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Hmm. What error message are you getting?
Are you making 5 emails, one for each property? There's an easier way to make it specific for each property -- create custom fields for the information that …
(Posted Jun 29, 2017 6:36 PM)
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Jun 29, 2017 6:36 PM |
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We actually do have a rates download/upload now!
We haven't broadly announced it, but if you look at bottom of the Tools menu there is a Export Rates/Seasons to Excel and Import Rates/Seasons from E…
(Posted Jun 29, 2017 4:18 PM)
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Jun 29, 2017 4:18 PM |
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Actually there's an even easier way to do it!
First, set up our calendar import to pull in the bookings from the Airbnb iCal. We've got an article on that over here: https://www.ownerrez.com/support…
(Posted Jun 28, 2017 12:56 PM)
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Jun 28, 2017 12:56 PM |
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Ahh, yes. I was able to get a copy booking to booking or quote feature into this morning's hotfix -- basically the same thing as we've had for copy quote to quote.
Keep in mind that this will only p…
(Posted Jun 27, 2017 9:26 AM)
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Jun 27, 2017 9:26 AM |
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Not yet, but that's high on the list. We're looking at things like a copy booking that works like the copy quote or a lookup button on create booking to find previous guests.
Do you usually look up …
(Posted Jun 27, 2017 1:24 AM)
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Jun 27, 2017 1:24 AM |
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The "Weekend" rate is for the entire weekend, for example the total charged for 2 nights.
If you want to do a per night rate, pick "Weekend Night" -- that'll be applied each night that matches..
(Posted Jun 27, 2017 1:23 AM)
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Jun 27, 2017 1:23 AM |
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Can you send me the OwnerRez property id and the Airbnb iCal link? I'll have a look.
Air has a bad habit of including rules like arrival days or days in advance in their calendar feeds as blocked of…
(Posted Jun 16, 2017 1:38 AM)
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Jun 16, 2017 1:38 AM |
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We've now released an update to allow this.
If you go into the Book Now/Inquiry widget settings you will find a checkbox for "Simplify Charge Details" (to turn on simple mode) and also uncheck "Quo…
(Posted Jun 4, 2017 5:40 PM)
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Jun 4, 2017 5:40 PM |
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That should work, but VRBO are always changing their formats.
What if you try a new link with all of the options checked?
(Posted Jun 3, 2017 9:29 PM)
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Jun 3, 2017 9:29 PM |
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We don't support Vera yet, but that's something we're researching.
For now, use a booking custom field to track the ones you generate and merge them into the email. We'll keep you posted as we get i…
(Posted Jun 2, 2017 1:12 PM)
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Jun 2, 2017 1:12 PM |
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We've released 3 lock integrations in the last month or so – eRentalLock (https://www.ownerrez.com/support/articles/integration-erentallock-door-locks) , ResortLock (https://www.ownerrez.com/supp…
(Posted May 30, 2017 8:20 PM)
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May 30, 2017 8:20 PM |
General Help and Questions » Cleaning Date
OK, that's some good info to have -- particularly the idea on outputting into the iCal export.
We are starting the planning on this, so I'll keep you posted as we get into development.
(Posted May 30, 2017 2:26 PM)
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May 30, 2017 2:26 PM |
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By default, all email will use your account email as the reply to.
If you want, you could go into the email template settings and change the FROM to use a different email. Are you looking to have a …
(Posted May 30, 2017 2:25 PM)
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May 30, 2017 2:25 PM |
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They've locked things down hard on all avenues, particularly if you only have one listing or on pay per book.
I can't recommend trying to get around the blocking because that's part of the agreement…
(Posted May 30, 2017 11:35 AM)
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May 30, 2017 11:35 AM |
General Help and Questions » Cleaning Date
What are you looking for exactly? A way to add a cleaning date that shows on the calendar but doesn't block off the days? Between reservations or during?
(Posted May 27, 2017 1:11 PM)
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May 27, 2017 1:11 PM |
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There are two options you can do for this.
First off, you can alter the settings on any given booking or quote. The Payments tab on the booking shows what is scheduled, and you can add or remove sch…
(Posted May 23, 2017 12:37 PM)
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May 23, 2017 12:37 PM |
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We've got two ways to integrate OwnerRez into your website. Either add our widgets to your existing site... or you can use our recently released hosted websites to host your site directly fromOwner…
(Posted May 23, 2017 12:17 PM)
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May 23, 2017 12:17 PM |
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A few weeks ago we added support for eRentalLock door locks.
We've just added support for two new types of locks -- ResortLockand RemoteLock, both by LockState. ResortLock is a number sequence lo…
(Posted May 23, 2017 12:06 PM)
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May 23, 2017 12:06 PM |
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Great to hear! Let us know as you have questions :-D
(Posted May 17, 2017 3:40 PM)
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May 17, 2017 3:40 PM |
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Multiple accounts with less permissions is on the roadmap for later this year.
Currently, though, it's just the one admin level account per user.
Can you describe a bit more about your situation? H…
(Posted May 15, 2017 6:36 PM)
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May 15, 2017 6:36 PM |
