Topic | Posted |
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General Help and Questions » Travel InsuranceYes, you can use it for channel bookings. Just sent a trigger to them (either at time of booking, or a day after or whenever) and up-sell it as something they should consider adding. There is a fie… (Posted Feb 27, 2019 6:07 PM) |
Feb 27, 2019 6:07 PM |
General Help and Questions » AirBnBGo into Settings > Channel Connections > connect Airbnb synced channel if you haven't already. Then in the AIrbnb channel settings, look down at the property mappings. Make sure each OwnerRez prope… (Posted Feb 27, 2019 6:02 PM) |
Feb 27, 2019 6:02 PM |
Feature Requests » Venmo and photo IDYou would have to use the Custom Payment Method and then specify that in the instructions body. You're right about the title that it shows - we've had requests to change that title so something like… (Posted Feb 20, 2019 9:11 PM) |
Feb 20, 2019 9:11 PM |
Feature Requests » Xero IntegrationThis is a hard questions to answer. We try to be transparent with users about our development roadmap. This is a pretty fuzzy one. I would guess that if we work on it all in 2019, it would be unti… (Posted Feb 20, 2019 9:08 PM) |
Feb 20, 2019 9:08 PM |
General Help and Questions » Quickbooks - Which online version?Just to clarify, OwnerRez will work perfectly fine with lower/cheap tiers of QuickBooks and your invoice/payments will flow across fine. Jim is talking specifically about the location/class tracking.… (Posted Feb 20, 2019 9:06 PM) |
Feb 20, 2019 9:06 PM |
General Help and Questions » Has this been asked.. how to switch from Stripe to Open Edge?Sort of. OpenEdge will also work on new payments on the old bookings. So basically any new: - payment - security deposit hold - verification Will go through OpenEdge whether the booking is old or… (Posted Feb 20, 2019 9:04 PM) |
Feb 20, 2019 9:04 PM |
General Help and Questions » Why are some emails I send through OwnerRez going to guest spam?Hi Cathleen, We spend a lot of time on email deliverability which means: - Not getting blocked or banned by rogue users trying to send spam/blasts through us - Making sure emails hit the inbox (not… (Posted Feb 20, 2019 9:00 PM) |
Feb 20, 2019 9:00 PM |
Feature Requests » Green stuffI avoid anything with "low flow" in the title - faucets, shower heads, toilets, you name it. I want power in the flow, sorry if that offends. 🏋🤪 (Posted Feb 20, 2019 8:43 PM) |
Feb 20, 2019 8:43 PM |
General Help and Questions » Has this been asked.. how to switch from Stripe to Open Edge?Actually no, I should have mentioned that. Refunds are "linked" to payments so the original payment has to still be around. However, you can keep Stripe in there and the refund will use the original… (Posted Feb 20, 2019 8:42 PM) |
Feb 20, 2019 8:42 PM |
General Help and Questions » Hosted Websites - MapIs your heart set against turning off the approximate location setting? I never like how the approximation circles look. (Posted Feb 20, 2019 8:40 PM) |
Feb 20, 2019 8:40 PM |
Feature Requests » Green stuffNo doubt. If you have green attributes to brag about, it's a great thing to do. Lot of people eyeing that these days. (Posted Feb 18, 2019 9:27 PM) |
Feb 18, 2019 9:27 PM |
General Help and Questions » Add-ons/Packages@Ross - Good suggestion on the hunting nearby field. Makes sense. No promises, but noted down. @Linda - We have plans for that (quantity on add-ons and more) but no ETA yet. (Posted Feb 18, 2019 9:26 PM) |
Feb 18, 2019 9:26 PM |
Feature Requests » Xero IntegrationYes, we do actually. We've been working with the accounting guys at Ximplifi to expand our QB integration and be "more correct" generally speaking. As part of that, we're hoping to get into Xero in… (Posted Feb 18, 2019 9:24 PM) |
Feb 18, 2019 9:24 PM |
General Help and Questions » Vacation Rental Accounting, Taxes, Revenue, 1099s, etc.I highly recommend talking to Ximplify who we started partnering with for accounting stuff awhile back. We push PMs, large and small, in their direction. Good folks over there who know how to use Ow… (Posted Feb 18, 2019 9:23 PM) |
Feb 18, 2019 9:23 PM |
General Help and Questions » Has this been asked.. how to switch from Stripe to Open Edge?Very simple. Just connect OpenEdge as a payment method and start using it. No need to do anything on Stripe from that point forward. The cards on file will continue working, only now on OpenEdge i… (Posted Feb 18, 2019 9:21 PM) |
Feb 18, 2019 9:21 PM |
General Help and Questions » Website options - comments please !!@jfulciniti - Careful blocking countries and certain blocks of users. That could stop search engines from indexing your site too depending on where their servers are located and/or the technique you… (Posted Feb 15, 2019 9:24 AM) |
Feb 15, 2019 9:24 AM |
General Help and Questions » Pushing Rates to OTA'sHi everyone, The rate push for VRBO is now fixed. Make sure you're using the latest version of Channel Bridge and then run it! To see if you're using the latest version and force it to update, fol… (Posted Feb 14, 2019 3:45 PM) |
Feb 14, 2019 3:45 PM |
General Help and Questions » Pushing Rates to OTA'sYep, working on it. We saw that recently based on something VRBO changed. We're tracking it and will have an update out shortly. (Posted Feb 13, 2019 7:49 PM) |
Feb 13, 2019 7:49 PM |
General Help and Questions » zillow and background checks?Gotcha. Yeah, that's a totally different thing. This appears to work: https://www.zillow.com/homes/218-Pompano-Ln-Surfside-Beach,-TX-77541_rb/ That's just an address with "_rb/" on the end. And I… (Posted Feb 13, 2019 1:02 PM) |
Feb 13, 2019 1:02 PM |
General Help and Questions » zillow and background checks?You can set up property level field codes, not just booking ones. Create a property-level field code called PXZILLOW and then you'd enter the Zillow URL (or even just slug) for each property one tim… (Posted Feb 13, 2019 12:16 PM) |
Feb 13, 2019 12:16 PM |