Chris Hynes

OwnerRez Team Member
Joined October 2012
1401 posts
Topic

General Help and Questions » Help with required fields in Rental Agreement

No, you can reference the guest name in the agreement, but the signing name isn't known until after the agreement is rendered. Instead, it's stamped at the top and the bottom with their name and sig…

(Posted Jul 29, 2017 2:17 PM)

General Help and Questions » Help with required fields in Rental Agreement

Yep, the hotfix did the blanking. Have a look at the sign link for that booking now. The name will now be blank and you'll see the additional signing note at the bottom. That way when Sam Spade goes …

(Posted Jul 29, 2017 1:50 PM)

Feature Requests » Travel Agent Commission tracking

Great! To be clear, triggers based on custom fields isn't something we have yet -- you'd have to send the emails using Email this Guest right now. Or... actually, we have scheduled emails that could…

(Posted Jul 29, 2017 1:43 PM)

Feature Requests » Travel Agent Commission tracking

You could track name, address, phone number in custom fields. And then commission in the listing site fee section like BlueMtn suggested. There's no way to do a trigger for that yet so you'd have to …

(Posted Jul 29, 2017 1:16 PM)

General Help and Questions » Help with required fields in Rental Agreement

Good call on the blanking of the signing name -- we just pushed up a hotfix to do that and add a signature message.

(Posted Jul 29, 2017 1:13 PM)

General Help and Questions » Help with required fields in Rental Agreement

The checkout fields are collected before the renter agreement, just for that reason -- so they can be included in the agreement. We don't have a way to validate number of people on checkout, other t…

(Posted Jul 29, 2017 12:52 PM)

General Help and Questions » Help with required fields in Rental Agreement

Cool. Noticed you're making some fields for other things like State and Phone. Most of those should be already collected at checkout - it's usually the guest list you need the custom field for. To s…

(Posted Jul 27, 2017 10:42 PM)

General Help and Questions » Help with required fields in Rental Agreement

The code is what you'll pick in the Insert Field dialog to reference it in the legal agreement. The name is the human readable label.on The code is for the merge engine to reference. Put something li…

(Posted Jul 27, 2017 10:04 PM)

General Help and Questions » Help with required fields in Rental Agreement

Here's an article on adding fields to checkout: https://www.ownerrez.com/support/articles/capture-additional-fields-on-checkout-quote-acceptance In this case, make it a "rich text" type (which will …

(Posted Jul 27, 2017 9:43 PM)

Blog » Portal access for owners and staff released!

We've just released a new user portal that allows you to grant access to owners, cleaners, maintenance staff etc. to view availability calendars, block off time, and view owner statements. This has…

(Posted Jul 27, 2017 7:11 PM)

Feature Requests » Field code for day of the week

Great idea! I got this in to our most recent update, so if you go to Insert Field you'll now see fields for the day of the week as well as the full date. [img https://cdn.orez.io/w/images/03be6799d5…

(Posted Jul 26, 2017 10:33 AM)

General Help and Questions » Review Widget?

Thanks for the vote on the reviews! That helps us prioritize things to do. I don't have a set date for you yet, but I can tell you that it's moving up the to-do list in priority.

(Posted Jul 25, 2017 3:05 PM)

General Help and Questions » Booking Widget

Yep, that's a setting on the widget. Set Adult Term to "Adult" instead of "Guest": [img https://cdn.orez.io/w/images/59a9879915b649c190d62344dab412ec.png]

(Posted Jul 25, 2017 3:02 PM)

General Help and Questions » Problem with Shortcode

This usually happens when you paste the code into the Visual tab instead of the Text tab -- it ends up displaying the code on the page instead of executing the code and rendering the widget. Just sw…

(Posted Jul 20, 2017 1:55 PM)

General Help and Questions » Are there any reports that include listing fees?

There's not a report for that yet -- we put the fees in first, then will add reports. Is that something you're looking for on the Booking Summary report, with a field like "Total less Listing Site F…

(Posted Jul 19, 2017 8:12 PM)

General Help and Questions » Security depost change over...

Change to rules will only affect new quotes and bookings. If you have your current bookings set up with the secdep as a surcharge that you refund later, you can set the rules to reserve automaticall…

(Posted Jul 19, 2017 9:53 AM)

Blog » Rates, tables everywhere!

That's a good point... there's not really enough room on mobile portrait to do a "table". Have a look now -- we added a mode where it goes vertical inside one cell instead of horizontal cells if the…

(Posted Jul 18, 2017 6:19 PM)

General Help and Questions » balance payment reminder email not triggered for manual quotes

Ahh, good call, that should work. What would the ideal situation be on reminders? Are the built in payment reminders not flexible enough for what you're doing?

(Posted Jul 18, 2017 1:59 PM)

Feature Requests » VRBO's New "Security" Feature

I haven't heard any plans from VRBO to remove the renter email address after booking. We'll see if they stick with that, or if that, too, becomes something that goes by the wayside with them.

(Posted Jul 18, 2017 8:21 AM)

General Help and Questions » Credit card fee vs pay-by-check discount

There isn't currently a way to do an automatically applied surcharge/discount based on payment method. We've had several requests and thought about how to implement it, but the problem is the checkou…

(Posted Jul 14, 2017 1:52 PM)