Scott J

Joined March 2019
185 posts
Topic

Blog » New Inquiry Triggers, Major Trigger Redesign, No More Platform Email for Booking.com, Improved Property Mapping Warnings Layout!

There's a complication in this, in that when someone is starting to book on my website, I get notification of it being an inquiry. I am not understanding why that is. But in this case, I don't wa…

(Posted Feb 21, 2024 3:39 PM)

Feature Requests » Connect Notes and Files to Contacts as well as Bookings

Right now, if I upload a file for a particular booking, such as a photo ID, that file is not associated with the contact that it is for. So the next time that contact books, I have to search for thei…

(Posted Feb 6, 2024 5:37 PM)

Feature Requests » Trigger for Travel Insurance NOT Purchased

Hi Ed, I've struggled with this too. But now that I'm much more clear with my guests that they can purchase travel insurance in the event that they need to cancel, they know that the ball is in t…

(Posted Jan 25, 2024 2:22 PM)

Feature Requests » Trigger for Travel Insurance NOT Purchased

Thanks for that clarification, Ken!

(Posted Jan 24, 2024 4:42 PM)

Feature Requests » Trigger for Travel Insurance NOT Purchased

Hi Ed, that's a thought. Hopefully someone from OR can elaborate what "Available" and "Not Available" mean.

(Posted Jan 24, 2024 4:34 PM)

Blog » Celebrating 10 Years of OwnerRez!

Thank you for your superior product and service - the exact type of company I like to patronize. If in the (hopefully very distant) future, you do ever have to sell for any reason, please sell to…

(Posted Jan 24, 2024 1:51 AM)

Feature Requests » WhatsApp Business Integration

How about for Signal as well, which is far more reliable for privacy and has more privacy features than WhatsApp?

(Posted Jan 24, 2024 12:28 AM)

Feature Requests » Trigger for Travel Insurance NOT Purchased

There is a trigger for Travel Insurance Purchased, Available, and Not Available, but not for Not Purchased. Adding the latter will allow me to send a message to only my guests who don't purchase …

(Posted Jan 24, 2024 12:21 AM)

General Help and Questions » No OwnerRez Help Response

3-5 days.

(Posted Jan 17, 2024 3:48 PM)

Feature Requests » Include Optional items in quotes

I agree and voted for it!

(Posted Jan 1, 2024 3:46 AM)

Feature Requests » Google Vacation Rentals Connectivity Partner

Ken and Paul, I am not understanding why a website like mine that is using the OR widget for pricing and booking is any different from that on the hosted sites. As far as I can tell, it is exactly th…

(Posted Dec 28, 2023 1:51 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

Ken and Paul, I am not understanding why a website like mine that is using the OR widget for pricing and booking is any different from that on the hosted sites. As far as I can tell, it is exactly th…

(Posted Dec 28, 2023 1:47 PM)

General Chat » HomeToGo (horrible expereince)

I have gotten zero bookings from HomeToGo in the two-plus years I've been with them. Very recently I went to my listings on their website and discovered major issues, including advertising my units' …

(Posted Dec 18, 2023 8:46 PM)

Feature Requests » Roll Cleaning Fee Into Rents

Will this then have the platforms raising the nightly rates they advertise and thus lower on search ranking for price? by Scott J (/forums/users/347377802) – Dec 2, 2023 9:24 PM (UTC) Platforms…

(Posted Dec 8, 2023 12:11 AM)

General Help and Questions » Airbnb API update to work with Airbnb Winter Release?

Turns out that most of these features aren't even available yet to anyone. But the AI photo tour feature, I'm told, is available to some hosts, but I don't know yet if that means all but software con…

(Posted Dec 7, 2023 11:54 PM)

General Help and Questions » Airbnb API update to work with Airbnb Winter Release?

A new Listings tab for Hosts. More details for you. The Listings tab helps Hosts more easily showcase what makes their place special. All-new listing editor A redesigned editor streamlin…

(Posted Dec 7, 2023 11:02 PM)

General Help and Questions » Email marketing and limiting CRM to last 3 years

Brevo looks really good.    https://www.brevo.com/

(Posted Dec 7, 2023 6:34 PM)

General Help and Questions » Airbnb API update to work with Airbnb Winter Release?

When will OR's API with Airbnb get updated to work with Airbnb's Winter Release?

(Posted Dec 7, 2023 6:23 PM)

General Help and Questions » No OwnerRez Help Response

Thank you, Ken.

(Posted Dec 6, 2023 3:44 PM)

General Help and Questions » No OwnerRez Help Response

I asked for your support on this because, while adding the DKIM record verifies my email, portal.ownerrez.com getting in there was causing issues that I didn't understand. "Requests made on Frida…

(Posted Dec 6, 2023 3:24 PM)