Paul W

OwnerRez Team Member
Joined June 2009
833 posts
Topic

Blog » Rate Widget Options, PM Portal Dashboard & Options, Cancellation Policy on Website, LQA Checks for Location

Happy Thursday! If you're one of our American customers, hopefully the post-election news cycle over the last 24 hours hasn't completely wrecked your mental state. 📺😟 If it has, sorry to hear it,…

(Posted Nov 4, 2020 4:02 PM)

Blog » New OwnerRez pricing for 2021

I fixed the link in Ken's reply. You can also find it under the menus above at both: Resources > Video Help > Video Or on the Support Center Home under Show All Videos.

(Posted Nov 4, 2020 12:30 PM)

Blog » New OwnerRez pricing for 2021

[quote=Tarki]One thing though, I find it unfair and misleading when the only way of having multiple users in your system is to have premium Property Management module with a fee.[/quote] That's ac…

(Posted Nov 4, 2020 12:28 PM)

Blog » New OwnerRez pricing for 2021

Ella, thanks for your many years of being a great customer (I see your history and recognize you by name). I'm truly sorry that you're disappointed. I hope you had a chance to read the Why We Did Th…

(Posted Nov 3, 2020 5:52 PM)

Blog » New OwnerRez pricing for 2021

Hi everyone, Paul here from OwnerRez! As we reach the end of 2020, I wanted to reach out to everyone and explain some changes we're making to our pricing. Yes, that pricing - the monthly fee you p…

(Posted Nov 3, 2020 3:54 PM)

Blog » Some Tweaks and Fixes to Tag Groups, Rate Tables, Guest Conversation and Season Validation

It's Hump Day, so time to talk OwnerRez updates! 🐫 This week, we only have a few enhancements and bug fixes (about 9) to talk about, so it should only take a couple minutes to plow through it! *…

(Posted Oct 28, 2020 12:56 PM)

General Help and Questions » Zelle

Unfortunately, Zelle does not offer a developer API or integrated way for apps to use it as a third party payment method. You'd have to follow what Chris mentioned previously in this thread to add i…

(Posted Oct 27, 2020 12:19 PM)

Blog » Tag Groups, Advanced Tag Filtering & Automation, Editing Credit Cards on File, Door Lock Grace Periods

Happy Thursday! We've got a great little group of updates to talk about (about 20) so let's get right to it! * New Features * Enhancements & Tweaks * Bug Fixes * New Videos New Features We …

(Posted Oct 21, 2020 5:42 PM)

General Help and Questions » Tags and message triggers

The "only" option does not exclude bookings with other. By "only", it means that only bookings that contain that tag (regardless of any other tags they might have) will be included. So I think you s…

(Posted Oct 20, 2020 12:41 PM)

General Help and Questions » Question about Property Field Differences when integrated with Airbnb

Ok right, that's why we put 10k characters on the OwnerRez side of the support doc. It looks like Airbnb may not have a limit at all on that field, but our OwnerRez limit is currently 10k.

(Posted Oct 20, 2020 8:19 AM)

Blog » New Incoming SMS Alert, Templates and Message Clarity, Vrbo API Payment Schedule, Travel Insurance for RTB and non-US

Q4 of this year or Q1 of 2021. We just had a meeting with their team earlier today about a bunch of stuff and this came up. Messaging and reviews are the big things coming and both are very near-te…

(Posted Oct 16, 2020 3:40 PM)

General Help and Questions » Question about Property Field Differences when integrated with Airbnb

Ah, okay. That makes sense. Yes after finding out that this was already resolved, we updated the support doc as well. We haven't confirmed the API limit on characters, so we put ??? for now. It i…

(Posted Oct 16, 2020 10:33 AM)

Blog » New Incoming SMS Alert, Templates and Message Clarity, Vrbo API Payment Schedule, Travel Insurance for RTB and non-US

Yep. Most likely Vrbo first. Lot more API usage there, and we have a really good rapport with the Vrbo IPM team.

(Posted Oct 16, 2020 10:29 AM)

General Help and Questions » Question about Property Field Differences when integrated with Airbnb

Looks like you're in luck! After this topic originated, we found out a few months later that Airbnb added a previously undocumented field. Set it on the Guest Instructions tab, see pic below. [img…

(Posted Oct 15, 2020 2:06 PM)

Blog » New Incoming SMS Alert, Templates and Message Clarity, Vrbo API Payment Schedule, Travel Insurance for RTB and non-US

Happy Thursday everyone! We've been quiet for a few weeks, but our hands haven't been idle! There was a low-level infrastructure change we had to make that took coordinated effort to make sure ther…

(Posted Oct 14, 2020 6:10 PM)

Blog » Vrbo Over the Years - 25 Years of Homepage Changes

Welcome! It was fun to put together. We will be adding to this over time as we see other changes to add.

(Posted Oct 14, 2020 1:19 PM)

General Help and Questions » Question about Property Field Differences when integrated with Airbnb

I'm asking about this internally, but as far as I know there is still no documented way to set those fields via API. Sorry to hear that your manual work go wiped out.

(Posted Oct 14, 2020 11:19 AM)

Blog » Vrbo Over the Years - 25 Years of Homepage Changes

As Vrbo celebrates their 25th anniversary, we wanted to take a look back at their long history. Vrbo started the first online vacation rental service back in 1995 and were really the first ones to…

(Posted Oct 12, 2020 12:02 PM)

Blog » Airbnb Rolling out Host-Only Fees, L.A. Cracking Down, San Diego House Parties Shut Down

"maybe I should turn this on" Do you have listings in Australia, New Zealand, South Korea or Thailand? It's currently only available in those markets and will be forced on everyone there. However,…

(Posted Oct 9, 2020 2:58 PM)

Blog » Airbnb Getting Less Extenuating, Converge Refresh, Tenn. Tax Changes, Aspen Back Taxes, Sonoma Purging Licenses

Keep us posted. I'm curious how this goes as some neighboring states (eg. VA) are rumored to be preparing the same.

(Posted Oct 6, 2020 9:03 AM)