Topic | Posted |
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General Help and Questions » My calendar isn't syncing with Evolvea lot of problems can be solved if u use OR calendar as master, not the other way around. I use OR as master and it syncs both ways to/from HA, Airbnb, Tripadvisor etc. I do not maintain all those se… (Posted Jul 6, 2018 12:11 PM) |
Jul 6, 2018 12:11 PM |
General Help and Questions » Booking.comI am still trying to set them up. They automatically enrolled me in Booking.com payments which I do not want to do - I want to do payments via OR/stripe. I sent an opt out request on jun 22nd, looked… (Posted Jul 5, 2018 3:35 PM) |
Jul 5, 2018 3:35 PM |
General Help and Questions » VRBO payout sumary reportsent (Posted Jun 29, 2018 10:00 AM) |
Jun 29, 2018 10:00 AM |
General Help and Questions » VRBO payout sumary reportI must be doing something wrong, Booking ORB1239416 only $266 charge was imported (whatever that is) but not the overall booking total . The overall charges were as follows in VRBO: 4 nights $840.00 … (Posted Jun 28, 2018 8:39 PM) |
Jun 28, 2018 8:39 PM |
General Help and Questions » VRBO payout sumary reportProbably not yet ;) Did not know it existed. (Posted Jun 28, 2018 8:22 PM) |
Jun 28, 2018 8:22 PM |
General Help and Questions » VRBO payout sumary reporthttp://productupdates.homeaway.com/post/2018/6/26/payouts-made-easy-introducing-the-new-payout-summary-report?utm_source=Community&utm_medium=Social&utm_campaign=Owned:HomeAway:Blog:USA&utm_term=&utm… (Posted Jun 28, 2018 2:15 PM) |
Jun 28, 2018 2:15 PM |
Feature Requests » Cleans ability to have list viewGo to reports, download daily range. remove unnecessary columns, send to housekeeper. That is what I do. (Posted Jun 18, 2018 3:30 PM) |
Jun 18, 2018 3:30 PM |
General Help and Questions » erentallock grace period - too muchIt could be DST, but I could never figure out how to account for it. I guess I have to look at their site. Are you saying that OR grace only works on check out time but not check in time? (Posted Jun 8, 2018 11:31 AM) |
Jun 8, 2018 11:31 AM |
General Help and Questions » Cancellation policy prominent at check out to prevent chargebacks - new requirementsI have created field and added to checkout form BXCXLPOL , but I think it looks a bit clunky. But should work. I thought there was some other way too. (Posted Jun 6, 2018 2:42 PM) |
Jun 6, 2018 2:42 PM |
General Help and Questions » Cancellation policy prominent at check out to prevent chargebacks - new requirements[quote=Chris Hynes]Looking at those requirements, it seems like the electronic signature on the rental agreement should suffice. It actually calls out specifically the electronic signature as valid, … (Posted Jun 6, 2018 2:38 PM) |
Jun 6, 2018 2:38 PM |
General Help and Questions » erentallock grace period - too muchI recently discovered that erentallock code was allowing check in at least 2 hrs prior to official check in time. i.e I had guest let themselves in at 1PM whereas my check in time is 3PM. I checked a… (Posted Jun 6, 2018 2:24 PM) |
Jun 6, 2018 2:24 PM |
General Help and Questions » Cancellation policy prominent at check out to prevent chargebacks - new requirementsLong story short, apparently there is an increased number of chargebacks in the VR industry lately. I have been doing some research and here is what I came across - new credit card requirements (from… (Posted Jun 6, 2018 1:36 PM) |
Jun 6, 2018 1:36 PM |
General Help and Questions » Confirmation of updated scahrges when dates changeSeveral times I receive request to shorten / lengthen future reservation. While OR sends and auto-email to the guests stating how dates changed. While OR does suggest to recalculate charges, I do not… (Posted Jun 5, 2018 4:36 PM) |
Jun 5, 2018 4:36 PM |
General Help and Questions » Enhancement suggestion[quote=Chris Hynes]That's a great one! Could be just as simple as a file upload link for now and then define some types and organizations later.[/quote] Upload link would be fine. (Posted May 29, 2018 12:35 PM) |
May 29, 2018 12:35 PM |
General Help and Questions » How late can a guest purchase travel insurance?I think it must be at last a month prior to arrival. (Posted May 29, 2018 9:57 AM) |
May 29, 2018 9:57 AM |
General Help and Questions » Email trigger - Difference between Booking has arrived and Blocked off time has startedbooking means booking for actual people, on the day of check in. ex: booking May 27 - May 30, booking has arrived would be May 27. Blocked off time is just that - calendar block (like you block for … (Posted May 29, 2018 9:56 AM) |
May 29, 2018 9:56 AM |
General Help and Questions » Enhancement suggestionbeing able to send the link to the guest where they can upload the copy of their ID and that gets automatically added to the booking under "files". (Posted May 15, 2018 4:33 PM) |
May 15, 2018 4:33 PM |
General Help and Questions » HOUFYAs far as listing goes, Houfy can import your HA or AIRBNb listing (Posted May 14, 2018 12:39 PM) |
May 14, 2018 12:39 PM |
General Help and Questions » HOUFYYou can import rates into Houfy with the spreadsheet (Posted May 14, 2018 12:38 PM) |
May 14, 2018 12:38 PM |
General Help and Questions » Which credit card processor offers free/cheap e-checksPreferably also does not have monthly fee. I use stripe., i like that it does not have monthly fee but it does not offer echeck. (Posted May 11, 2018 4:14 PM) |
May 11, 2018 4:14 PM |