BlueMtnCabins

Joined June 2016
1127 posts
Topic

General Help and Questions » Answering Guest/Prospect Inquiries from airbnb and vrbo

Not airbnb, but yes to vrbo. You need to set up an auto responder in case the dates are "available" . The response text should be plain text with no links. Specify listing sites that it applies to as…

(Posted Sep 30, 2019 11:03 AM)

General Help and Questions » Damage Deposit Process

I think you are conflating 2 terms. 1. Damage deposit (traditional) - amount added to the total as non-taxable , and refunded by you after stay if everything checks out. I define this as additional …

(Posted Sep 30, 2019 10:59 AM)

General Help and Questions » No bookings from booking.com?

?

(Posted Sep 30, 2019 10:53 AM)

General Help and Questions » No bookings from booking.com?

Resurrecting the topic. so among now 3 properties listed on BDC (two of them for a year) - three bookings maybe. That , to me , does not look like "industry leader" or whatever they call themselves. …

(Posted Sep 20, 2019 10:13 AM)

General Help and Questions » system quoting for 2 nights when I have 4 night min set up?

Thank you. I must have meant to enter min 2 gap nights nut somehow updated weekend nights? Not sure how that happened. Anyhow, I fixed it now and will observe.

(Posted Sep 15, 2019 7:42 PM)

Feature Requests » Heat map for booking ahead-ed-ness

I think there is a report for that?

(Posted Sep 15, 2019 7:41 PM)

General Help and Questions » How does the pricing between Stripe and Lynbrook compare?

Fractionally it is, but whether it is worth switching. to me wasn't worth a hassle

(Posted Sep 15, 2019 7:40 PM)

General Help and Questions » system quoting for 2 nights when I have 4 night min set up?

?

(Posted Sep 12, 2019 12:10 PM)

General Help and Questions » not seeing the email tab at the top...

[quote=Ken T]Yes, that has moved. It's under Reports no, as the Email History report. Or you can use this link: https://app.ownerrez.com/emails[/quote] Maybe put it under CRM menu? Hard to dig thr…

(Posted Sep 11, 2019 8:36 PM)

General Help and Questions » system quoting for 2 nights when I have 4 night min set up?

I have "leaf season" set up as 4 night minimum, Minimum 2 nights in gaps. I just got an inquiry for 2 nights and quote got generated and sent to smbyo inquirer. I assumed what would happen the "rule…

(Posted Sep 11, 2019 2:06 PM)

Feature Requests » Coupon or discount line in the quote/invoice

[quote=Chris Hynes]Create a quote with yourself as the guest and/or use the booking widget. The rate tester doesn't currently have a discount code field, but great idea![/quote] Done, i see it now :)

(Posted Sep 8, 2019 5:23 PM)

General Help and Questions » Airbnb ical change

As part of Airbnb’s ongoing efforts to minimize exposure of guest information, exported iCal events will no longer display reservation details. These changes will take effect on December 1, 2019. Wh…

(Posted Sep 8, 2019 5:22 PM)

Feature Requests » Coupon or discount line in the quote/invoice

Is there any way to test this? I have created a discount but it does not show up on "rate tester" tool?

(Posted Sep 7, 2019 10:14 AM)

Feature Requests » Coupon or discount line in the quote/invoice

yep, the cat is out of the bag, thank you so much

(Posted Sep 6, 2019 9:15 PM)

Feature Requests » Coupon or discount line in the quote/invoice

Someone posted a screen shot of the quote form with line for coupon. Is that in beta?

(Posted Sep 6, 2019 12:45 PM)

General Help and Questions » BDC payments - how will this work?

yes the idea is to switch to OR payments, However process is slow as molasses and it usually takes 3-4 phone calls to get anything done on BDC. I already told 3 reps that I need it switched to OR pro…

(Posted Aug 28, 2019 5:36 PM)

General Help and Questions » Changing from Paypal to Lynnbrook

Do not delete. Just disable it. It will be not applicable to future bookings but the old ones should still work. On the 2nd question, it depends. 1. Do you have 5+ properties listed on vrbo? ~ If n…

(Posted Aug 27, 2019 2:27 PM)

General Help and Questions » BDC payments - how will this work?

My questions was about mixed set up 2 of my properties do not have BDC paymenst, one does. I was asking how channel can handle that? Still to date I have had only about 4 BDC bookings.. that is 2 p…

(Posted Aug 27, 2019 10:17 AM)

General Help and Questions » BDC payments - how will this work?

So I had 2 properties on BDC, they were on OR channel manager/Stripe payments. I just added 3rd property to BDC (also on OR channel), but BDC put it on BDC payments. Will this work? Or the OR channel…

(Posted Aug 26, 2019 10:32 AM)

Feature Requests » Custom Field Request - This departure requires a back to back cleaning

I think you can do it by specifying conditions on trigger.

(Posted Aug 24, 2019 4:06 PM)