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If you have travel insurance enabled, the guest can choose it during checkout.
Then, regardless of whether they chose travel insurance, you'll see a Insurance tab on the booking. If they did choose …
(Posted Aug 12, 2016 3:16 PM)
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Aug 12, 2016 3:16 PM |
General Help and Questions » Discounts
Do you want to apply it to all bookings or based on a rule? Or just manually added when you need it?
If automatically (to all or rule based), set the criteria on the discount to apply (either all bo…
(Posted Aug 12, 2016 3:13 PM)
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Aug 12, 2016 3:13 PM |
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We just pushed up a hotfix that adds this support. You can now go into the reports section and choose "arrival" or "departure" instead of just "dates of stay".
Let me know if this solves the query f…
(Posted Aug 4, 2016 7:16 PM)
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Aug 4, 2016 7:16 PM |
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Yep, good catch. I had assumed you were worried that the entire feed was failing.
I found a logic issue that was keeping that block from being created. Check now and it should be in place.
Everythi…
(Posted Aug 1, 2016 12:51 PM)
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Aug 1, 2016 12:51 PM |
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I had a look at the sync in your account and it does look like it is working. It says "failed, skipped" for some of the bookings because there are already manually added bookings, but the overall syn…
(Posted Jul 31, 2016 9:53 PM)
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Jul 31, 2016 9:53 PM |
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That's a good idea! I'll have a look-see and figure out if there is a way to add that option in addition to booked vs stay selection.
(Posted Jul 31, 2016 9:15 PM)
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Jul 31, 2016 9:15 PM |
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Sure. What's the iCal URL you are using?
(Posted Jul 29, 2016 2:01 PM)
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Jul 29, 2016 2:01 PM |
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We've always supported exporting calendars to listing sites via iCal.We've received a lot of recent requests to be able to do the opposite -- import bookings/blocked off time from other listing sit…
(Posted Jul 28, 2016 11:29 AM)
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Jul 28, 2016 11:29 AM |
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Have you tried using the search box at the very top of the screen? That should do a search across bookings, quotes, inquiries by name, email, etc.
(Posted Jul 22, 2016 9:01 PM)
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Jul 22, 2016 9:01 PM |
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Yes, this is an option on the standard Book Now/Inquiry widget.
Create a new Book Now/Inquiry widget. When you go to change the settings on the widget, look for the "Show Property Selector" checkbox…
(Posted Jul 18, 2016 8:12 PM)
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Jul 18, 2016 8:12 PM |
General Help and Questions » Rate widget?
Are you looking for a one time export or is this something you'll do regularly?
We haven't announced it yet, but our most recent update added a detailed charges view on the inquiry widget, which may…
(Posted Jul 18, 2016 1:26 PM)
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Jul 18, 2016 1:26 PM |
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Oh, great point! I sort of glossed over that part in the post didn't I. You can create widgets in your OwnerRez account under Settings > Widgets.
Here's an article with more about widgets: https://w…
(Posted Jun 28, 2016 6:50 PM)
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Jun 28, 2016 6:50 PM |
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Want to add your OwnerRez widgets to your Facebook page? We've had several requests for this, but we don't have our own Facebook app yet. Now you can, courtesy of the Thunderpenny Static Html app. …
(Posted Jun 27, 2016 6:46 PM)
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Jun 27, 2016 6:46 PM |
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Yes, we had a glitch with our email service provider today that caused emails to queue up instead of going out. It should be solved now. If you refresh, do you see the emails have been sent?
(Posted Jun 16, 2016 4:41 PM)
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Jun 16, 2016 4:41 PM |
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Yes, anything done in OwnerRez (create booking, accept quote, etc.) will update the calendar.
Above I was referencing a situation where you complete the booking in VRBO entirely -- at that point you…
(Posted May 28, 2016 11:57 AM)
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May 28, 2016 11:57 AM |
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Love to join the FB group and answer questions about OwnerRez (and VR marketing in general).
I'm at: https://www.facebook.com/programcsharp
(Posted May 27, 2016 10:00 PM)
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May 27, 2016 10:00 PM |
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Currently, no, they don't auto sync. You can do another import again using the tool whenever you want -- it'll tell you it can't overwrite existing bookings/blocks, but will add new ones.
Automatic …
(Posted May 27, 2016 9:58 PM)
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May 27, 2016 9:58 PM |
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I wrote a blog post on the topic awhile ago with some ideas: https://www.ownerrez.com/blog/7-ways-to-promote-your-vacation-rental -- it's been a few years since then (and I should update it), but mos…
(Posted May 23, 2016 11:56 AM)
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May 23, 2016 11:56 AM |
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Do you use a separate refundable deposit charge on the Charges section?
Earlier, I was talking about the built-in security hold configured here: http://imgur.com/ylSRTzd . Those values are defaulted…
(Posted May 5, 2016 7:14 PM)
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May 5, 2016 7:14 PM |
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The security deposit rule is controlled in the quote. Problem here is, once you create a booking off of the quote you can't change the quote values. Pending bookings are a edge case, sort of half quo…
(Posted May 5, 2016 6:29 PM)
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May 5, 2016 6:29 PM |
