|
There is currently only one login per account.
However, you can create a custom iCal feed for each property, and control what's exposed through that feed. You can include guest info and booking note…
(Posted Apr 19, 2016 12:51 AM)
|
Apr 19, 2016 12:51 AM |
|
This is now available.
Go into your inquiry widget settings and change the Text Color setting under Display.
(Posted Apr 10, 2016 10:48 AM)
|
Apr 10, 2016 10:48 AM |
|
Perfect... I'll get that into our next hotfix release, which should be sometime in the next couple of days.
(Posted Apr 8, 2016 1:09 AM)
|
Apr 8, 2016 1:09 AM |
|
We have a way to set custom CSS, but that's not very friendly if you're not familiar with web tech.
I could add a setting with color pickers like the calendar colors, would that work for you?
(Posted Apr 7, 2016 7:46 PM)
|
Apr 7, 2016 7:46 PM |
|
This issue is now fixed.
(Posted Mar 31, 2016 12:23 AM)
|
Mar 31, 2016 12:23 AM |
|
We just overhauled the tax system, and it looks like it's interfering with the quote charge ordering. The total should be fine, and bookings are fine. I'm looking into this as we speak and should hav…
(Posted Mar 30, 2016 9:08 PM)
|
Mar 30, 2016 9:08 PM |
|
When you manually enter a payment, the system should give you the chance to edit the email to the guest. It defaults to what you configure as the "Send Receipt To Guest" template, but an editor will …
(Posted Mar 14, 2016 10:20 PM)
|
Mar 14, 2016 10:20 PM |
General Help and Questions » List of emails
Are you looking for a dump of inquiries or bookings with email address? The default export, available in the Export button at top right of the Inquiries page will give you an Excel file with guest in…
(Posted Feb 22, 2016 5:48 PM)
|
Feb 22, 2016 5:48 PM |
|
This is now fixed. Have the guest retry the checkout.
(Posted Jan 27, 2016 9:51 PM)
|
Jan 27, 2016 9:51 PM |
|
Fixed.
Let me know if anything else comes up.
(Posted Jan 23, 2016 1:19 PM)
|
Jan 23, 2016 1:19 PM |
|
This is now fixed.
(Posted Jan 23, 2016 12:23 PM)
|
Jan 23, 2016 12:23 PM |
|
We're looking into this as we speak and should have a fix out shortly.
(Posted Jan 23, 2016 9:14 AM)
|
Jan 23, 2016 9:14 AM |
|
If you create a pending booking by hand, you'll have to set up the payments by hand as well (as in my second method description above).
For now, the easiest way to fix this is to cancel/delete the p…
(Posted Jan 18, 2016 11:16 AM)
|
Jan 18, 2016 11:16 AM |
|
This is something we have on our to-do list, but it's not in place yet. Ideally, it'd be a setting on surcharge that makes it selectable for the guest during checkout.
(Posted Jan 11, 2016 5:13 PM)
|
Jan 11, 2016 5:13 PM |
|
The easy way to do this is to convert the quote into a booking, and then set the pending booking flag. Pending bookings hold time in the calendar so other people can't book, but are automatically can…
(Posted Jan 11, 2016 5:12 PM)
|
Jan 11, 2016 5:12 PM |
|
We've done two big improvements to the reporting section over the past couple of weeks. Reports, data exports, etc. are very important to us, and we try to continuously improve them. If you've got …
(Posted Nov 30, 2015 12:23 AM)
|
Nov 30, 2015 12:23 AM |
|
At OwnerRez, we track a lot of data about your bookings -- where they come from, when they were made, how many guests were there, how many nights they stayed, etc. We believe that you own your data…
(Posted Nov 12, 2015 9:22 PM)
|
Nov 12, 2015 9:22 PM |
|
We do have a "Has Problem" flag on the Notes tab. That lets you flag a guest as problematic, or as having a problem that needs to be fixed. In the past, like Sam pointed out, we were only showing the…
(Posted Sep 18, 2015 6:50 PM)
|
Sep 18, 2015 6:50 PM |
|
I just pushed up a hotfix with the new email message. Next time you should receive a reauth failed email. You'll still have to go in and manually release and renew the security deposit (as that indic…
(Posted Jul 19, 2015 11:03 PM)
|
Jul 19, 2015 11:03 PM |
|
We don't have a way for customers to add a new card separate from another operation. That's on the to do list.
What you can do now, if you want to let them switch cards, is to send them the payment…
(Posted Jun 6, 2015 4:19 PM)
|
Jun 6, 2015 4:19 PM |
