forms/
There are many other similar tools if you use o…
(Posted Jan 16, 2019 8:32 PM)
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Jan 16, 2019 8:32 PM |
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The "send a copy to me" is the closest to a BCC.
You can put multiple email addresses in the TO which gets you basically the same as a CC.
And yep, we're working on additional improvements!
(Posted Jan 12, 2019 7:11 PM)
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Jan 12, 2019 7:11 PM |
