Paul W

OwnerRez Team Member
Joined June 2009
833 posts
Topic

Blog » WordPress Plugin Beta, Preview Charges, Rent-Only Discount, Non-Taxed Rent, Holiday Criteria, Igloo Locks, Better Email Defaults

"My manual discounts only have the "Percent of subtotal" option" Yes, that's correct, and this is not an oversight. Currently, it is not possible to know, at the point a manual discount is appl…

(Posted Jan 6, 2021 10:11 AM)

Blog » WordPress Plugin Beta, Preview Charges, Rent-Only Discount, Non-Taxed Rent, Holiday Criteria, Igloo Locks, Better Email Defaults

The WordPress plugin is for non-OwnerRez websites. You use it for your own WordPress website, not one of ours. The reason Hosted Websites premium feature has to be turned on is because access to th…

(Posted Jan 6, 2021 10:08 AM)

General Help and Questions » Unused custom field definitions - is there any way to identify?

Hi BlueMtnCabins, No, not really. When you say "used" do you mean the custom field has values in it (in some booking or property) or that it's being actively referenced in an email template, lega…

(Posted Jan 5, 2021 9:39 AM)

Blog » WordPress Plugin Beta, Preview Charges, Rent-Only Discount, Non-Taxed Rent, Holiday Criteria, Igloo Locks, Better Email Defaults

They can if you use "Custom Holidays". The Holiday List feature, where you subscribe to an entire country's list of holidays at once, is account wide. Custom Holidays can be per property.

(Posted Dec 28, 2020 9:30 AM)

Blog » WordPress Plugin Beta, Preview Charges, Rent-Only Discount, Non-Taxed Rent, Holiday Criteria, Igloo Locks, Better Email Defaults

Happy Christmas-Week Hump Day! I looked for a camel wearing a Santa hat, but evidently the emoji world is not yet that complete. We skipped last week's update, so we've got a fresh slate of 26 upda…

(Posted Dec 22, 2020 5:52 PM)

Feature Requests » SMS/Quote - how to trigger?

No automated way, but it's needed for sure. That and quote-based triggers in general (both email and SMS). You can do this manually of course by following the quote > guest > conversation and sendi…

(Posted Dec 17, 2020 3:10 PM)

Blog » Increased bounce messages for Gmail recipients

Last night's Google outage is still causing shockwaves through some of their services. Gmail is sending back wrong bounce messages that say stuff like "email address doesn't exist" when in fact the…

(Posted Dec 15, 2020 5:14 PM)

General Help and Questions » Changeover Restrictions Rules

What if you restrict gaps between 2 and 4 nights? So a 1 night gap or 5+ night gap would be fine. Like so: [img https://cdn.orez.io/w/images/037cdc77ee6b4f19b12101cdcbef5878.png]

(Posted Dec 15, 2020 4:23 PM)

General Help and Questions » Changeover Restrictions Rules

Hi Glenn, Disallow Gaps rules should take into consideration the Forced Gaps rules as well. Try changing the Disallow Gap to 4 nights and the Forced Gap to 1. The combination of the two might ma…

(Posted Dec 15, 2020 3:21 PM)

Blog » Bug Fixes Only for the December 9 Product Update

Happy Wednesday! The product update is really tiny this week - just a couple bug fixes - so we'll knock that out lickety split, and everyone can get back to their lunch. Bug Fixes Rate table and …

(Posted Dec 9, 2020 11:44 AM)

Blog » SMS Available For All, Show Signed Renter Agreement in Booking Emails, Vrbo Inquiry Emails, Logo & Instructions Cleanup

Hi Tarki! A few months back, Airbnb announced that all parties and events are banned globally. Their press release is here: https://news.airbnb.com/airbnb-announces-global-party-ban Basicall…

(Posted Dec 3, 2020 10:31 AM)

Feature Requests » Texting (SMS) from OwnerRez

SMS is now out of beta and available to all. Please read the following blog post: https://www.ownerrez.com/blog/sms-available-for-all-show-signed-renter-agreement-in-booking-emails-vrbo-inquiry-ema…

(Posted Dec 3, 2020 8:11 AM)

Blog » SMS Available For All, Show Signed Renter Agreement in Booking Emails, Vrbo Inquiry Emails, Logo & Instructions Cleanup

Happy Hump Day! 🐫 We were enjoying some turkey last week, so the product update got pushed back. Today, we're going to discuss two weeks of updates (35 total from 11 this week and 24 the previous…

(Posted Dec 2, 2020 5:25 PM)

Blog » Integration with HomeToGo (and Free Bookings for 4 months!)

Sure, so HTG gets paid by its affiliation with those other sites - Vrbo pays them for those redirects. I believe that's how it works. I don't want to speak for HTG, but I know there are distribution…

(Posted Dec 2, 2020 11:22 AM)

Blog » Integration with HomeToGo (and Free Bookings for 4 months!)

If the traveler does not book direct on HomeToGo, and chooses to redirect through to Vrbo/Booking/other OTA, than there is no cost to you for that other than on the OTA side. When they redirect thro…

(Posted Dec 2, 2020 9:50 AM)

Blog » Integration with HomeToGo (and Free Bookings for 4 months!)

Hi Le Touquet Holid! HomeToGo has a brilliant model - they do have partnership with the OTAs where they pull in listings automatically but they're also working with PMS systems (like OwnerRez) to …

(Posted Dec 2, 2020 9:11 AM)

Feature Requests » Google My Business - Add to where guests posted their review.

I converted this thread to a Feature Request topic. Feel free to use the voting buttons at the top to add your votes now!

(Posted Nov 30, 2020 9:23 AM)

General Help and Questions » Insurance

Hi Joelle, Thanks for circling back. This is actually a super old thread, so I'd suggest making a new one and creating it in the Feature Request forum so that you can up-vote it. Other OwnerRez u…

(Posted Nov 18, 2020 1:36 PM)

General Help and Questions » Damage Protection - don't get it

Hi Susie, Thanks for your feedback, and I'm sorry for your frustration. The Damage Protection product cannot insure long-term residential-type stays without paying an extra multiple based on th…

(Posted Nov 16, 2020 8:41 AM)

Blog » 3DS2 Getting Started, Stripe Connect, Edit the Blue Messages, Import Expenses via Excel, API updates, Exact vs. Approximate

Happy.... end of week?! It's not Wednesday, but we're rolling into the weekend with a Product Update post anyway! We had 21 updates with Stripe, blue message editing, expenses, API and quote change…

(Posted Nov 13, 2020 9:03 AM)