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SMS notifications are coming soon. We are planning to have a first pass release of that before end of year. It's been on the drawing board for awhile and it was recently scheduled for development f…
(Posted Oct 23, 2018 9:48 AM)
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Oct 23, 2018 9:48 AM |
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Hey Tim, thanks for the suggestion. You can filter to show that of course, but it sounds like you want that by default. Unfortunately, you can't set the default filter (yet) but we're getting there…
(Posted Oct 22, 2018 8:25 AM)
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Oct 22, 2018 8:25 AM |
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Thanks for the suggestion, Tim. Multi-user accounts (ie. multi logins to the same account w/ different permissions) is something we'd like to do for sure. Cleaners would certainly use that as would…
(Posted Oct 22, 2018 8:23 AM)
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Oct 22, 2018 8:23 AM |
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Hi Jon and Monica,
Yes, that's exactly the type of multi-payment schedule we have in mind (not done yet but on the list). You'll be able to set up more than 2 times (currently it's hardcoded to 2) …
(Posted Oct 22, 2018 8:20 AM)
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Oct 22, 2018 8:20 AM |
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Hi Claudia,
I found the spot you are talking about (the "BeachToSlopes.com (coming very soon") and changed that line so that the font is the same as the lines around it. Take a look by opening the …
(Posted Oct 18, 2018 7:30 AM)
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Oct 18, 2018 7:30 AM |
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Yes. TripAdvisor Rentals and FlipKey are the same thing now. If you have a listing on TA Rentals, it will show on FlipKey and their other family of sites. They merged all that a couple years ago a…
(Posted Oct 16, 2018 10:24 AM)
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Oct 16, 2018 10:24 AM |
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We push all rules, rates and content for the listing. So the payment schedule (eg. 50% due up front, rest 45 days before arrival) is one of the things we push across. The TA channel settings in OR h…
(Posted Oct 16, 2018 9:57 AM)
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Oct 16, 2018 9:57 AM |
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Hi cp9293,
I took a look at your account. I believe you're referring to this part of your template (where my arrow is)
[img https://cdn.orez.io/w/images/fbafb1780dca439b8c4cebb4cfa02ce0.png]
That…
(Posted Oct 16, 2018 9:55 AM)
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Oct 16, 2018 9:55 AM |
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Hi everyone,
Yes, things like Zelle would be part of "custom instructions" payment method where you tell the guest how to pay you in some other/offline way. You are then responsible for making sure…
(Posted Oct 16, 2018 9:48 AM)
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Oct 16, 2018 9:48 AM |
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I just noticed that the tile for TripAdvisor isn't showing, because we were working with a limited beta group for awhile, but you can start the process by using this direct link:
https://app.ownerre…
(Posted Oct 16, 2018 9:46 AM)
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Oct 16, 2018 9:46 AM |
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Hi Barbara,
Sorry for the confusion. There is a new "direct" channel option for TripAdvisor now. I just noticed that the tile isn't showing, because we were working with a limited beta group for a…
(Posted Oct 16, 2018 9:45 AM)
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Oct 16, 2018 9:45 AM |
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Hi BlueMtnCabins,
We don't have a signup form. We'll be announcing additional channels directly. The direct channel integrations already in place are able to be connected if you have a channel (eg…
(Posted Oct 16, 2018 9:36 AM)
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Oct 16, 2018 9:36 AM |
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Hi Ross,
You can customize an email template (Settings > Email Templates > Create Custom Booking Template) to say anything you want and then use a trigger to send it [x] days after departure.
Here'…
(Posted Oct 16, 2018 9:34 AM)
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Oct 16, 2018 9:34 AM |
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You may have wondered why it's been so quiet around here recently. We've been hard at work on a huge new feature: direct channel integration!
We've had two-way iCal sync and inquiry parsing for y…
(Posted Oct 10, 2018 10:38 AM)
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Oct 10, 2018 10:38 AM |
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Yes, disable is the answer. When different entities reference each other in the system (eg. a booking charge references a surcharge) then it can't be deleted. But disabling it will make it disappea…
(Posted Oct 9, 2018 7:50 PM)
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Oct 9, 2018 7:50 PM |
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Hi Kristine,
Thanks for the continued feedback and details. We have identified a programmatic solution to this that should refresh the height when the date selector opens, however that won't be out…
(Posted Oct 9, 2018 12:44 PM)
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Oct 9, 2018 12:44 PM |
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Hi K&T,
Currently, it's a manual release, but we have long desired to add an automatic rule so that you can specify that "after [x] days" it just happens automatically. That's high on the list of t…
(Posted Oct 8, 2018 8:39 PM)
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Oct 8, 2018 8:39 PM |
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Hi Claudia,
Once you fill in your property data in OwnerRez (for instance, property > photos, amenities, descriptions and so on) that information is automatically picked up by the Hosted Website fea…
(Posted Oct 8, 2018 8:37 PM)
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Oct 8, 2018 8:37 PM |
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HI Marinas Edge,
As soon as we can get it built! We know that's the next logical step, and we have some designs in place for how that will work. There's just too much else going on right now to ge…
(Posted Oct 8, 2018 8:33 PM)
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Oct 8, 2018 8:33 PM |
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Hi Kristine,
I responded to your ticket about this too. Go into the property > calendar imports and remove the calendar import. If it doesn't delete, then "disable" it instead. From that same pla…
(Posted Oct 8, 2018 8:31 PM)
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Oct 8, 2018 8:31 PM |
