BlueMtnCabins

Joined June 2016
1127 posts
Topic

General Help and Questions » Not strictly OR related.. emails campaigns to your inquirers and past stays

Anyone using constant contact, mailchimp or similar to email your past guests (or inqures) to send them "newsletters" specials etc. Any success with that? I have been doing this since 2016. I send m…

(Posted Jun 26, 2019 4:27 PM)

General Help and Questions » Booking.com, The Good The Bad and The Ugly

[quote=Paul W]Some of our users have access to something called Call Center which is a virtual dialer (with your own custom phone number in your area code) that lets you make calls from OwnerRez. We…

(Posted Jun 26, 2019 4:20 PM)

Feature Requests » Guest Review Link

[quote=Paul W]Yep make sense. You need to have a training class for others, BlueMtn. 😉[/quote] It feels like I am doing that on volunteer basis. Day in and day out I get pings on FB messenger from…

(Posted Jun 26, 2019 4:03 PM)

General Help and Questions » Booking.com, The Good The Bad and The Ugly

IT DEPENDS. 1. In my case, it defaulted to saying that I will collect deposit in "Cash" at check in( which I never do - I am 700 miles away), and I had to explain to each of the 3 renters that secde…

(Posted Jun 26, 2019 10:06 AM)

Feature Requests » Guest Review Link

I do not need link for VRBO reviews in this particular template. They get the link to post a review on VRBO from VRBO automatically. Also, the goal of this template is to emphasize booking direct w…

(Posted Jun 25, 2019 4:04 PM)

Feature Requests » Guest Review Link

[quote=JTVRs]You don't use vrbo/ha? [/quote] who, me or OP?

(Posted Jun 24, 2019 10:35 AM)

Feature Requests » Guest Review Link

yes. You need to set up an email template that will request guest to write a review ( I get mine triggered 4 days after departure). Insert the field {BUREVIEW} - when guest clicks on it, it will ope…

(Posted Jun 23, 2019 7:50 PM)

General Help and Questions » Booking.com - collecting extra charges during guest stay.

[quote=JTVRs] Also didn't realize you cannot enter text into property profile. They weave it out of your selections. Makes it harder if you have particular instructions not in their complex checkbox…

(Posted Jun 23, 2019 7:46 PM)

Feature Requests » Reports - Compared to Previous - Calculate/Show Difference

when you run a report, there is a radio button "compare to previous".

(Posted Jun 22, 2019 1:08 PM)

General Help and Questions » Booking.com Integration

My theory is that more cookie curter hotel like units (like condotels) may be better suited for b.com and they get booked there. Unique stand alone whole houses are not.

(Posted Jun 22, 2019 12:43 PM)

General Help and Questions » Booking.com Integration

If you are new (i.e do not have account from the past already) they no longer allow non refundable policies for newly signed up listings. just wanted you to know.

(Posted Jun 22, 2019 12:42 PM)

General Help and Questions » Booking.com Integration

I have ownerrez set up to collect 60 days prior stay. Prob is, that B.com advertises that they do not have to pay till day of arrival even though my cancellation policy says 60 days. I made up uuuuug…

(Posted Jun 22, 2019 12:07 PM)

General Help and Questions » Booking.com, TripAdvisor, AirBnB, VRBO

[quote=JTVRs]Cpc/commission (tripconnect) and sponsored placements are totally different from FlipKey and TA's other VR sites. They direct visitors directly to your website, as opposed to being handl…

(Posted Jun 17, 2019 1:36 PM)

General Help and Questions » Booking.com, TripAdvisor, AirBnB, VRBO

[quote=JTVRs]My real intent is to use TA as a cpc/commission/sponsored placement model. Not FlipKey, etc Essentially, it is like Google AdWords but within TA. So traffic goes to your (hosted) websit…

(Posted Jun 17, 2019 10:35 AM)

General Help and Questions » PriceLabs Algorithms

JTVR, you seems almost hostile to someone who is trying to answer your question by sharing their experience with Price Labs by just trying to "shoot the messenger". Seems like you already know all t…

(Posted Jun 17, 2019 7:46 AM)

General Help and Questions » Booking.com, TripAdvisor, AirBnB, VRBO

[quote=Chris Hynes]so my recommendation is to set TA to full payment required up front. [/quote] Guess what. TA no longer allows 100% upfront payment. I had that and they unilaterally overrode it 10…

(Posted Jun 17, 2019 7:41 AM)

General Help and Questions » PriceLabs Algorithms

I have not tried price labs, but I did try extensively (1.5 years) Beyondpricing and Wheelhouse. In my market I found Wheelhouse to be more realistic. Unfortunately Wheelhouse works only with airbnb …

(Posted Jun 14, 2019 3:53 PM)

General Help and Questions » Lynnbrook?

What he means is that OR/ Lynnbrook can authorize card transactions virtually instantly - you will know right away whether it approved or declined. By contrast, ACH may take days to finally clear or…

(Posted Jun 12, 2019 1:48 PM)

General Help and Questions » Lynnbrook?

They say they can as a separate service

(Posted Jun 11, 2019 2:57 PM)

General Help and Questions » PayPal

It happens a few times a year but not an overwhelming number of people use it. .

(Posted Jun 10, 2019 8:32 PM)